Rapid Recovery 6.1.2 - DocRetriever for SharePoint User Guide

Location of log files

By default, log files for the installation of DocRetriever are stored in text files in a path on the local C drive of the machine on which the application is installed. Respectively, default paths for these log files are described in the following table.

To detect the appropriate path, including the AppRecovery directory and its children, you may need to change settings for viewing folder options in the control panel to show hidden files and folders.

You can view service logs from within the Jobs list area of the DocRetriever console. By double-clicking on any specific job in the list, you can also export all information about any specific job. If needed, you can also open the full DRLog file in a text editor to review.

You can also see the default location of the DRLog.log file from the DocRetriever console. From the Settings menu, select Options. In the General Details dialog box, under the Log Settings heading, note the path.

Working with DocRetriever restore logs

You can access log files for restore jobs from the DocRetriever Console after you have submitted at least one restore job request.

Opening DocRetriever restore logs

You must restore at least one job in the DocRetriever Console before performing this task.

Use the steps in this procedure to open and view restore logs.

The Restore log window opens, containing a Restore actions tab and a Restore details tab.

Sorting DocRetriever restore logs

Use the steps in this procedure to sort restore logs.

If multiple jobs are listed, they are sorted using the criterion you selected.