Quest has been named as an ASP "Ten Best Web Support Sites" award winner. Learn more.

Rapid Recovery 6.0.2 - User Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Understanding the Rapid Recovery Core Console Working with repositories Managing Rapid Recovery Core settings Using custom groups Working with encryption keys Protecting machines using the Rapid Recovery Core Working with Microsoft Exchange and SQL Servers Protecting server clusters Exporting protected data to virtual machines Managing protected machines Understanding replication Managing events Generating and viewing reports Restoring data Understanding bare metal restore for Windows machines Retention and archiving Managing cloud accounts Working with Linux machines Understanding the Local Mount Utility Central Management Console Understanding the Rapid Recovery Command Line Management utility Understanding the Rapid Recovery PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Extending Rapid Recovery jobs using scripting Rapid Recovery APIs Glossary

Updating or changing a license

After you upgrade or purchase a long-term Rapid Recovery license, you receive by email either a license file or a license key.

Complete the steps in this procedure to upgrade your trial license or change your existing license, and associate it with the Rapid Recovery Core Console.

Note: Users of Dell backup appliances can also add licenses to the Core if necessary. For more information, see Adding a license.

For information about obtaining a license key, or for details about using the license portal to download software, register appliances, manage license subscriptions and license groups, and generate license portal reports, see the Dell Data Protection | Rapid Recovery License Portal User Guide.

If you just installed a new Core, and are being asked to choose a license file or key, skip to Step 5.

  1. Navigate to the Rapid Recovery Core Console.
  2. On the icon bar, click [Settings] (Settings).
  3. Scroll down on the right side of the Settings page until you can see the Licensing heading.
    The Core settings for licensing appear.
  4. To update or change the existing license associated with your Core, at the top of the License Details core settings area, click [Change License Key]Change License.
    The Change License dialog box appears.
  5. To enter a license key or upload a license file, do one of the following:
    1. If you want to manually enter the license key, in the Change License dialog box, type the key carefully, and then click Continue.
      The dialog box closes, and the license file you selected is authenticated, and that license is associated with your Core.
    2. If you want to upload a license file, in the Change License dialog box, click Choose File.

      In the File Upload dialog box, navigate through the file system and locate the new license file you want to use. For example, locate Software-YourCompany.lic.

    3. Click the license file, and then click Open.

      The File Upload dialog box closes. The selected license file appears in the Change License dialog box.

    4. In the Change License dialog box, click Continue.
      The dialog box closes, and the license file you selected is authenticated, and that license is associated with your Core.
  6. Scroll down on the right side of the Settings page until you can see the License Server heading.

    The Licensing core settings appear.

  7. In the License Server area, click Contact Now.

    Once the license is applied to the license server, any associated protected machines automatically update with the new license.


Was this topic helpful?

[Select Rating]



Adding a license

Dell backup appliance owners can add one or more licenses to the Rapid Recovery Core Console.

Once you have upgraded or purchased your Rapid Recovery license, you receive by email either a license file or a license key.

You can also update or change an existing license on the Core Console. For more information, see Updating or changing a license.

Note: Only Dell backup appliance users see the Add Appliance button.
Note: For information about obtaining a license key, see the Dell Data Protection | Rapid Recovery License Portal User Guide.
  1. Navigate to the Rapid Recovery Core Console.
  2. On the icon bar, click [Settings] (Settings).
  3. Scroll down on the right side of the Settings page until you can see the Licensing heading.
    The Core settings for licensing appear.
  4. To add a license and associate it with your Core, at the top of the License Details core settings area, click Add License. In the Add License dialog box, do one of the following:
    1. If you want to manually enter the license key, in the Change License dialog box, type the key carefully, and then click Continue.
      The dialog box closes, and the license file you selected is authenticated, and that license is associated with your Core.
    2. If you want to upload a license file, in the Change License dialog box, click Choose File.

      In the File Upload dialog box, navigate through the file system and locate the new license file you want to use. For example, locate Software-YourCompany.lic.

    3. Click the license file, and then click Open.

      The File Upload dialog box closes. The selected license file appears in the Change License dialog box.

    4. In the Change License dialog box, click Continue.
      The dialog box closes, and the license file you selected is authenticated, and that license is associated with your Core.
  5. Scroll down on the right side of the Settings page until you can see the License Server heading.

    The Licensing core settings appear.

  6. In the License Server area, click Contact Now.

    Once the license is applied to the license server, any associated protected machines automatically update with the new license.


Was this topic helpful?

[Select Rating]



Contacting the Dell Data Protection | Rapid Recovery License Portal server

The Rapid Recovery Core Console frequently contacts the portal server to remain current with any changes made in the Dell Data Protection | Rapid Recovery License Portal.

For non-trial licenses, the Rapid Recovery Core contacts the license portal once every hour. If the Core cannot reach the license portal after a 10-day grace period, the Core stops taking snapshots.

Typically, communication with the license portal server occurs automatically at designated intervals; however, you can initiate communication on-demand.

Complete the steps in this procedure to contact the license portal server.

  1. Navigate to the Rapid Recovery Core Console.
  2. On the icon bar, click Settings, and then scroll down on the right side of the Settings page until you can see the License Server heading.
  3. From the License Server area, click Contact Now.

Was this topic helpful?

[Select Rating]



Understanding SNMP settings

Simple Network Management Protocol (SNMP) is a protocol for managing devices on an IP network. SNMP is used primarily to monitor devices on a network for conditions that require attention. This protocol uses software components (agents) to report information to administrative computers (managers). An SNMP agent handles the manager's requests to get or set certain parameters. The SNMP agent can send traps (notifications about specific events) to the manager.

Data objects that the SNMP agents manage are organized into a Management Information Base (MIB) file that contains Object Identifiers (OIDs). Each OID identifies a variable that can be read or set using SNMP.

Rapid Recovery includes support for SNMP version 1.0.

You can configure the Rapid Recovery Core as an SNMP agent. The Core then can report information such as alerts, repository status, and protected machines. An SNMP host can read this information using a standalone application called an SNMP browser. You can install the SNMP browser on any machine accessible over the network to the Rapid Recovery Core.

To ensure the Core SNMP event notifications can be received by the SNMP browser, verify that the notification options for a notification group are properly configured to notify by SNMP trap.

Note: You can use the default group, or create a custom notification group. The process is identical.

Open the notification group, select the Notification Options tab, and ensure the Notify by SNMP trap option is enabled. The notification group specifies trap number 1 by default. If necessary, you can change the trap number to ensure that it matches the setting that the SNMP browser expects.

For more information and specific details about configuring notification options, see Configuring notification groups.

Alternatively, you can download a MIB file from the Rapid Recovery Core. This file is readable using an SNMP browser in a more user-friendly fashion than data it receives directly from the Core.

This section includes the following topics:


Was this topic helpful?

[Select Rating]



Related Documents