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Rapid Recovery 6.1.2 - Mailbox Restore for Exchange User Guide

Legend Understanding Mailbox Restore for Exchange Preparing to use Mailbox Restore for Exchange The Local Mount Utility and Mailbox Restore Using Mailbox Restore for Exchange Restoring Exchange data using Mailbox Restore Exchange database maintenance in Mailbox Restore About us Glossary

Conducting a basic search for an Exchange item

When recovering Exchange data using Mailbox Restore, there may be instances when you want to search for an item by a keyword, such as a term related to a specific project or the name of a former employee. A text box in the menu bar accommodates this need. Complete the following procedure to conduct a search of the open Exchange data store.

1.
In the All Mail Folders pane navigation tree, select the folder or mailbox in which you want to search.
Results appear in the Search query pane.
4.
To sort the results, use the buttons the top row of the Search query pane. You can sort by such criteria as priority, attachments, subject, and size.

Using the Advanced Search function

When sifting through a large data store, you can use the Mailbox Restore Advanced Search feature to narrow your search for an Exchange item and make your results more accurate. Filters include item type, location (In), and other criteria such as From and Subject. The feature lets you use multiple criteria for your search and lists them using an AND or OR modifier.

Complete the steps in the following procedure to find an Exchange item using the Advanced Search function.

1.
In the Mailbox Restore All Mail Folders pane, select the mailbox, folder, or subfolder in which you want to search (for example, Administrator).
2.
In the menu bar, click Advanced search.
3.
In the Advanced Search window, use the Item Type drop-down list to select one or more of the following options:
4.
From the In drop-down list, select a location in which to search from the available options (for example, Current Mailbox, Current Database, or Folder/subfolder).
Contains. Searches for items that contain your key term in the criterion you selected in the first text box.
Equals. Searches for items whose criterion you selected is the same as your key term.
Does not contain. Searches for items that do not include your key term.
Does not equal. Searches for items whose criterion is not the same as the key term you entered.
d.
Click Add to list.
a.
Optionally, repeat Step 5 until you have entered all of the criteria that you want to use.
Apply AND to criteria. Searches for items that include all of the criteria you entered.
Apply OR to criteria. Search for items that include one or more of the criteria you entered.

Search History options

After you conduct a search, the search is then saved in the Search History pane. From there, you can perform the following actions by right-clicking on a saved search:

Option

Description

Start Search

Begins the selected search.

Pause Search

Pauses the search when it is in progress.

Cancel Search

Cancels the search when it is in progress.

Edit Search Query

Opens the Advanced Search window and lets you make changes to the saved search and search within the previously found results.

Remove Search

Deletes the saved search from the Search History pane.

Clear All

Deletes all searches from the Search History pane.

Exporting Exchange data for recovery

This task assumes that you have opened an Exchange database using Opening an Exchange database in Mailbox Restore using the Local Mount Utility or Opening an Exchange database using Mailbox Restore.

Complete the steps in the following procedure to recover a database, mailbox, or item — such as a folder or message — from an Exchange database.

NOTE: The machine on which Mailbox Restore is installed must also have Microsoft Outlook installed. Before you can recover a mailbox item, you must first mount the Rapid Recovery recovery point.
1.
From the Rapid Recovery home page, in the navigation tree, expand the mailbox that contains the item that you want to recover.

The items in the folder appear in the list pane. A preview of the highlighted item appears in the preview pane.

If more than one profile exists for the mailbox, the Choose profile dialog box appears. Select a profile from the list, and then click Select.

4.
On the Restore Mode page of the Restore Wizard, select the type of restore you want to perform from the following options:

Table 8. Restore Mode options

Option

Description

Redirect restored items to recovery folder

Recovers the selected items (including the folder hierarchy) to a recovery folder in an online mailbox of your choice.

Make the following selections:

a.
Profile. Select from the drop-down list. The default selection is Outlook. You can click the ellipses (...) to create, edit, or remove a profile.
b.
Mailbox. Click the ellipses (…) to locate and select the Outlook address book, and then click OK.

Redirect restored items to PST file

Saves the selected items (including the folder hierarchy) as a Personal Storage Table (PST) file and sends the file to the specified storage location.

Make the following selections:

a.
Profile. Select from the drop-down list. The default selection is Outlook. You can click the ellipses (...) to create, edit, or remove a profile.
b.
Primary PST storage. Select from the drop-down list or use the ellipses (…) to locate and select the initial destination folder for the PST file, and then click Save.
c.
Overflow PST storage (optional). If the primary destination has insufficient space for the PST file, select a secondary destination for the PST file, and then click Save.

Redirect restored items to PST file(s) (separate file for each mailbox

Saves each mailbox as a Personal Storage Table (PST) file and sends the files to the specified storage location.

Make the following selections:

a.
Profile. Select from the drop-down list. The default selection is Outlook. You can click the ellipses (...) to create, edit, or remove a profile.
b.
Primary PST storage. Use the ellipses (…) to locate and select the initial destination folder for the PST files.
c.
Overflow PST storage (optional). If the primary destination has insufficient space for the PST file, select a secondary destination for the PST file, and then click Save.

Restore to original location

Directs the selected item (including the folder hierarchy) to the email box in the online data store in which it originally resided.

Make the following selections:

a.
Profile. Select from the drop-down list. The default selection is Outlook. You can click the ellipses (...) to create, edit, or remove a profile.
b.
Restore Type. Choose one of the following options:
Restore only differences. Identifies whether the item being restored is already present in the destination folder and completes the restore only if there is no duplicate item. Also known as a differential restore.
Create duplicate entries. Restores every item selected without overwriting existing items, resulting in duplicates of the previously existing items.
Overwrite if more recent. Restores newer items that are not present in the online data store. It also restores items that are present in the online data store but are older than the items in the copy of the Exchange database.
5.
Click Next.
6.
On the Restore page of the Restore Wizard, confirm that the items you do want to recover are selected, and then select from the following options.

Table 9. Restore options

Option

Description

Restore user permissions

Restores the custom permissions set for a public folder.

Restore email rules

Restores any rules the user had in place at the time that the data was backed up.

Restore deleted objects

For an Exchange 2010, 2013, and 2016 database, restores items that were permanently deleted.

For an Exchange 2007 database, restores strikethrough items from the current folder.

Error handling

Determines the way to address and manage any errors that may occur during the restore process. Select one of the following options:

Log and continue. Collects error messages in a log and continues with the restore process.
Notify user. Displays a pop-up message when it encounters an error and gives you the option to continue with or abort the restore.
Abort restore. Ends the restore process when an error occurs.
7.
Click Start to recover the selected item or items.
8.
On the Restore Progress page, when the restore is complete, click Finish.

In keeping with the process, after you restore the content, complete the following tasks:

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