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Rapid Recovery 6.0.2 - User Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Understanding the Rapid Recovery Core Console Working with repositories Managing Rapid Recovery Core settings Using custom groups Working with encryption keys Protecting machines using the Rapid Recovery Core Working with Microsoft Exchange and SQL Servers Protecting server clusters Exporting protected data to virtual machines Managing protected machines Understanding replication Managing events Generating and viewing reports Restoring data Understanding bare metal restore for Windows machines Retention and archiving Managing cloud accounts Working with Linux machines Understanding the Local Mount Utility Central Management Console Understanding the Rapid Recovery Command Line Management utility Understanding the Rapid Recovery PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Extending Rapid Recovery jobs using scripting Rapid Recovery APIs Glossary

Viewing events for a protected machine

On the Events page, you can view the jobs that occurred or are in progress for the protected machine you selected. Buttons at the top of the page let you navigate to lists of jobs in each of the three categories of activities:

  • Tasks. A job that the Rapid Recovery must perform to operate successfully.
  • Alerts. A notification related to a task or event that includes errors and warning.
  • Journal. A composite of all protected machine tasks and alerts.

The following table includes descriptions of each element on the Events page.

Table 1. Events page elements
UI Element Description
Search keyword Lets you search for a specific item within each category. Available for tasks only.
From To narrow your results, you can enter a date at which to begin searching. Available for tasks only.
To To narrow your results, you can enter a date at which to stop searching. Available for tasks only.
Status icons Each icon represents a different job status. For alerts and tasks, clicking one of the icons lets you filter the list by that status, essentially generating a report. Clicking the icon a second time removes the filter for that status. You can filter by more than one status. Statuses include:
  • Active. A job that is in progress.
  • Queued. A job that is waiting for another job to complete before it can initiate.
  • Waiting. A job waiting for your approval or completion, such as a seed drive. (For more information about seed drives, see Understanding replication.)
  • Complete. A job that completed successfully.
  • Failed. A job that failed and did not complete.
Service icon This button adds services jobs to the list of jobs. When you click this icon, a smaller service icon appears on each status icon, which lets you filter by service jobs that have those statuses (if any exist). Examples of services jobs include deleting index files or removing a machine from protection.
Export type drop-down list The drop-down list includes the formats to which you can export the event report. Available for tasks only. It includes the following formats:
  • PDF
  • HTML
  • CSV
  • XLS
  • XLSX
[Export](Export icon) Converts the event report to the format you selected. Available for tasks only.
Page selection Event reports can include several jobs across multiple pages. The numbers and arrows at the bottom of the Events page let you navigate the additional pages of the report.

The Events page displays all events in a table. The following table lists the information shown for each item.

Events tab table information

Table 2. Detailed information for the Event summary table
UI Element Description
Status Shows the status for the task, alert, or journal item. Available for alerts or journal items, click the header to filter the results by status.
Name Name is available for tasks only. This text field lists the task type that completed for this protected machine. Examples include transfer of volumes, maintaining repository, rolling up, performing mountability checks, performing checksum checks, and so on.
Start Time Available for tasks, alerts, and journal items. Shows the date and time when the job or task began.
End Time Available for tasks only. Shows the date and time when the task completed.
[Job Details] Job Details Available for tasks only. Opens the Monitor Active Task dialog box, so you can view details of the specific job or task. These details include an ID for the job, rate at which the core transferred data (if relevant), elapsed time for the job to complete, total work in amount of gigabytes, and any child tasks associated with the job.
Message Available for alerts and journal items. This text field provides a descriptive message of the alert or journal item.

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Viewing reports for a protected machine

The Reports drop-down menu lets you generate reports on demand for the selected protected machine. The reports you can generate are described in the following table.

Table 1. On-demand reports for a protected machine
UI Element Description


Job report
Provides a report on the status of successful jobs and failed jobs for the selected machine. Failed jobs can be further viewed in a Failure report.

For more information on this report type, see Understanding the Job report.


Failure report
Provides information on failed and canceled Core jobs for the specified machine.

For more information on this report type, see Understanding the Failure report.

For more information about generating these reports, see Generating a Core report on demand.

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Viewing the More menu for a protected machine

The More menu offers additional options to help manage the selected a protected machine. To access these tools, click the More drop-down menu and select from one of the options described in the following table.

Table 1. Tools accessible from the More option for a protected machine
UI Element Description

[System information]

System Information
Shows information about the protected machine, system information, volumes, processors, network adapters, and IP addresses for this machine.

For more information, see Viewing system information for a protected machine.


From the Local Mounts pane, you can view or dismount volumes mounted locally. From the Remote Mounts pane, you can view or dismount volumes mounted using the Local Mount Utility.

For information on dismounting volumes, see Dismounting recovery points.

For information on mounting a recovery point locally, see Mounting a recovery point or Mounting a recovery point volume on a Linux machine, respectively.

[Retention Policy]

Retention Policy
Lets you specify a retention policy for the selected machine. You can choose to use the Core's default policy, or you can differentiate the retention policy for this machine only. For more information, see Customizing retention policy settings for a protected machine.


Lets you specify a custom notification group for events pertaining to the selected machine. This does not change the notifications already set on the Core. For more information, see Configuring notification groups.

[Agent log]

Agent Log
Lets you download and view the log file for a machine protected using the Rapid Recovery Agent software. For more information, see Downloading and viewing the log file for a protected machine.

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Viewing replicated machines from the navigation menu

If your Core replicates machines from another Rapid Recovery Core, the display name of the source Core appears as a collapsible menu in the left navigation of the Core Console. As with all menu labels in the navigation area, this replicated machines menu name appears in all upper-case letters, below the Protected Machines menu. By default, the replicated machines menu is fully expanded, and lists all machines originating from that source Core that are replicated on your target Core.

You can collapse or expand the view of replicated machines from that source Core by clicking the arrow on the left side of this menu.

Each replicated machines menu includes a drop-down menu on the right side, which includes functions you can perform simultaneously on all of the replicated machines originating from that Core. Click the arrow to the right of replicated machines menu to see a drop-down list of functions you can perform. These actions include the following:

  • Pause replication (if replication is currently active). For more information, see Pausing and resuming replication.
  • Resume replication (if replication has been paused). For more information, see Pausing and resuming replication.
  • Force replication. For more information, see Forcing replication.
  • Remove replication. Removes the replication relationship between the source core and your target core. Optionally, you can delete the recovery points stored in this Core. For more information, see Removing replication.

Clicking directly on name of the source Core in the navigation menu causes the Machines replicated from [Source Core Name] page to appear in the main content area. For more information on what you can accomplish on that page, see Viewing incoming and outgoing replication.

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