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Rapid Recovery 6.1.2 - DocRetriever for SharePoint User Guide

Introduction to DocRetriever for SharePoint Installing and configuring DocRetriever
System requirements Supported items Roadmap for installing DocRetriever for SharePoint Obtaining DocRetriever installation software Guidelines for upgrading DocRetriever for SharePoint Setting up Windows user accounts for use with DocRetriever Installing, uninstalling, and repairing DocRetriever for SharePoint Creating a local service database for DocRetriever Configuring DocRetriever Console settings Manually specifying the SharePoint database location
Recovering SharePoint data with DocRetriever Working with DocRetriever log files About us Glossary

Searching for files within the DocRetriever Console

Once you open a data source within the DocRetriever Console, you can search through the SharePoint content to find specific data or components.

For a simple search, you can enter your criteria in the search text box on the top right of the console.

Recovering SharePoint data

This section describes how to complete data recovery using the DocRetriever Console after you open the data source from SharePoint, SQL, or a Rapid Recovery or AppAssure recovery point.

After loading a data source, the left-hand side of the DocRetriever Console features a navigation tree that displays each SharePoint application that you can restore from the selected SharePoint farm in your backup source.

You can restore all data from a recovery point, SharePoint farm, SQL backup, or SharePoint backup; or you can specify and restore one or more specific SharePoint objects, such as a document, item list, or mode.

Performing a restore with DocRetriever

Most objects present in an offline backup of SharePoint data are included in the restored data, including libraries with content, calendars, attachments, images, discussions, and the properties of those objects. Permissions are also restored.

Use the steps in this procedure to restore your data from a selected backup.

The Restore Wizard displays. There are three sequential pages in the wizard; each addresses one aspect of the restore process, as described in the following table.

Table 9. Restore wizard workflow

Window Function

Window Heading


Agent log in

Connect to ‘DocRetriever’ service

From this page, you can connect to the appropriate SharePoint front-end web server protected by the DocRetriever agent.


Select Destination

From this page, you can define the specific SharePoint web application and location into which to restore the selected objects.


Review Restore Parameters

From this page, you can define the context-sensitive parameters for the data you want to restore in SharePoint.

In the Restore Wizard, in the Connect to ‘DocRetriever’ service page, do the following:
From the Restore Direction drop-down menu, select one of the following:
If you want to restore selected SharePoint data in place, select In place (restore to the original location).
In the Port number text box, confirm that the appropriate port is selected.

If this port is not open or available in your environment, change the port by doing the following:

Select the Change port number option.

The Change port number text box is now accessible.

In the Change port number text box, enter the appropriate port number.
On the Front-End server menu, select the appropriate front-end web server host name or IP address of the protected SharePoint server from which to mount your recovery point, and then click Verify.

The system verifies the credentials that were specified during the agent installation.

The Select Destination page of the Restore Wizard appears.

The Review Restore Parameters page of the Restore Wizard appears.

In the Review Restore Parameters window, enter the restore parameters that indicate how to handle the data you are restoring from the backup into your destination SharePoint site, as described in the following table.

Table 10. Restore parameters

Text Box

UI Control Type


Duplicate actions

Drop-down menu

Determines at the top level what the application should do when it encounters in your backup a duplicate of an item already in your SharePoint data. Options include:

Skip. If an object of the same name already exists in your SharePoint application, it is not imported.
Overwrite. If an object of the same name already exists in your SharePoint application, it is overwritten with the (possibly older) item in the selected backup.
Create Duplicate. If an object of the same name already exists in your SharePoint application, the (possibly older) item from the selected backup is also restored to your repository. The duplicate uses the same name and is appended with a sequential number. For example, if the object being restored is a site called OurCompany, then the restored item (the first time it is restored) appears as OurCompany1. This is because the name in SharePoint serves as an ID and must be unique.

Container actions

Check box

Applies to restore in place only; otherwise this option is ignored. Option includes:

Merge containers. When this option is selected, then instead of restoring objects in separate site collections, the restored items are merged into the existing containers in the SharePoint web application.

Object types

Check box

From this window, you can select to recover properties of the backup data, or you can restore the data without those properties. Options include:

Deleted. If DocRetriever Console restore settings are configured to show deleted items, then when this option is selected, those deleted items will be restored. If this option is cleared. deleted items are not restored. To determine where the restored items are placed, use the Restore location (deleted) setting.
Permissions. If this option is selected (which is the default setting), any users restored during the backup retain the permissions they were granted at the time of backup. If this option is cleared, a restore job may take substantially less time; however, this then requires a SharePoint administrator to review and possibly modify appropriate SharePoint permissions after the data is restored.

Restore location (deleted)

Check box

Applies only when you select Deleted object type. When this option is selected, then upon restoring data, items that were deleted in the backup are restored but placed in the recycle bin. When this option is cleared, then upon restoring data, items that were deleted in the backup are restored in their original locations.

Restore destination

Clickable URL

This informational field shows the URL of the front-end web server to which the backup is restored. Clicking on this URL results in that SharePoint site opening in a Web browser.

Root node name / Rename root node

Text field / Check box

When you select Rename root node, the root node name text field enables, letting you rename the web application after the restore is complete. This option is not available when restoring in place.

Restore objects

List with check boxes

This list shows the items selected to be restored, and lets you de-select specific items before submitting the restore job.

The Restore Wizard closes.

The Restore operation column indicates status (in progress, finished). You can also see the scope of the job, start time and end time, and an Action menu where you can cancel a job in progress.

For more information on a restore job, including viewing any warnings, check details in the log file. For information on how to browse through restore logs for restore jobs, see Working with DocRetriever restore logs.

Working with DocRetriever log files

This section describes how to view and work with installation logs and service log files in DocRetriever.

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