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Rapid Recovery 6.1.2 - DocRetriever for SharePoint User Guide

Introduction to DocRetriever for SharePoint Installing and configuring DocRetriever
System requirements Supported items Roadmap for installing DocRetriever for SharePoint Obtaining DocRetriever installation software Guidelines for upgrading DocRetriever for SharePoint Setting up Windows user accounts for use with DocRetriever Installing, uninstalling, and repairing DocRetriever for SharePoint Creating a local service database for DocRetriever Configuring DocRetriever Console settings Manually specifying the SharePoint database location
Recovering SharePoint data with DocRetriever Working with DocRetriever log files About us Glossary

Filtering DocRetriever restore logs

Use the steps in this procedure to filter restore logs.

In the Restore log window, in the Restore actions tab, select the Filter restore action type menu.

Table 12. Restore action type options

Filter Option



Displays a list of all available restore job options.


Displays a list of all successful restore jobs.


Shows skipped restore jobs.


Shows warnings that apply to requested restore jobs.


Shows restore jobs that encountered errors.

The list of jobs displays based on the filter you selected.

Viewing and exporting restore job details

For faster restore processes, you can disable the restore of user permissions. You must then manage permissions of those users from SharePoint. You can disable or enable user permissions using the general settings of the DocRetriever Console. For more information, see Configuring default restore settings in the DocRetriever Console.

Use the steps in this procedure to view and export restore log details.

In the Restore log window, in the Restore actions tab, select the appropriate job.
Click the Restore actions tab to view restore details for the job.
In the Exporting DocRetriever log file dialog box, navigate to the local or network location to which you want to store your log file.
In the File name field, enter a filename for your log file using a meaningful name.
For example, type SuccessfulRestoreForOurCompany_2016_April_5.txt.

About us

We are more than just a name

We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.

Our brand, our vision. Together.

Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest

For sales or other inquiries, visit or call + 1-949-754-8000.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

The Support Portal enables you to:


An agent is a software program that performs the task of gathering information as a background task.

AppAssure is the old name for Rapid Recovery, which is software that combines backup, replication, and recovery in a single solution that is engineered to be the fastest and most reliable backup for protecting virtual machines and physical and cloud environments.

The Configuration Wizard is another name for the DocRetriever for SharePoint Service Database Creation Wizard. This wizard installs a local instance of a SQL Server database which contains indexing data and stored procedures used by DocRetriever. After the DocRetriever console is installed, this wizard automatically launches when you open the DocRetriever console. You can also run this wizard from the DocRetriever console by selecting Run Configuration Wizard from the Settings menu.

The Rapid Recovery Core is the central component of the Rapid Recovery architecture. The Core provides the essential services for backup, recovery, retention, replication, archiving, and management.

DocRetriever Agent is the software component of DocRetriever for SharePoint that assists in the collection of data from the front-end web server.The presence of DocRetriever Agent lets you restore data using the DocRetriever Console.

The DocRetriever Console is a Web-based interface that lets you open SharePoint data, browse through the data (in a user interface similar to SharePoint), and restore data in the restore direction you specify. If restoring in place, you must specify duplicate actions.

See Configuration Wizard.

Duplicate actions are restore parameters that the DocRetriever administrator selects when restoring data to determine whether the data being restored should overwrite existing data, whether they should be added as duplicate objects, or whether the data objects in the backup should be skipped or ignored during the restore process. Duplicate actions apply to data restored in place.

An ISO image is an archive file (or disk image) of an optical disc. It is composed of the data contents of every written sector of an optical disc, including the optical disc file system, and is stored in a non-compressed format.

The Rapid Recovery License Portal is a web-based interface where users and partners can download software, register DL series backup appliances, and manage license subscriptions. License Portal users can register accounts, download and add Cores and Agents, manage groups, track group activity, register machines, register appliances, invite users, and generate reports. For more information, see the Rapid Recovery License Portal User Guide, found on the Rapid Recovery documentation website at

The Local Mount Utility (LMU) is a downloadable application that lets you mount a recovery point on a remote Rapid Recovery Core from any machine.

The .MDF file extension is a Media Disc image File, a format similar to an .ISO file. The MDF file may hold the contents of an optical disc (such as a CD or a DVD) or a SQL Server database.

A protected machine, sometimes referred to as an agent, is a physical computer or virtual machine that is protected in the DocRetriever Core. The machine must first have the DocRetriever agent software installed.

Rapid Recovery (formerly AppAssure) is software that combines backup, replication, and recovery in a single solution that is engineered to be the fastest and most reliable backup for protecting virtual machines and physical and cloud environments.

A recovery point is a collection of snapshots of various disk volumes (for example, C:, D:, and E:) saved by Rapid Recovery to the repository specifed in the Core.

A remote core is a Rapid Recovery Core that is located offsite, to which the enterprise replicates recovery points or backup data. It is accessed using the web-based Rapid Recovery Core Console.

DocRetriever includes two restore directions: in place and out of place. Restoring an object in place from a backup ensures the data is restored in the same location within the web application, and overwrites any existing data in the current SharePoint repository with the backup data, Restoring an object out of place creates a duplicate of the backed up data in the existing SharePoint web application, migrating it to a new site collection.

A SharePoint farm (or SharePoint server farm) is a collection of SharePoint servers or SQL servers that work in concert to provide a set of basic SharePoint services that support a single site. Each farm has its own central configuration database managed through either a PowerShell interface or a Central Administration web-based console.

A snapshot is a point-in-time copy of the folders and files for the volumes on a computer protected by Rapid Recovery. The snapshot data is transferred to and stored in the repository as a recovery point. When you first add a machine to the Rapid Recovery Core as a protected machine, Rapid Recovery saves a snapshot called a base image, which includes all data in the protected volume. Subsequent images are incremental snapshots, which includes all data updated since the last snapshot.

Microsoft Office SharePoint Server 2007 includes the StsAdm tool for command-line administration of Office SharePoint Server 2007 servers and sites. Presumably this acronym can be defined as SharePoint Site Administration.

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