Quest has been named as an ASP "Ten Best Web Support Sites" award winner. Learn more.

Rapid Recovery 6.0.2 - User Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Understanding the Rapid Recovery Core Console Working with repositories Managing Rapid Recovery Core settings Using custom groups Working with encryption keys Protecting machines using the Rapid Recovery Core Working with Microsoft Exchange and SQL Servers Protecting server clusters Exporting protected data to virtual machines Managing protected machines Understanding replication Managing events Generating and viewing reports Restoring data Understanding bare metal restore for Windows machines Retention and archiving Managing cloud accounts Working with Linux machines Understanding the Local Mount Utility Central Management Console Understanding the Rapid Recovery Command Line Management utility Understanding the Rapid Recovery PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Extending Rapid Recovery jobs using scripting Rapid Recovery APIs Glossary

Downloading and viewing the log file for a protected machine

If you encounter any errors or issues with a protected machine, you can download the machine logs to view them or to share them with your Dell Support representative.

  1. In the left navigation area of the Core Console, under the Protected Machines menu, click the arrow to expand the context-sensitive menu for the relevant protected machine. Scroll down to More, expand that menu, and then select [Agent Log] Agent Log.
    The Download Agent Log page appears.
  2. On the Download Agent Log page, click [Download] Click here to begin the download.
  3. In the Opening AgentAppRecovery.log dialog box, do one of the following:
    • To open the log file, select Open with, then select an application (such as Notepad) for viewing the text-based log file, and finally click OK.

      The AgentAppRecovery.log file opens in the selected application.

    • To save the file locally, select Save File and then click OK.

      The AgentAppRecovery.log file saves to your Downloads folder. It can be opened using any text editor.


Was this topic helpful?

[Select Rating]



Viewing machine logs

If you encounter any errors or issues with the machine, it may be useful to view the logs.

  1. From the Rapid Recovery Core Console, in the left navigation area under Protected Machines, click the arrow for the relevant machine, select More, and then click Agent Log.
  2. On the Download Agent Log page, click Click here to begin the download.
  3. In the Opening AgentAppRecovery.log dialog box, select Open with, and then use the drop-down list to select a program with which you want to open the file; for example, Notepad (default).
  4. Click OK.
  5. The file opens in the program you selected.

Was this topic helpful?

[Select Rating]



Viewing machine status and other details

Complete the step in this procedure to view the status as well as other details for a machine.

In the Rapid Recovery Core Console, navigate to the protected machine you want to view.

The information about the machine displays on the Summary tab. The details that display include:

  • Host name
  • Last Snapshot taken
  • Next Snapshot scheduled
  • Encryption status
  • Version number

    If Exchange Server is installed on the machine, detailed information about the server also displays and includes:

  • Last successful Mountability check performed
  • Last successful Checksum check performed
  • Last Log Truncation performed

    Details information about the volumes contained on this machine also displays and includes:

  • Name
  • File System type
  • Space Usage
  • Schedule
  • Current Schedule
  • Next Snapshot
  • Total size

    If SQL Server is installed on the machine, detailed information about the server also displays and includes:

  • Online Status
  • Name
  • Install Path
  • Version

    If Exchange Server is installed on the machine, detailed information about the server and mail stores also displays and includes:

  • Version
  • Install Path
  • Data Path
  • Database Name
  • Exchange Databases Path
  • Log File Path
  • Log Prefix
  • System Path
  • MailStore Type

Was this topic helpful?

[Select Rating]



Managing machines

This section describes a variety of tasks you can perform in managing your machines. Topics include:


Was this topic helpful?

[Select Rating]



Related Documents