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Rapid Recovery 6.0.2 - User Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Understanding the Rapid Recovery Core Console Working with repositories Managing Rapid Recovery Core settings Using custom groups Working with encryption keys Protecting machines using the Rapid Recovery Core Working with Microsoft Exchange and SQL Servers Protecting server clusters Exporting protected data to virtual machines Managing protected machines Understanding replication Managing events Generating and viewing reports Restoring data Understanding bare metal restore for Windows machines Retention and archiving Managing cloud accounts Working with Linux machines Understanding the Local Mount Utility Central Management Console Understanding the Rapid Recovery Command Line Management utility Understanding the Rapid Recovery PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Extending Rapid Recovery jobs using scripting Rapid Recovery APIs Glossary

Viewing tasks

A task is a job that the Rapid Recovery Core must perform, such as transferring data in a regularly scheduled backup, or performing a restore from a recovery point.

As a task is running, it is listed in the Running tasks drop-down menu at the top of the Core Console. Clicking a running task opens the Monitor Active Task dialog box.

You can also view all tasks for the Rapid Recovery Core, or all tasks associated with a specific machine.

  1. To view all tasks for the Rapid Recovery Core, from the icon bar, click [Events] (Events).

    If you want to view tasks for a specific protected machine, then navigate to the Summary page of the specified machine, and then click the Events menu.

  2. To view only tasks, at the top left-hand side of the page, click Tasks. This is the default view.

    The list of events is filtered to display only tasks for the Core or for the machine you selected.

  3. Optionally, to filter the list of tasks by keyword, start date, end date, or any combination, do the following:
    1. To filter by keyword, enter the keyword in the Search keyword text box.
      For example, you can filter by key words such as "rolling up," "archive," or "transfer."
    2. To filter by start date and time, enter the starting date and time using one of the following options:
      • In the From text box, type the date and time in format MM/DD/YYYY HH:MM AM/PM. For example, to search from the first day of January in 2016 at 8:00 AM, enter 1/1/2016 8:00 AM.
      • To select the current date and time, click the [Calendar]Calendar widget in the From text box and then click the current date. The current time will automatically appear.
      • Click the [Calendar]Calendar widget, select the date, then click the [Clock]Clock widget and select the desired time using the controls. Click away from the calendar to accept the selected changes.
    3. To further refine the list of tasks that appears, you can also define an end date and time in the same format.

      The list of tasks is immediately filtered based on the criteria you selected.

  4. Optionally, you can filter the tasks appearing in the list as follows:
    Option Description
    [Active] To see only active tasks, click the Active tasks icon.
    [Queued] To see only tasks that are in the queue to be performed, click the Queued tasks icon.
    [Waiting tasks] To see only tasks that are waiting to be performed, click the Waiting tasks icon.
    [Completed tasks] To see only tasks that have been completed, click the Completed tasks icon.


    To see only tasks that have failed, click the Failed tasks icon.
  5. To export the list of tasks, select a format from the list and then click [Export]Export. In the resulting dialog box, confirm the export and then click OK.

    You can export using the following formats:

    Table 1. Export formats
    Format Description
    PDF Portable Document Format (default export format)
    HTML Web page format
    CSV Comma-separated values
    XLS Microsoft Excel® 1997 - 2003 Workbook
    XLSX Excel Workbook
    The file of the type you selected is downloaded to the default location on the Core server.
  6. Click the [Job details]Job Details icon for any task to launch a new window with task details, which include:
    • Status
    • Total work (size or percentage completed)
    • Start date and time
    • End date and time
    • Rate
    • Elapsed time
    • Phase (for child tasks)

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Viewing alerts

An alert is a notification related to a task or event. Alerts types include errors, warnings, or information.

You can view a journal of important alerts for the Rapid Recovery Core, or important alerts associated with a specific machine.

  1. To view alerts for the Rapid Recovery Core, from the icon bar, click [Events] (Events), and then click Alerts.

    If you want to view alerts for a specific protected machine, navigate to the Summary page of the specified machine, click the Events menu, and then click Alerts.

    The list of events is filtered to display only important alerts for the Core or for the machine you selected.
  2. Optionally, to filter the list of important alerts by start date, end date, alert message description, or any combination, do the following:
    1. To filter by start date and time, enter the starting date and time using one of the following options:
      • In the From text box, type the date and time in format MM/DD/YYYY HH:MM AM/PM. For example, to search from the first day of January in 2016 at 8:00 AM, enter 1/1/2016 8:00 AM.
      • To select the current data and time, click the [Calendar]Calendar widget in the From text box and then click the current date. The current time will automatically appear.
      • Click the [Calendar]Calendar widget, select the date, then click the [Clock]Clock widget and select the desired time using the controls. Click away from the calendar to accept the selected changes.
    2. To filter by alert message description, enter the description in the Search message text box.
      For example, to see alerts only related to agents, enter "agent;' to see alerts related to transfers, enter "transfer;" and so on.
    3. To further refine the list of alerts that appears, you can also define an end date and time in the same format.

      The list of alerts is immediately filtered based on the criteria you selected.

  3. Optionally, if you want to remove all alerts, click Dismiss All.

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Viewing all events

You can view all events for the Rapid Recovery Core, or all events associated with a specific machine.

  1. To view a journal of all events for the Rapid Recovery Core, from the icon bar, click [Events] (Events), and then click Journal.To view all events for the Rapid Recovery Core, navigate to the Rapid Recovery Core Home page and then click [Events] (Events).

    If you want to view a journal of all events for a specific protected machine, then navigate to the Summary page of the specified machine, click the Events menu, and then click Journal.

  2. Optionally, to filter the list of all events by start date, end date, alert message description, or any combination, do the following:
    1. To filter by start date and time, enter the starting date and time using one of the following options:
      • In the From text box, type the date and time in format MM/DD/YYYY HH:MM AM/PM. For example, to search from the first day of January in 2016 at 8:00 AM, enter 1/1/2016 8:00 AM.
      • To select the current data and time, click the [Calendar]Calendar widget in the From text box and then click the current date. The current time will automatically appear.
      • Click the [Calendar]Calendar widget, select the date, then click the [Clock]Clock widget and select the desired time using the controls. Click away from the calendar to accept the selected changes.
    2. To filter by alert message description, enter the description in the Search message text box.
      For example, to see alerts only related to agents, enter "agent;' to see alerts related to transfers, enter "transfer;" and so on.
    3. To further refine the list of events that appears, you can also define an end date and time in the same format.

      The list of events is immediately filtered based on the criteria you selected.


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Understanding email notifications

You can set up Rapid Recovery Core to notify you of specific events by sending an email message to an email address that you specify. The events which trigger alerts are defined in the notification group, as are the other notification methods.

Note: Notification groups must be established regardless of whether you use email as a notification method. For more information, see Configuring notification groups.

If you choose email as one of the notification options, you must also configure an email SMTP server. The Rapid Recovery Core uses the server you define to send alerts based on the parameters in the notification group.

Additionally, you must also define an email notification template. The Core uses this template to define the email subject line for each alert, and the content in the email message body. The template has default settings; you can use the default as-is, or you can test and make modifications to serve your needs.

This section includes the following topics:


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