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Rapid Recovery 6.1.2 - Mailbox Restore for Exchange User Guide

Legend Understanding Mailbox Restore for Exchange Preparing to use Mailbox Restore for Exchange The Local Mount Utility and Mailbox Restore Using Mailbox Restore for Exchange Restoring Exchange data using Mailbox Restore Exchange database maintenance in Mailbox Restore About us Glossary

Microsoft Outlook criteria

To use Rapid Recovery to recover an Exchange item, you must have Microsoft Outlook installed and configured on the same machine on which Rapid Recovery is installed.

The machine on which Rapid Recovery is installed also must adhere to the following criteria:

The Outlook profile associated with Rapid Recovery has full-control permissions, including Send As and Receive As permissions.
NOTE: If you open Rapid Recovery on a machine that does not include a compatible version of Outlook, you receive a message reminding you that a supported version of Outlook must be installed. Clicking OK on this message opens Rapid Recovery, but the data store is not available for item-level recovery.

Granting the required permissions in Microsoft Exchange Server

Certain permissions must be set on Microsoft Exchange Server to complete a recovery with Rapid Recovery. For example, add the Administrator role to the mailbox, and then grant full access permission to the mailboxes you want to restore. The procedures for these permissions are specific to the version of Exchange installed on the server.

Rapid Recovery requires that you have full access permissions in Exchange to complete a recovery. For Exchange 2016, 2013, and 2010, you need to add a mailbox as a member of a role group and then grant full access permissions for the mailbox.

For more information about setting permissions for Exchange, refer to the following topics found on the Microsoft Web site http://www.technet.com, which contains a knowledge base of helpful procedures and topics that pertain to Microsoft Exchange:

Add-MailboxPermission. All Exchange versions. Shows how to use the Add-MailboxPermission cmdlet to grant Full Access permissions for a mailbox.
Permissions. Exchange 2016, 2013, and 2010 only. Provides an overview of permissions topics for the selected version of Exchange.
Manage Role Group Members. Exchange 2016 and 2013 only. Provides instructions for using the Exchange Administration Center (EAC) to add members to a role group, and using the Shell to add members to a role group.
Add Members to a Role Group. Exchange 2010 only. Provides instructions for using the Exchange Administration Center (EAC) to add members to a role group, and using the Shell to add members to a role group.
Manage Full Access Permissions. Exchange 2010 and 2007 only. Provides instructions for how to use the Exchange Management Console (EMC) or the Shell to manage Full Access permissions for a mailbox.
Allow Mailbox Access. Exchange 2010 and 2007 only. Explains how to use the Exchange Management Console to grant the Full Access permission for a mailbox.
How to Add a User or Group to an Administrator Role. Exchange 2007 only. Explains how to use the Exchange Management Console (EMC) to add a user or group to an administrator role.

Prerequisites for Mailbox Restore for Exchange

Prerequisites for Mailbox Restore for Exchange

Before you begin using Mailbox Restore for Exchange, complete the following prerequisites:

Without the proper permissions and an instance of Outlook installed on the Mailbox Restore machine, Mailbox Restore is unable to perform Exchange-item recovery, even if the Exchange server is protected by an Rapid Recovery Core.

The Local Mount Utility is the recommended means for opening an Exchange database in Mailbox Restore, but it is not required. You can also open Mailbox Restore directly from the folder in which the application is saved and then open the Exchange database from the File menu.

NOTE: To open a database from Mailbox Restore, you must first mount a recovery point. For more information, see Opening an Exchange database in Mailbox Restore using the Local Mount Utility or Mounting a recovery point.

Understanding the Mailbox Restore installation

This user guide assumes that you are an Rapid Recovery customer and that you have the Rapid Recovery Core and Rapid Recovery Agent services installed and operating on the proper machines. The option to install Mailbox Restore is included with the installation of Rapid Recovery. If you selected to install Mailbox Restore when you installed the Rapid Recovery Core, then there is no additional installation required.

If you intend to use Mailbox Restore on a machine that does not include Rapid Recovery Core, then you can opt to install Mailbox Restore with an installation of the Local Mount Utility (LMU).

For more information about installing the Rapid Recovery Core, see the Rapid Recovery Installation and Upgrade Guide.

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