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Rapid Recovery 6.0.2 - User Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Understanding the Rapid Recovery Core Console Working with repositories Managing Rapid Recovery Core settings Using custom groups Working with encryption keys Protecting machines using the Rapid Recovery Core Working with Microsoft Exchange and SQL Servers Protecting server clusters Exporting protected data to virtual machines Managing protected machines Understanding replication Managing events Generating and viewing reports Restoring data Understanding bare metal restore for Windows machines Retention and archiving Managing cloud accounts Working with Linux machines Understanding the Local Mount Utility Central Management Console Understanding the Rapid Recovery Command Line Management utility Understanding the Rapid Recovery PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Extending Rapid Recovery jobs using scripting Rapid Recovery APIs Glossary

Viewing the recovery progress

Complete the steps in this procedure to view the progress of restoring data from a recovery point (including bare metal restore) initiated from the Rapid Recovery Core Console.

  1. After you initiate the process restoring data from a recovery point, while the task is in process, you can view its progress from the Running Tasks drop-down menu on the Core Console.
  2. Optionally, you can view detailed information in the Events tab. Fore more information about monitoring Rapid Recovery events, see Viewing tasks, alerts, and events.

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Starting a restored target server

Complete the steps in this procedure to start the restored target server.

Note: Before starting the restored target server, you should verify that the recovery was successful. For more information, see Viewing the recovery progress.

This task is a step in Performing a bare metal restore for Windows machines. It is part of the process for Verifying a bare metal restore.

  1. On the target server, verify that the Rapid Recovery Universal Recovery Console is active.
  2. Eject the boot CD (or disconnect physical media with the boot CD image) from the restored server.
  3. In the Universal Recovery Console, click the Power menu icon at the top of the screen, and then click Reboot.
  4. Specify to start the operating system normally.
  5. Log on to the machine. The system should be restored to the state captured in the recovery point.

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Troubleshooting connections to the Universal Recovery Console

The following are troubleshooting steps for connecting to the boot CD image as part of the process for Selecting a recovery point and initiating a BMR.

If an error displays indicating that the Core could not connect to the remote server, then any of several possible causes are likely.

  • Verify that the IP address and Current Password displayed in the URC are identical to the information you entered in the Recovery Console Instance dialog box.
  • To reach the server on which to restore data, the Core must be able to identify the server on the network. To determine if server identification is possible, you can open a command prompt on the Core and ping the IP address of the target BMR server. You can also open a command prompt on the target server and ping the IP address of the Rapid Recovery Core.
  • Verify that the network adapter settings are compatible between Core and target BMR server.

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Repairing boot problems

Complete the steps in this procedure to repair startup problems. Keep in mind that if you restored to dissimilar hardware, you must have injected storage controller, RAID, AHCI, chipset and other drivers if they are not already on the boot CD. These drivers make it possible for the operating system to operate all devices on your target server successfully. For more information, see Loading drivers using the Universal Recovery Console. Complete the following procedure to repair startup problems on your target server.

  1. From the Universal Recovery Console, click the Existing Windows driver manager tab.
  2. Click Repair Boot Problems.

    The startup parameters in the target server boot record are automatically repaired.

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