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Rapid Recovery 6.0.2 - User Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Understanding the Rapid Recovery Core Console Working with repositories Managing Rapid Recovery Core settings Using custom groups Working with encryption keys Protecting machines using the Rapid Recovery Core Working with Microsoft Exchange and SQL Servers Protecting server clusters Exporting protected data to virtual machines Managing protected machines Understanding replication Managing events Generating and viewing reports Restoring data Understanding bare metal restore for Windows machines Retention and archiving Managing cloud accounts Working with Linux machines Understanding the Local Mount Utility Central Management Console Understanding the Rapid Recovery Command Line Management utility Understanding the Rapid Recovery PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Extending Rapid Recovery jobs using scripting Rapid Recovery APIs Glossary

Installing the Local Mount Utility

The Local Mount Utility (LMU) can be installed using the web installer, or using an executable installation file specific to the architecture of the machine on which it is being installed. The process is the same regardless of which installer you use. Follow the procedure below to install or upgrade the Local Amount Utility.

  1. From the machine on which you want to install the LMU, locate the executable installation file.
    • If you downloaded the installer from the Core, the install file uses the web installer, which is named LocalMountUtility-Web.exe.
    • If you downloaded from the License Portal, the installer name includes the architecture of your operating system, for example LocalMountUtility-X32-6.X.X.xxxx.exe or LocalMountUtility-X64-6.X.X.xxxx.exe.
  2. Double-click on the executable LMU installer file to start the installer.

    Depending on the configuration of your machine, the User Account Control window or the Open File - Security Warning window may appear.

  3. If prompted for permission, confirm that you want to run the installer and make changes to the system.

    The Setup dialog box appears. The installer checks that the Microsoft .NET Framework 4.5.2 is installed on your system. For more information, see the topic “Rapid Recovery System requirements” in the release notes for this release.

  4. If .NET components are missing or need to be upgraded, accept the prompts to download and install the framework.
  5. Choose from one of the following:
    • If this is the first time the Rapid Recovery LMU software is being installed on this machine, the installer prepares the installation, and then the Rapid Recovery Local Mount Utility Installation Wizard appears. Proceed to Step 6.
    • If this machine has an earlier version of the Rapid Recovery Local Mount Utility software installed, you will see a message asking if you want to upgrade to the current version.
      1. Click Yes.

        The Rapid Recovery Local Mount Utility Installation Wizard appears, showing the Progress page of the wizard. The application downloads to the destination folder, with progress displayed in the progress bar. When finished, the wizard automatically advances to the Completed page.

        Skip to Step 13.

  6. In the language field, select the appropriate language and then click OK.
  7. On the Rapid Recovery Local Mount Utility Installation Wizard Welcome page, click Next to continue with the installation.

    The License Agreement page appears.

  8. On the License Agreement page, select I accept the terms in the license agreement, and then click Next.

    The Prerequisites page appears.

  9. The Rapid Recovery LMU Installer verifies the existence of the prerequisite files.
    • If the prerequisites do not exist, the Installer identifies which files are needed and displays the results accordingly. Click Install Prerequisites.
    • If the prerequisite files exist, a message appears indicating that all prerequisites are installed on the machine.
  10. Once the installation of the prerequisite files is completed, click Next.

    The Installation Options page appears.

  11. On the Installation Options page, review the installation options. If necessary, modify them as described below.
    • In the Destination Folder text field, review the destination folder for the installation. If you want to change the location, do the following:
      • Click the folder icon.
      • In the Browse to Destination Folder dialog box, select a new location.
      • Click OK.
    • Optionally, in the Select optional components area, if you want to install Mailbox Restore, select Mailbox Restore for Exchange. If you do not wish to install Mailbox Restore, clear this option.

      Mailbox Restore for Microsoft Exchange is a comprehensive email recovery program that works with Rapid Recovery and the Rapid Recovery LMU to recover Exchange items from a full data store to a single email message. For more information about Mailbox Restore, see the Mailbox Restore for Microsoft Exchange using Rapid Recovery User Guide.

      Note: You can install Mailbox Restore only on 64-bit machines.
    • Select Allow Local Mount Utility to automatically send diagnostic and user information to Dell Inc. to send diagnostic and user information to Dell. If you do not want to send this information, clear this option.
  12. Once you are satisfied with the installation options, click Install.

    The Progress page of the wizard appears, and the application downloads to the destination folder, with progress displayed in the progress bar. When finished, the wizard automatically advances to the Completed page.

  13. On the Completed page, click Finish to close the wizard.

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Uninstalling the Local Mount Utility

Complete the steps in this procedure to uninstall the Rapid Recovery Local Mount Utility.

  1. On the Windows server from which you want to uninstall the Rapid Recovery Local Mount Utility, open the Control Panel, click Programs, and then click Uninstall a Program.
  2. In the Programs and Features window, double-click the program you want to remove.
  3. Do one of the following:
    • If the version of Rapid Recovery LMU installed does not include support for localization, then the Rapid Recovery Local Mount Utility Installation Wizard appears, showing the Repair/Remove page. Skip to Step 4.
    • If the version of Rapid Recovery LMU installed includes support for localization, then the Setup dialog box appears.
      • In the Setup dialog box, from the Choose your language drop-down menu, select the appropriate display language, and then click OK.

        For example, select English.

      • Proceed to Step 4.

        The Rapid Recovery Local Mount Utility Installation Wizard appears, showing the Repair/Remove page.

  4. On the Repair/Remove page of the Rapid Recovery Local Mount Utility Installation wizard, select Remove, and then click Next.

    The Remove Options page appears.

  5. Do one of the following:
    • To remove the LMU application and any supporting log files, select Uninstall the configuration settings and data including all backup images and change logs, and then click Uninstall.
    • To leave LMU log files on this machine but remove the Rapid Recovery LMU software, clear this option and then click Uninstall.

      The Progress page appears. You can view the progress of the uninstall action on the Progress page.

      When the uninstall is complete, the Completed page box appears.

  6. Click Finish to close the wizard and exit.

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Working with Rapid Recovery Core machines in the Local Mount Utility

The Local Mount Utility (LMU) lets you work with an unlimited number of Core machines locally or remotely. If you install the LMU on an Rapid Recovery Core machine, that machine automatically appears in the LMU as the localhost. All additional remote Cores appear as their machine names or IP addresses, depending on the information you entered when you added them. With the LMU, you can add, edit, and remove Core machines. For more information, see the following procedures:


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Adding a Core machine to the Local Mount Utility

To mount a recovery point, you must add a Core machine to the LMU. There is no limit as to how many Cores you can add.

Complete the following procedure to set up the LMU by adding a Core.

  1. From the machine on which the LMU is installed, launch the LMU by double-clicking the desktop icon.
  2. Do one of the following:
    • From the Local Mount Utility menu in the upper left-hand corner, click Add Core.
    • Right-click the blank space in the left panel, and then click Add Core.
    The Add Core dialog box appears.
  3. In the Add Core dialog box, enter the requested credentials described in the following table.
    Table 1. Rapid Recovery Core credentials
    Option Description
    Host name The name or IP address of the Core from which you want to mount recovery points.
    Note: If installing the LMU on a Rapid Recovery Core machine, the LMU automatically adds the localhost machine.
    Port The port number used to communicate with the Core.

    The default port number is 8006.

    Use my Windows user credentials Select this option if the credentials you use to access the Core are the same as your Windows credentials.
    Use specific credentials Select this option if the credentials you use to access the Core are different from your Windows credentials.
    User name The user name used to access the Core machine.
    Note: This option is only available if you chose to use specific credentials.
    Password The password used to access the Core machine.
    Note: This option is only available if you chose to use specific credentials.
  4. Click Connect.
  5. If adding multiple Cores, repeat all steps as necessary.

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