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Rapid Recovery 6.0.2 - User Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Understanding the Rapid Recovery Core Console Working with repositories Managing Rapid Recovery Core settings Using custom groups Working with encryption keys Protecting machines using the Rapid Recovery Core Working with Microsoft Exchange and SQL Servers Protecting server clusters Exporting protected data to virtual machines Managing protected machines Understanding replication Managing events Generating and viewing reports Restoring data Understanding bare metal restore for Windows machines Retention and archiving Managing cloud accounts Working with Linux machines Understanding the Local Mount Utility Central Management Console Understanding the Rapid Recovery Command Line Management utility Understanding the Rapid Recovery PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Extending Rapid Recovery jobs using scripting Rapid Recovery APIs Glossary

Core job settings

When you select [Settings] (Settings) from the icon bar, you can access settings for some Core jobs. The Jobs area on the Core settings page lets you determine two settings for each job type listed:

  1. The maximum number of jobs of this type for the Core to attempt at one time. This must be set to a value between 1 to 50.
  2. The number of times a job should be attempted if a network or other communication error prevents the job from succeeding the first time. This must be set to a value between 0 to 10.

Several jobs are automatically included in Core settings. These jobs include a value of "Default" in the Settings column (as shown in the topic Understanding Core jobs).

You can add some other jobs to settings if you want to configure those settings to control the maximum number of jobs or retries for those functions. These jobs include a value of "Add" in the Settings column. For information on how to add these jobs to the Settings table, see Adding Core jobs to settings.

Core jobs not available in Settings do not provide the ability to set these two parameters.

For jobs that are listed in settings, you can edit existing settings. This lets you customize the two parameters, delete a job type from the job settings list, or restore default settings. For detailed information, see the topic Editing Core job settings.


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Adding Core jobs to settings

Core job settings let you define, for each job type, the maximum number of jobs for the Core to attempt at one time, and how many times that job should be retried if the first attempt failed.

Each Core job type has default values for these two parameters, as described in the topic Core job settings. This list also indicates which of the job types are included in the Core settings by default.

Adding a Core job to settings lets you change these parameters for the job type you added.

Complete the steps in the following procedure to add a job to Core settings.

  1. Navigate to the Rapid Recovery Core Console.
  2. On the icon bar, click [Settings] (Settings), and then do one of the following:
    • From the list of Core settings on the left side of the Settings page, click Jobs.
    • Scroll down on the right side of the Settings page until you can see the Jobs heading.

      The Jobs core settings appear.

  3. On the Core Settings page, under Jobs, click [Add]Add.

    The Job Settings dialog box appears.

  4. In the Job Settings dialog box, from the Jobs field, select the name of a job you want to add to the Core settings.

    These jobs are described in the topic Core job settings.

  5. To set the maximum number of jobs for the Core to attempt at one time, in the Maximum concurrent jobs text box, enter a new value between 1 to 50.
  6. To set the number of attempts the Core should make before abandoning the job, in the Try count text box, enter a new value between 0 and 10.
  7. Click Save.

    The Job Settings dialog box closes, and your new job settings are applied.


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Editing Core job settings

Core job settings let you define, for each job type, the maximum number of jobs for the Core to attempt at one time, and how many times that job should be retried if the first attempt failed.

Each Core job type has default values for these two parameters, as described in the topic Understanding Core jobs. This list also indicates which of the job types are included in the Core settings by default. When you edit Core job settings, you can accomplish the following:

  • You can customize the settings for each Core job type.
  • You can delete a job type from the list of Core settings. This feature is not available if the job type is included in settings by default.
    Note: Deleting a job from Core settings simply removes the job type from this list. To edit Core settings for that job type again in the future, you can add it to the list as described in the topic Adding Core jobs to settings.
  • You can restore the settings for any job type to the default settings.
    Note: Although you can only use this feature for the job types included in Core settings by default, you can set other job types to defaults by removing them from the list and adding them again.

Complete the steps in the following procedure to edit the settings of a job.

  1. Navigate to the Rapid Recovery Core Console.
  2. On the icon bar, click [Settings] (Settings), and then do one of the following:
    • From the list of Core settings on the left side of the Settings page, click Jobs.
    • Scroll down on the right side of the Settings page until you can see the Jobs heading.

      The Jobs core settings appear.

  3. From the Job grid, select a job you want to remove from the list. From the drop-down [Settings] menu for that job, select Delete.
    The job is removed from the list.
  4. From the Job grid, select a job from the list for which you want to reset settings. From the drop-down [Settings] menu for that job, select Reset to defaults.
    The job settings for this job are reset to default settings.
  5. From the Job grid, select a job you want to change. From the drop-down [Settings] menu for that job, select Edit.
  6. The Job Settings: [JobName] dialog box opens.
  7. To change the maximum number of jobs for the Core to attempt at one time, in the Maximum concurrent jobs text box, enter a new value between 1 to 50.
  8. To change the setting for the number of additional attempts the Core should make before abandoning the job, in the Try count text box, enter a new value between 0 and 10.
  9. Click Save.

    The Job Settings dialog box closes, and your new job settings are applied.


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Managing licenses

Many Rapid Recovery Core users start with a trial license, which has limited capabilities. A trial license is valid for 14 days, and can be extended one time by the group administrator to a 28-day license. Once the trial period expires, the Rapid Recovery Core stops taking snapshots until you obtain and register a valid non-trial license.

Note: For information about entering license key or file information (for example, to update or change a trial license to a valid long-term license), see Updating or changing a license.

Licenses are validated using license files or license keys.

License files are text files that end with the .lic file extension. Examples of license files include the following:

  • License files can appear as nine characters in length, consisting of three groups of Arabic numbers, each separated by a hyphen; for example, 123-456-789.lic.
  • Software-based licenses can appear in the format Software-<Group name>.lic, with the group named after the customer name or account; for example, Software-YourCompany.lic.
  • Dell appliance licenses can appear in the format <Appliance Series>-<Group name>.lic, with the group named after customer name account; for example, DL4X00 Series-YourCompany.lic.

License keys are 30 characters in length, consisting of six groups of English alphanumeric characters, each separated by a hyphen. For example, a sample license key format is ABC12-DEF3G-H45IJ-6K78L-9MN10-OPQ11.

Rapid Recovery lets you manage licenses or contact the license server directly from the Core Console by selecting [Settings] (Settings) from the icon bar and clicking Licensing.

The Licensing settings include the following information:

License Details:

  • [Change] Change License. Lets you change an existing license associated with the Core by uploading a license file or entering a license key.
  • [Add] Add License. This option is available only for Dell backup appliances and lets you upload a license file or entering a license key.
  • [Group] License Portal Group. This option opens the license portal for group management.
  • License type. Types of licenses include Trial, Subscription, or Enterprise. For more information, see the topic About Dell Data Protection | Rapid Recovery License Portal Software License Types in the Dell Data Protection | Rapid Recovery License Portal User Guide.
  • License status. Indicates the status of the license. An active status ensures snapshots can continue as scheduled. If the license is blocked, or expired, or if the Core has not been able to communicate with the Dell Data Protection | Rapid Recovery License Portal past the grace period, snapshots are paused until the license status is corrected.

License Constraints:

  • Maximum snapshots per day. Indicates the number of backups that are limited by the specific license.

License Pool:

  • Pool size. The license pool is the number of non-trial licenses available to allocate across groups and subgroups in the Dell Data Protection | Rapid Recovery License Portal. The size of the pool determines how many licenses can be allocated. For more information, see the topic "Understanding License Pools" in the Dell Data Protection | Rapid Recovery License Portal User Guide.
  • Protected by this Core. Indicates the number of machines from the license pool that are protected by this core.
  • Total protected in group. Indicates the total number of machines protected within the same license group as this Core.

License Server. These settings apply to standard (phone home) licenses. These settings are not applicable for appliances and other non-phone-home licenses:

  • License server address. Displays an active URL for the license server associated with this Core.
  • Last response from the licensing server. Indicates whether the last attempted communication with the license server portal was successful.
  • Last contact with licensing server. Displays the date and time of the last successful contact with the licensing server.
  • Next attempt to contact the licensing server. Indicates the next scheduled date and time to attempt communication with the licensing server.
  • Contact Now. This button contacts the license server on demand. Use this option after making changes to your license configuration, to register changes immediately rather than waiting for the next scheduled attempt.

For more information on licenses, see the Dell Data Protection | Rapid Recovery License Portal User Guide.

For more information on adding or changing a license key or file, see Updating or changing a license.

For more information on contacting the license portal server, see Contacting the Dell Data Protection | Rapid Recovery License Portal server

You can also view licensing information for a single protected machine. For more information, see Viewing license information on a machine.


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