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Rapid Recovery 6.1.2 - DocRetriever for SharePoint User Guide

Introduction to DocRetriever for SharePoint Installing and configuring DocRetriever
System requirements Supported items Roadmap for installing DocRetriever for SharePoint Obtaining DocRetriever installation software Guidelines for upgrading DocRetriever for SharePoint Setting up Windows user accounts for use with DocRetriever Installing, uninstalling, and repairing DocRetriever for SharePoint Creating a local service database for DocRetriever Configuring DocRetriever Console settings Manually specifying the SharePoint database location
Recovering SharePoint data with DocRetriever Working with DocRetriever log files About us Glossary

Creating a user account on a Windows Active Directory domain

The Windows user accounts that use DocRetriever Agent and DocRetriever Console must be configured properly to restore SharePoint data. You can use a domain user or a local user.

This task is an optional step in the roadmap for setting up a Windows user account for use with DocRetriever. Use this step if you want to create a user on the Active Directory domain, and apply the appropriate privileges.

You must have administrative access to a Windows Active Directory server, with membership in Account Operators, Domain Admins, Enterprise Admins, or equivalent to perform this procedure. If you have any questions, consult with your domain administrator.

Follow this procedure to create a new user account on an Active Directory domain.

The steps described in this procedure are for a Windows Server 2012 R2 operating system. Other operating systems may have slightly different steps.

The Active Directory Users and Computers window appears. The left pane contains a navigation tree, and the right pane shows detail for the navigation element selected.

2.
In the navigation tree, right click on Users, and from the menu, select New and then User.
The New Object - User dialog box appears.

Option

Description

First name

Type a first name for the user.

For example, type DocRetriever

Initials

Optionally, type initials for the user.

Last name

Type a last name for the user.

For example, if creating a user for enter DocRetriever Agent, type Agent.

if creating a user for enter DocRetriever Console, type Console.

Full name

By default, the full name concatenates the first three text fields. You can edit the value that appears before saving.

User logon name

Type a logon name in the first field.

For example, type DRAgent or DRConsole, as appropriate.

In the second text box, select the domain (for example, @MyDomain.local).

4.
Click Next to see the password information for the new user. Enter details for authentication as described in the following table.

Option

Description

Password

Type a password that conforms to your required security protocols.

Confirm password

Re-enter the password that you created in the previous field.

5.
In the password options of the New Object - User dialog box, select the following options:

Option

Description

User must change password at next login option

Clear this option

User cannot change password

Clear this option

Password never expires

Select this option

Account is disabled

Clear this option

6.
Click Next to see a summary of the new user options, and when satisfied, click Finish.
The New Object - User dialog box closes, and the user you created appears in the details pane in the Active Directory Users and Computers window.
7.
Optionally, close the Active Directory Users and Computers window.

Next steps

After creating a domain user for DocRetriever Agent, your next step is to add the designated Windows user account to the local administrator group.

After creating a domain user for DocRetriever Console, your next step is to add the sysadmin database role to the designated Windows user account.

Creating a local Agent user account

The Windows user account that uses DocRetriever Agent must be configured properly to restore SharePoint data. You can use a domain user or a local user. Use this step if you want to create a new local user on the SharePoint web server and provide that user with the appropriate access.

Quest recommends creating a user called DRAgent for this purpose. However, you can use any user account with the appropriate Windows Operating System (OS), SharePoint, and SQL Server database memberships, roles and permissions.

Follow the steps in this procedure to create a new local agent user account.

Repeat this procedure (and all remaining steps in the roadmap) for each web server.

1.
From the Start menu of your SharePoint web server, select Administrative Tools, and then open Computer Management.
The New User dialog box appears.

Table 5. New user options

Text Box

Description

User name

Type any valid new user name. For example, type DRAgent.

Full name

This field is optional. For example, type DRAgent.

Description

Optionally, type a descriptive phrase such as DocRetriever Agent user account.

Password

Type a password that conforms to your required security protocols.

Confirm password

Re-enter the password that you created in the previous field.

5.
In the password options of the New User dialog box, select the following options:

Table 6. Password options

Password Option

Select or Clear

User must change password at next login option

Clear this option

User cannot change password

Clear this option

Password never expires

Select this option

Account is disabled

Clear this option

6.
In the New User dialog box, click Create and then click Close.
8.
Close the Computer Management and Administrative Tools windows.

Next steps

After creating a local user, proceed to the task Adding a Windows user account to the local administrator group.

Adding a Windows user account to the local administrator group

This task is a step in the roadmap for setting up a Windows user account for DocRetriever Agent.

On the machine with the SharePoint front-end web server, for each web application, add the Windows user account designated for the DocRetriever Agent to the local administrator's group.

Complete the steps in this procedure to add a designated Windows user account to the local administrator group.

1.
On the Start menu of your SharePoint web server, open the Control Panel and click User Accounts.

The User Accounts control panel window appears.

2.
On the User Accounts area, click Give other users access to this computer.

The User Accounts dialog box opens, showing the users for this computer.

b.
In the Add a user dialog box, in the User name text field, type the name of the user account.
c.
In the Domain text field, type the name of the appropriate domain.
For example, type MyDomain.local.
d.
In the Add a user dialog box, you can designate the level of access to grant to the selected user.
e.
In the Add a user dialog box, select Administrator and then click Next.

For example, select DRAgent.

The properties dialog box for the specified user on this computer appears.

5.
Click the Group Membership tab, and then, for user access level, select Administrator to add this user to the Administrators Group. Click Apply, and then click OK.

The properties dialog box closes.

6.
In the User Accounts dialog box, confirm that the specified user is now a member of the Administrator group, and then click OK.

The User Accounts dialog box closes.

7.
Close the User Accounts control panel window.

Adding a Windows user account to a SharePoint farm administrator group

This task is a step in the roadmap for setting up a Windows user account for DocRetriever Agent.

Perform this step for each machine containing a SharePoint front-end web server for which you want to recover data.

Because the user interfaces differ, the following steps are detailed for SharePoint 2013, SharePoint 2010, and SharePoint 2007.

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