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Rapid Recovery 6.1.2 - DocRetriever for SharePoint User Guide

Introduction to DocRetriever for SharePoint Installing and configuring DocRetriever
System requirements Supported items Roadmap for installing DocRetriever for SharePoint Obtaining DocRetriever installation software Guidelines for upgrading DocRetriever for SharePoint Setting up Windows user accounts for use with DocRetriever Installing, uninstalling, and repairing DocRetriever for SharePoint Creating a local service database for DocRetriever Configuring DocRetriever Console settings Manually specifying the SharePoint database location
Recovering SharePoint data with DocRetriever Working with DocRetriever log files About us Glossary

Opening recovery points

Use the steps in this procedure to open a mounted recovery point from which you want to recover data.

* 
NOTE: To open a recovery point, the recovery point must be mounted as a writable volume. For information on how to mount a recovery point when the DocRetriever Console is installed on the Core server, see Managing recovery points. For information on how to mount a recovery point when the Core is remote, see Using the Local Mount Utility for DocRetriever.
1.
Open the DocRetriever Console.
2.
From the File menu, select Open, and then select Recovery Point Location.

The Open from a Mounted Recovery Point Wizard appears on the Agent Login page.

3.
In the Port number text box, confirm that the appropriate port is selected.
* 
NOTE: The recommended port, 2525, is the default setting.
4.
If this port is not open or available in your environment, change the port by doing the following:
a.
Select the Change port number option.

The Change port number text box is now accessible.

b.
In the Port number text box, enter the appropriate port number.
5.
From the Front-end server drop-down menu, select the host name or IP address of the protected front-end SharePoint web server on which the DocRetriever Agent is installed, and then click Verify.
* 
NOTE: In single-tier implementations, if using the DocRetriever Console on the SharePoint server that also contains the DocRetriever Agent software, instead of entering the IP address, you can select localhost.

A message appears to indicate that the credentials that were specified during the installation of the DocRetriever Agent software are valid.

* 
NOTE: If you encounter an error, check with your system administrator for appropriate credentials and to ensure that the machine on which the DocRetriever Agent is installed is functioning properly and accessible on the network.
6.
From the Agent Login page of the wizard, click Next.

The Farm Topology page of the wizard is displayed, showing the topology of the selected SharePoint farm.

7.
Review the topology of the databases.

In the previous wizard page, you provided credentials to the online SharePoint database. In the Discover Farm Topology page, the wizard automatically exposes the location of the SharePoint configuration and content databases backed up in the mounted recovery point.

8.
Place your cursor over a database volume, and note the physical path of the selected database on the SQL server, since you must use that physical path in a later step.
9.
To open the recovery point, click Next.
The Add Recovery Points page of the wizard displays.
10.
To add the path of the recovery point to the wizard, click Add.
The Browse For Folder dialog box displays.
11.
If you used the Local Mount Utility to mount the desired recovery point, then do the following:
a.
Navigate through the file system to locate the local mount directory for the administrator. The path may be similar to the following:
<Drive>:\Users\Administrator\AppData\Local\Mounts\<Recovery Point Name>.
* 
NOTE: In this example, the LMU mount directory is

E:\SharePoint\MSSQL10.SHAREPOINT\MSSQL\DATA\2K8ER2-E10-KD2

Based on your installation or operating system, your path may differ.

To detect the appropriate path, including the AppData directory, you may need to change settings for viewing folder options in the control panel to show hidden files and folders.

b.
Within the recovery point, navigate further to the physical database path that you noted above in Step 7.
* 
NOTE: The colon after the drive letter is replaced with two consecutive underscore characters.
c.
When you have selected the DATA folder containing the content database for your SharePoint Farm, select OK.
The Browse For Folder dialog box closes. The recovery point root path that you selected appears in the Add Recovery Points Wizard.
12.
In the Add Recovery Points page of the wizard, click Finish.
The Open from a Mounted Recovery Point Wizard closes. The DocRetriever Console refreshes, showing the SharePoint web applications contained in the mounted recovery point.
* 
NOTE: If you are unable to see the SharePoint web applications contained in the mounted recovery point, contact your system administrator for assistance.

After you mount a recovery point, you can perform the following steps:

•
Restore data from a recovery point. For information on how to restore data, see Recovering SharePoint data.
•
Dismount a recovery point using the LMU. For information on how to dismount the LMU, see Working with protected machines in the Local Mount Utility in the Rapid Recovery User Guide.
Related concepts 
Managing recovery points
Using the Local Mount Utility for DocRetriever
Recovering SharePoint data

Opening SharePoint recovery sources in DocRetriever

Opening SharePoint farms
Opening SharePoint content databases
Opening SQL backup files
Opening SharePoint full backup files
Opening SharePoint differential backup files
Locating the default location for SharePoint backups

From the DocRetriever Console, you can access backup data stored in a SharePoint or SQL recovery source. You can start data recovery from SharePoint farms, content databases, SQL backups, or SharePoint backups. For each type of data source, you must specify the path required for that data source.

After you open a recovery source or recovery point, you can browse through the SharePoint files contained in the backup and recover data. The process for recovering data is the same for Rapid Recovery or AppAssure recovery points or any of the other supported recovery sources. For details on recovering data for an open recovery data source, see Recovering SharePoint data.

Related concepts 
Recovering SharePoint data
Related tasks 
Opening SharePoint farms
Opening SharePoint content databases
Opening SQL backup files
Opening SharePoint full backup files
Opening SharePoint differential backup files

Opening SharePoint farms

You must have access to the existing SharePoint farm for which you want to recover data.

Use the steps in this procedure to open an offline SharePoint farm as your recovery source.

1.
Open the DocRetriever Console.
2.
From the File menu, select Open, and then select Recovery Source.

The Open Recovery Source dialog box displays.

3.
From the Recovery source type drop-down menu, select Farm.
4.
In the Configuration database path field, select the configuration database path by doing the following:
a.
Click the ellipsis (…) to the right of the Configuration database path menu.

The Select Farm Configuration Database dialog box displays.

b.
Navigate to the location of the offline SharePoint farm you want to restore.
c.
Select the SharePoint configuration file, and click Open.

The browsing dialog box closes, and the path of the file you selected displays in the configuration database path.

d.
Click OK.

The Open Recovery Source dialog box closes.

5.
If you see the correct SharePoint applications displayed on the DocRetriever Console, then follow the procedure described in Recovering SharePoint data.

For troubleshooting, see the remaining steps.

6.
If the Select Database File dialog box appears above the DocRetriever Console, but the correct SharePoint applications are listed in the console, then click Cancel to close the dialog box, and follow the procedure described in Recovering SharePoint data.
7.
If no SharePoint applications appear in the DocRetriever Console, and if the Select Database File dialog box appears above the DocRetriever Console, then perform the following steps.
a.
In the Farm database name text box, enter the name of the SharePoint farm database you want to restore.

For example, type WSS_Content.

b.
Click the ellipsis (…) to the right of the Farm database file text box, and in the Select Database dialog box, navigate to the appropriate farm database (.MDF) file.
c.
Select the file and click Open.
* 
NOTE: This is likely to occur if the SharePoint farm database and the SharePoint content databases are located in different folders.
8.
To recover data from the selected SharePoint farm, follow the procedure described in Recovering SharePoint data.
Related concepts 
Recovering SharePoint data
Related tasks 
Locating the default location for SharePoint backups
Opening SharePoint content databases
Opening SQL backup files
Opening SharePoint full backup files
Opening SharePoint differential backup files

Opening SharePoint content databases

You must have access to the existing offline SharePoint content database from which you want to recover data.

Use the steps in this procedure to open an offline SharePoint content database (.mdf file) as your recovery source.

1.
Open the DocRetriever Console.
2.
From the File menu, select Open, and then select Recovery Source.

The Open Recovery Source dialog box displays.

3.
From the Recovery source type drop-down menu, select Content database.
4.
Select the content database path by doing the following:
a.
Click the ellipsis (…) to the right of the Content database path menu.

The Select Content Database dialog box displays.

b.
Navigate to the location of the offline SharePoint content database you want to restore.

For example, navigate to D:\SharePoint Content Database\.

c.
Select the SharePoint content database (.MDF) file.
5.
If the appropriate SQL Server transaction Log Database File (.LDF) is in the same directory as the content database, then click Open and skip to Step 6.

If the appropriate SQL Server .LDF is not in the same directory as the content database, then do the following:

a.
Click Add under the LDF path text field.

The Browse For Folder dialog box displays.

b.
Navigate to the location of the LDF for the content database you want to restore, select the folder containing the LDF file, and click OK.

The browsing dialog box closes, and the path of the LDF file you selected displays in the content database path of the Open Recovery Source dialog box.

6.
Verify your parameters, and then click OK.

The Open Recovery Source dialog box closes, and the selected content database displays in the DocRetriever Console.

7.
To recover data, follow the procedure described in Recovering SharePoint data.
Related concepts 
Recovering SharePoint data
Related tasks 
Opening SharePoint farms
Opening SQL backup files
Opening SharePoint full backup files
Opening SharePoint differential backup files
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