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Rapid Recovery 6.1.2 - Mailbox Restore for Exchange User Guide

Legend Understanding Mailbox Restore for Exchange Preparing to use Mailbox Restore for Exchange The Local Mount Utility and Mailbox Restore Using Mailbox Restore for Exchange Restoring Exchange data using Mailbox Restore Exchange database maintenance in Mailbox Restore About us Glossary

Mailbox Restore for Exchange key concepts

Mailbox Restore for Exchange features several key concepts that contribute to a successful Exchange-item recovery, such as e-discovery and differential restore. Because you use Rapid Recovery for backup and disaster recovery, every Microsoft Exchange data store benefits from mountability and integrity checks, ensuring that your recovered data can be mounted and recovered and is free of corruption.

Exchange data store search

Mailbox Restore lets you search through large amounts of data to find individual items for recovery. You can search any Exchange data store by field and keyword within mailboxes, messages, calendars, tasks, notes, and folders to quickly and easily find the item that you want to recover.

E-discovery and creating PST output

Mailbox Restore identifies email for e-discovery with the simple search of a keyword, phrase, or user name and then performs a complete scan of the Exchange data store for messages that meet your criteria. After you identify the file you want to recover, you can restore it to a folder or to a PST. You can also save items to the local machine in .eml, .txt, or .msg format.

Elimination of brick-level mailbox backups

Although Rapid Recovery backs up all volumes in an Exchange server, Mailbox Restore performs item-level recovery without using Microsoft Exchange Server Mailbox Merge (ExMerge) to extract the data or Microsoft Recovery Storage Groups to mount the Exchange Database. After you use the Local Mount Utility (LMU) to mount an Rapid Recovery recovery point, Mailbox Restore can recover email items from any unmounted .edb file without performing expensive and time-consuming brick-level backups that only back up one mailbox at a time.

Reduced disk and server space

Because Mailbox Restore is bundled with the Rapid Recovery Core, Mailbox Restore requires little disk space for message-level recovery. Rather than copying the entire Exchange data store to perform a recovery, it accesses the .edb file from the Rapid Recovery recovery point, which eliminates the need for a dedicated Exchange server to restore messages.

Differential restores

Mailbox Restore lets you perform a restore of only the differences between a rolled back data store and the latest recovery point when restoring to the original location of the mail data. To restore differences, Mailbox Restore synchronizes the unmounted .edb file with the online server. With a differential restore, you can synchronize the data store after a rollback or recovery from a backup.

Outlook message and Exchange item previews

With Mailbox Restore, you can preview the contents and attributes, as well as attachments, of a message or Exchange item in their entirety before recovering, which lets you confirm that you have selected the correct item. Additionally, you have full access to calendar items, tasks, notes, and so on for viewing and recovery. The user interface leverages Outlook functionality to provide a preview pane and lets you browse mailboxes, messages, and other Exchange items.

Data store corruption checks

Mailbox Restore works with Rapid Recovery to perform a physical integrity check on your Exchange data store to identify issues before they become more serious. This integrity check scans the data store for corruption and ensures that the data you recover is in a healthy state.

The physical integrity check is a manual process that is available from the menu bar in the Mailbox Restore user interface. To conduct a physical integrity check, Mailbox Restore and Rapid Recovery scan and validate each individual page of the .edb file.

During the integrity check, if Mailbox Restore detects corruption in the .edb file, only the healthy portion of the file is available for recovering Exchange items.

Introduction to Rapid Recovery

Rapid Recovery is a backup, replication, and recovery solution that offers near-zero recovery time objectives and recovery point objectives. Rapid Recovery offers data protection, disaster recovery, data migration and data management. You have the flexibility of performing bare-metal restore (to similar or dissimilar hardware), and you can restore backups to physical or virtual machines, regardless of origin. Rapid Recovery can also archive to the cloud, to a DL series backup and recovery appliance, or to a supported system of your choice. With Rapid Recovery, you can replicate to one or more targets for added redundancy and security.

Rapid Recovery offers:

Flexibility. You can perform universal recovery to multiple platforms, including restoring from physical to virtual, virtual to physical, virtual to virtual, and physical to physical.
Cloud integration. You can archive and replicate to the cloud, using cloud storage vendors that support both proprietary and open-source platforms.
Intelligent deduplication. You can reduce storage requirements by storing data once, and referencing it thereafter (once per repository or encryption domain).
Instant recovery. Our Live Recovery feature allows you to access critical data first, while remaining restore operations complete in parallel.
File-level recovery. You can recover data at the file level on-premise, from a remote location, or from the cloud.
Virtual support. Enhanced support for virtualization includes agentless protection and autodiscovery for VMware ESXi 5 and higher, and export to Microsoft Hyper-V cluster-shared volumes.

See the following resources for more information about Rapid Recovery.

Preparing to use Mailbox Restore for Exchange

This chapter provides instructions on what you need to do to prepare your machine for using Mailbox Restore. It describes the system requirements and other prerequisites.

Mailbox Restore system requirements

Mailbox Restore system requirements

Mailbox Restore for Exchange is included with the Rapid Recovery Core and works with the Rapid Recovery Agent, the Local Mount Utility (LMU), and Microsoft Outlook to complete an Exchange item recovery. To recover an Exchange email item, use the LMU to open an Rapid Recovery recovery point of the Exchange data store, which Mailbox Restore can then access. If you choose to restore the item to its original location, Mailbox Restore then exports it to the online Exchange server to complete the recovery. For a successful recovery, all of these products must be compatible with each other.

This user guide assumes that, as a Rapid Recovery customer, you already have the Rapid Recovery Core service installed and that the Rapid Recovery Agent service is installed on and protecting your Exchange server. The version of Microsoft Exchange installed on the server must be compatible with Mailbox Restore.

Rapid Recovery supports the following versions of Microsoft Exchange:

If you attempt to use Mailbox Restore to open an Exchange data store that was created in an unsupported version of Exchange, you receive a message that prompts you to copy the Exchange libraries. Clicking OK opens Mailbox Restore, but the data store is not available. Libraries not created in a supported version of Exchange are not compatible with Mailbox Restore.

The following table shows the combinations of Microsoft operating systems and Exchange Servers currently supported by Mailbox Restore with the Rapid Recovery Core and Rapid Recovery Agent.

Table 1. Mailbox Restore system requirements


Operating system

Rapid Recovery Core

Mailbox Restore for Exchange supports the following 64-bit Microsoft Windows operating systems:

NOTE: Rapid Recovery and Mailbox Restore do not support Windows Server Core editions of the Windows operating systems.

Rapid Recovery Agent with Exchange 2016

Rapid Recovery Agent with Exchange 2013

Rapid Recovery Agent with Exchange 2010

Rapid Recovery Agent with Exchange 2007

NOTE: Rapid Recovery Core and LMU installers require .NET Framework 4.5.2 (x64, x86). Rapid Recovery Core machines using 32-bit operating systems are not supported. The Rapid Recovery Core does not support Windows Server 2003, Windows Server 2008 Core, Windows Server 2008 R2 Core, Windows Server 2012 Core, or Windows Server 2012 R2 Core.
NOTE: In addition to having the supported versions of Rapid Recovery, Windows Server, and Exchange Server installed on the appropriate machines, you must also have Microsoft Outlook and the LMU installed on the machine that you intend to use to recover Exchange items.
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