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Rapid Recovery 6.0.2 - User Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Understanding the Rapid Recovery Core Console Working with repositories Managing Rapid Recovery Core settings Using custom groups Working with encryption keys Protecting machines using the Rapid Recovery Core Working with Microsoft Exchange and SQL Servers Protecting server clusters Exporting protected data to virtual machines Managing protected machines Understanding replication Managing events Generating and viewing reports Restoring data Understanding bare metal restore for Windows machines Retention and archiving Managing cloud accounts Working with Linux machines Understanding the Local Mount Utility Central Management Console Understanding the Rapid Recovery Command Line Management utility Understanding the Rapid Recovery PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Extending Rapid Recovery jobs using scripting Rapid Recovery APIs Glossary

Transferring the boot CD ISO image to media

When you create the boot CD file, it is stored as an ISO image in the path you specified. You must be able to mount this image as a drive on the server on which you are performing a bare metal restore.

You can burn the boot CD ISO image onto compact disc (CD) or digital video disk (DVD) media accessible at system startup.

When you start the machine from the boot CD, the Universal Recovery Console launches automatically.

If performing a BMR on a virtual machine, this step is not required. Simply load the ISO image in a drive and edit settings for that VM to start from that drive.


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Loading the boot CD and starting the target machine

After you create the boot CD image, you need to boot the target server with the newly created boot CD.

To connect to the Rapid Recovery Core Console or to use Chromium for downloading additional drivers, you must first load an Ethernet controller and network adapter. For more information, see Loading drivers using the Universal Recovery Console.

Note: If you created the boot CD using DHCP, you must capture the IP address and password.
  1. On the new server, load the boot CD image from the appropriate location, and then start the server from the boot CD image to load the Rapid Recovery Agent software and Win PE 5.1.
    The target machine displays a blue Dell screen with three icon buttons at the top of the screen.
  2. To open the Rapid Recovery Universal Recovery Console (URC) user interface, click the Dell icon at the top of the screen.

    The IP address and password for the machine appear under Authentication.

    Note: A new temporary password is generated each time the machine is started with the boot CD. Write down the IP address displayed in the Network Adapters Settings pane and the authentication password displayed in the Authentication pane. You will need this information later during the data recovery process to log back on to the console.
    Note: If there is no IP address provided, load the Ethernet controller and network adapter.
  3. If you want to change the IP address, select it and click Change.
    Note: If you specified an IP address in the Create Boot CD dialog box, the Universal Recovery Console uses it and displays it in the Network Adapter settings screen.
The machine is ready for you to connect to the Core, select a recovery point, and continue the bare metal restore process.

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About performing a bare metal restore using the Restore Machine Wizard

Managing a Windows boot image through the wizard includes the following actions:

  • Initiating creation of the boot CD.
  • Defining the path for the image on the Core machine.
  • Selecting the recovery environment appropriate to the hardware you want to restore on.
  • Optionally defining connection parameters for the restored agent for using the network or UltraVNC.
  • Optionally injecting drivers for hardware you want to restore on.
  • Optionally transferring the boot image to physical media.
  • Booting the machine to which you want to restore data from the CD.
  • Connecting to the Universal Recovery Console.
  • Mapping volumes.
  • Initiating the bare metal restore from the selected recovery point on the core.
    Note: This process describes how to manage a boot CD image from the Restore Machine Wizard, as part of the process for performing a BMR using that wizard. You can also manage a boot image from the Create Boot CD dialog box. For information on managing a boot CD image outside of the Restore Machine Wizard, see Understanding boot CD creation for Windows machines.

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Performing a bare metal restore using the Restore Machine Wizard

You can use the Restore Wizard to create a boot CD as well as perform a bare metal restore (BMR).

Before performing a BMR, see Prerequisites for performing a bare metal restore for a Windows machine or Prerequisites for performing a bare metal restore for a Linux machine, as appropriate. If starting your BMR for a Windows machine from the Core Console, see Performing a bare metal restore for Windows machines.

The protected machine must have the Agent software installed and must have recovery points from which you can perform the restore operation.

  1. To restore a volume on a protected machine, navigate to the Core Console and click Restore from the Rapid Recovery button bar.
    The Restore Machine Wizard appears.
  2. On the Machines page, select the protected machine you want to restore, and then click Next.
    The Recovery Points page appears.
  3. Select the recovery point you want to use to restore the machine.
    • Optionally, if you want to limit the number of recovery points displayed, you can filter by volumes (if defined) or by creation date of the recovery point. You can also conduct a search for a specific recovery point.
  4. Click Next.
  5. On the Destination page, select Recover to any target machine using a boot CD.
    • If you have not yet loaded a boot CD on the machine you want to restore, click Next, and then continue to Step 6.
    • If you already loaded a boot CD onto the BMR target machine, select I already have a boot CD running on the target machine, click Next, and then go to Step 16.
  6. On the Boot CD page, in the Output path text box, enter the path where the boot CD ISO image should be stored.
    Note: If the shared drive on which you want to store the image is has insufficient disk space, you can create a disk as needed in the path; for example, F:\filename.iso.
    Note: The file extension must be .iso. When specifying the path, use only alphanumeric characters, the hyphen, the backslash (only as a path delimiter), and the period (only to separate host names and domains). The letters a to z are case-insensitive. Do not use spaces. No other symbols or punctuation characters are permitted.
  7. Optionally, to set up network parameters for the target machine, or to add UltraVNC capabilities, select Show advanced options, and then complete the following steps:
    • To establish a network connection with the BMR target, select Use the following IP address, and then enter the information described in the following table.
      Table 1. Network connection options
      Option Description
      IP address The IP address for the restored machine.
      Subnet mask The subnet mask for the restored machine.
      Default gateway Specify the default gateway for the restored machine.
      DNS server Specify the domain name server for the restored machine.
    • If you have an UltraVNC account and would like to use it to complete the BMR, select Add UltraVNC, and then enter the information described in the following table.
      Table 2. UltraVNC connection credentials
      Option Description
      Password The password for your UltraVNC account.
      Port The port you want to use to connect to the BMR target. The default port is 5900.
  8. Click Next.

    • To establish a network connection for the restored machine, select Use the following IP address as described in the following table.
    • To define UltraVNC information, select Add UltraVNC as described in the following table.

      Use this option if you require remote access to the recovery console. You cannot log on using Microsoft Terminal Services while using the boot CD.

      Table 3. UltraVNC connection
      Option Description
      Password Specify a password for this UltraVNC connection.
      Port Specify a port for this UltraVNC connection.

      The default port is 5900.

  9. When you are satisfied with your selections on the Boot CD page, click Next.
  10. Optionally, on the Driver Injection page, if you plan to restore to dissimilar hardware, inject the appropriate storage controller and other drivers for your target system by completing the following steps:
    1. Download the drivers from the server manufacturer’s Web site and unpack them.
    2. Compress each driver into a .zip file using an appropriate compression utility (for example, WinZip).
    3. On the Driver Injection page of the Restore Machine Wizard, click Add an Archive of Drivers.
    4. Navigate through the filing system to locate the compressed driver file, select the file, and then click Open.
    5. Repeat Step c and Step d, as appropriate, until you inject all necessary drivers.

      For more information about injecting drivers, see Understanding driver injection in a boot CD.

    Note: Not all versions of Windows are compatible with automatic driver injection. If your operating system is not compatible, manually save drivers to C:\Program Files\AppRecovery\Core\BootCdKit\Drivers\.
    Rapid Recovery creates the boot CD ISO image.
  11. Click Next.
  12. Start the BMR target machine, and then complete one of the following options:
    • If you can start the target machine from the boot CD ISO image, do so now.
    • If you cannot start the target machine, copy the ISO image to physical media (a CD or DVD), load the disc in the target machine, configure the machine to load from the boot CD, and restart from the boot CD.
      Note: You may need to change the BIOS settings of the target machine to ensure that the volume that loads first is the boot CD.

      The target machine, when started from the boot CD, displays the Universal Recovery Console (URC) interface. This environment is used to restore the system drive or selected volumes directly from the Rapid Recovery Core. Note the IP address and authentication key credentials in the URC, which refresh each time you start from the boot CD.

  13. On the Connection page of the Restore Machine Wizard on the Core Console, enter authentication information from the URC instance of the machine you want to restore as follows:
    Table 4. Authentication options
    Option Description
    IP Address The IP address provided in the URC on the target machine.
    Authentication Key The authentication key provided in the URC on the target machine.
  14. Click Next.
  15. On the Disk Mapping page, if you want to map volumes manually, proceed to Step 10. If you want to map volumes automatically, complete the following steps:
    1. From the Volume mapping drop-down menu, select Automatic.
    2. From the list of volumes, ensure that the volumes you want to restore are selected. All volumes are selected by default.

      If you do not want to restore a listed volume, clear the option.

      Note: At least one volume must be selected to perform the restore.
    3. On the right side, select the destination disk for the restore.
    4. Click Next.
    5. In the Disk Mapping Preview page, review the parameters of the restore actions you selected.
    6. Go to Step 18.
  16. To map volumes manually, on the Disk Mapping page, complete the following steps:
    1. From the Volume mapping drop-down menu, select Manual.
    2. In the Destination column, select a destination volume you want to restore. Optionally, if you do not wish to restore a listed volume, clear the option.
      Note: At least one volume must be selected to perform the restore.
  17. Click Finish.
    CAUTION:
    All existing partitions and data on the target drive will be permanently removed and replaced with the contents of the selected recovery point, including the operating system and all data.
  18. If the volumes you want to restore contain SQL or Microsoft Exchange databases, and if you are performing a Live Restore, then on the Dismount Databases page, you are prompted to dismount them. Optionally, if you want to remount these databases after the restore is complete, select Automatically remount all databases after the recovery point is restored.
  19. Click Restore.
  20. In the status message, click OK to confirm that the restore process has started.
    The restore begins. You can monitor the progress on the Events page. For more information, see Viewing events using tasks, alerts, and journal.

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