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Rapid Recovery 6.1.2 - DocRetriever for SharePoint User Guide

Introduction to DocRetriever for SharePoint Installing and configuring DocRetriever
System requirements Supported items Roadmap for installing DocRetriever for SharePoint Obtaining DocRetriever installation software Guidelines for upgrading DocRetriever for SharePoint Setting up Windows user accounts for use with DocRetriever Installing, uninstalling, and repairing DocRetriever for SharePoint Creating a local service database for DocRetriever Configuring DocRetriever Console settings Manually specifying the SharePoint database location
Recovering SharePoint data with DocRetriever Working with DocRetriever log files About us Glossary

Managing recovery points

A snapshot is a point-in-time copy of the folders and files for the volumes on a computer protected by Rapid Recovery. A snapshot can be forced (generated on demand), or it can be captured based on scheduling requirements enforced by the Rapid Recovery Core. Each snapshot is transferred to the repository associated with the Core, and stored as a recovery point. Based on the volumes protected, a recovery point may include various disk volumes (for example, C:, D:, and E:). Two types of snapshots are possible:

A base image, which is a complete snapshot of all data in the protected volumes on the protected machine. This type of snapshot generally is taken when you first add a machine to protection.
An incremental snapshot, which is a snapshot of data updated since the last snapshot was captured.

When you mount a recovery point, you then have access to the data it captured from that protected machine. Even if the selected recovery point is only an incremental snapshot, the mounted recovery point gives you access to the data in all previous snapshots, all the way back in the recovery point chain to the base image.

Consider the example of a SharePoint front-end web server with the Rapid Recovery Agent software and the DocRetriever Agent software installed. In this example, the DocRetriever Console is installed on the server containing the Rapid Recovery Core. When snapshots are saved to the repository as recovery points, that data includes several databases, including the relevant SharePoint configuration and content databases for that protected SharePoint farm. Before using the DocRetriever Console to open the recovery point containing SharePoint data, you must mount the recovery point using the Rapid Recovery Core Console.

For information on managing snapshots and recovery points in the Rapid Recovery Core, see the Rapid Recovery User Guide.

Using the Local Mount Utility for DocRetriever

To access a Rapid Recovery recovery point in the DocRetriever Console, the selected recovery point must first be mounted as a writable volume.

If the DocRetriever Console is installed on the server with the Rapid Recovery Core, then you can mount recovery points as described in Managing recovery points.

However, if the DocRetriever Console is installed on any other machine, before opening recovery points, you must mount them with the Local Mount Utility (LMU). The LMU software is included with Rapid Recovery.

As a best practice, when you no longer need a recovery point mounted with the LMU, use the LMU to dismount it.

For detailed information about the LMU, including downloading and installing it, and working with protected machines and recovery points , see the chapter The Local Mount Utility in the Rapid Recovery User Guide.

Opening recovery points in DocRetriever

In the DocRetriever Console, you can recover data from a Rapid Recovery (or AppAssure) recovery point created from a protected SharePoint farm, providing that the recovery point includes one or more SharePoint content databases. The recovery point must be in a mounted writable volume.

Prerequisites for recovering SharePoint data

To recover SharePoint data from a Rapid Recovery or AppAssure recovery point, you must first meet the following requirements:

You can protect a machine by installing the appropriate version of the Rapid Recovery Agent software. You can also use agentless protection, if you understand the limitations and additional requirements.

The first step to recovering SharePoint data from a recovery point is to mount the recovery point.

For information on mounting recovery points, see Managing recovery points.

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