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Rapid Recovery 6.0.2 - Installation and Upgrade Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Rapid Recovery system requirements Installing Rapid Recovery
Understanding Rapid Recovery components Installing the Rapid Recovery Core Installing the Rapid Recovery Agent software Installing the Rapid Recovery Central Management Console Automatically installing updates Uninstalling the Rapid Recovery Core Uninstalling the Rapid Recovery Agent software Uninstalling the AppAssure Agent software from a Linux machine Uninstalling the Rapid Recovery Central Management Console
Upgrading to Rapid Recovery

Rapid Recovery Core installation requirements

Install the Rapid Recovery Core on a dedicated Windows 64-bit server. Servers should not have any other applications, roles, or features installed that are not related to Rapid Recovery. As an example, do not use the Core machine to also serve as a hypervisor host (unless the server is an appropriately sized Dell DL series backup and recovery appliance).

As another example, do not use the Core server as a high-traffic web server. If possible, do not install and run Microsoft Exchange server, SQL Server®, or Microsoft SharePoint® on the Core machine. If SQL Server is required on the Core machine – for example, if you are using Dell Data Protection | DocRetriever for SharePoint – make sure you allocate more resources, in addition to those needed for efficient Core operations.

Depending on your license and your environment requirements, you may need to install multiple Cores, each on a dedicated server. Optionally, for remote management of multiple Cores, you can install the Rapid Recovery Central Management Console on a 64-bit Windows computer.

For each machine you want to protect in a Rapid Recovery Core, install the Rapid Recovery Agent software version appropriate to that machine's operating system. Optionally, you can protect virtual machines on a VMware ESXi host without installing the Rapid Recovery Agent. This agentless protection has some limitations. For more information, see Rapid Snap for Virtual agentless protection.

Before installing Rapid Recovery release 6.0.2, ensure that your system meets the following minimum hardware and software requirements. For additional guidance for sizing your hardware, software, memory, storage, and network requirements, see Dell Data Protection | Rapid Recovery knowledge base article 185962, “Sizing Rapid Recovery Deployments.”

CAUTION:
Dell does not support running the Rapid Recovery Core on Windows Core operating systems, which offer limited server roles. This includes all editions of Windows Server 2008 Core, Windows Server 2008 R2 Core, Windows Server 2012 Core, and Windows Server 2012 R2 Core. Excluding Windows Server 2008 Core, these Core edition operating systems are supported for running the Rapid Recovery Agent software.
Note: Dell does not recommend installing Rapid Recovery Core on an all-in-one server suite such as Microsoft Small Business Server or Microsoft Windows Server Essentials.
CAUTION:
Dell does not recommend running the Rapid Recovery Core on the same physical machine that serves as the Hyper-V host. (This recommendation does not apply to Dell DL series of backup and recovery appliances.)

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Rapid Recovery release 6.0.2 operating system installation and compatibility matrix

Microsoft Windows operating systems

Rapid Recovery Core must be installed on an appropriately sized server running a supported 64-bit Microsoft Windows operating system. The following table and notes list each Windows operating system and describes compatibility for each Rapid Recovery component or feature.

Note: This information is provided to educate users on compatibility. Operating systems that have reached end of life are not supported by Dell.
Table 1. Rapid Recovery components and features compatible with Windows operating systems
Windows OS Core Agent Agentless LMU MR DR Boot CD
Windows XP SP3 No No Yes No No No No
Windows Vista™ No No Yes No No No No
Windows Vista SP2 No Yes Yes Yes Yes Yes Yes1
Windows 7 No No Yes No No No No
Windows 7 SP1 Yes Yes Yes Yes Yes Yes Yes
Windows 8 Yes Yes Yes Yes Yes Yes Yes
Windows 8.1 Yes Yes Yes Yes Yes Yes Yes
Windows 10 Yes3 Yes3 Yes3 Yes Yes Yes Yes
Windows Server 2003 No No Yes No No No No
Windows Server 2008 No No Yes No No No No
Windows Server 2008 SP2 Yes Yes Yes Yes Yes Yes Yes
Windows Server 2008 R2 No No Yes No No No No
Windows Server 2008 R2 SP1 Yes Yes Yes Yes Yes Yes Yes
Windows Server 2012 Yes Yes Yes Yes Yes Yes Yes
Windows Server 2012 R2 Yes Yes Yes Yes Yes Yes Yes

Windows installation and support notes:

1 The boot CD supports bare metal restore of Vista SP2, but does not support driver injection.

2 In general, AppAssure 5.4 and Rapid Recovery 6.0 components work on Windows 10, with the exception that the Rapid Recovery Add-on for Kaseya® cannot be installed on Windows 10.

Linux operating systems

Linux operating systems are supported as protected machines in a Rapid Recovery Core. You can use agentless protection, or install the Rapid Recovery Agent. The following table and notes list each Linux operating system and describes support for each Rapid Recovery component or feature.

Table 2. Compatible Rapid Recovery components and features by Linux operating system
Linux OS or distribution Agent Agentless Live DVD
Red Hat Enterprise Linux 6.3 - 6.7 Yes Yes Yes
Red Hat Enterprise Linux 7.0 - 7.2 Yes Yes Yes
CentOS Linux 6.3 - 6.7 Yes Yes Yes
CentOS Linux 7.0 - 7.2 Yes Yes Yes
Debian Linux 7, 8 Yes Yes Yes
Oracle Linux 6.3 - 6.7 Yes Yes Yes
Oracle Linux 7.0 - 7.2 Yes Yes Yes
Ubuntu Linux 12.04 LTS, 12.10 Yes Yes Yes
Ubuntu Linux 13.04, 13.10 Yes Yes Yes
Ubuntu Linux 14.04 LTS, 14.10 Yes Yes Yes
Ubuntu Linux 15.04, 15.10 Yes Yes Yes
Ubuntu Linux 16.04 LTS Yes Yes Yes
SUSE Linux Enterprise Server 11 SP2 or later Yes Yes Yes
SUSE Linux Enterprise Server 12 Yes1 Yes1 Yes1

Linux installation and support notes:

1 Btrfs is not supported. This is the default file system on SUSE 12.


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Rapid Recovery Core and Central Management Console requirements

Requirements for the Rapid Recovery Core and the Central Management Console (CMC) are described in the following table.

Operating system requirements for the Central Management Console are identical to the requirements for the Rapid Recovery Core. These components can be installed on the same machine or on different machines, as your needs dictate.

Table 1. Rapid Recovery Core and Central Management Console requirements
Requirement Details
Operating system The Rapid Recovery Core and Central Management Console require one of the following 64-bit Windows operating systems (OS). They do not run on 32-bit Windows systems or any Linux distribution. Rapid Recovery Core requires one of the following x64 Windows operating systems:
  • Microsoft Windows 7 SP1
  • Microsoft Windows 8, 8.1*
  • Microsoft Windows 10
  • Microsoft Windows Server 2008 SP2, 2008 R2 SP1 (except Core editions)
  • Microsoft Windows Server 2012, 2012 R2* (except Core editions)

Windows operating systems require the .NET Framework 4.5.2 to be installed to run the Rapid Recovery Core service. Additionally, any OS marked with * requires the ASP .NET 4.5x role or feature. When installing or upgrading the Core, the installer checks for these components based on the OS of the Core server, and installs or activates them automatically if required.

The Rapid Recovery Core supports all x64 editions of the Windows OS listed, unless otherwise indicated. The Rapid Recovery Core does not support Windows Server core editions.

If any operating system listed specifies a service pack (for example, Windows 7 SP1), then the OS with the specified service pack is the minimum requirement. If an operating system is listed without a service pack (for example, Windows 8), then the base operating system is supported. Any subsequent SP for a listed OS is also supported, unless explicitly excluded.

For optimal performance, it is recommended that you install the Rapid Recovery Core on more recent operating systems such as Windows 8.1 (or later) and Windows Server 2012 (or later).

Architecture 64-bit only
Memory

8GB RAM or more

Dell highly recommends using Error Checking & Correction (ECC) memory, to ensure optimum performance of Rapid Recovery Core servers.

Processor Quad-core or higher
Storage

Dell recommends locating your repository on direct attached storage (DAS), storage area network (SAN), or network attached storage (NAS) devices (listed in order of preference).

Note: If installing on a NAS, Dell recommends limiting the repository size to 6TB. Any storage device must meet the minimum input/output requirements. See Dell knowledge base article 185962, “Sizing Rapid Recovery Deployments” for guidance in sizing your hardware, software, memory, storage, and network requirements.
Network 1 gigabit Ethernet (GbE) minimum
Note: Dell recommends a 10GbE network backbone for robust environments.
Network hardware Use network cables with the appropriate rating to obtain the expected bandwidth.
Note: Dell recommends testing your network performance regularly and adjusting your hardware accordingly.

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Rapid Recovery Agent software requirements

Requirements for the Rapid Recovery Agent software are described in the following table.

Table 1. Rapid Recovery Agent software requirements
Requirement Details
Operating system The Rapid Recovery Agent software supports 32-bit and 64-bit Windows and Linux operating systems, including the following:
  • Microsoft Windows Vista SP2
  • Microsoft Windows 7 SP1
  • Microsoft Windows 8, 8.1*
  • Microsoft Windows 10
  • Microsoft Windows Server 2008 SP2, 2008 R2 SP1 (all editions except Windows Server 2008 Core)
  • Microsoft Windows Server 2012, 2012 R2*
  • Red Hat Enterprise Linux (RHEL) 6.3, 6.4, 6.5, 6.6, 6.7, 7.0, 7.1, 7.2
  • CentOS Linux 6.3, 6.4, 6.5, 6.6, 6.7, 7.0, 7.1, 7.2
  • Oracle Linux 6.3, 6.4, 6.5, 6.6, 6.7, 7.0, 7.1, 7.2
  • Debian Linux 7, 8
  • Ubuntu Linux 12.04 LTS, 12.10, 13.04, 13.10, 14.04 LTS, 14.10, 15.04, 15.10, 16.04 LTS
  • SUSE Linux Enterprise Server (SLES) 11 (SP2 and later), 12
 
Note: Windows operating systems require the Microsoft .NET framework version 4.5.2 to be installed to run the Rapid Recovery Agent service. Operating systems listed above that are marked with * also require the ASP .NET 4.5.x role or feature. When installing or upgrading the Rapid Recovery Agent software, the installer checks for these components, and installs or activates them automatically if required.

Additional operating systems are supported for agentless protection only. For more information, see Rapid Snap for Virtual agentless protection.

If any operating system listed specifies a service pack (for example, Windows 7 SP1), then the OS with the specified service pack is the minimum requirement. If an operating system is listed without a service pack (for example, Windows 8), then the base operating system is supported. Any subsequent SP for a listed OS is also supported, unless explicitly excluded.

The Rapid Recovery Agent software supports Windows Server Core edition installations for Windows 2008 R2, 2012, and 2012 R2. For Windows Server 2008 R2 Core only, you must have SP1 or later. Windows Server 2008 Core edition is not supported.

The Rapid Recovery Agent software supports the Linux distributions included in this list. Most of the released kernel versions have been tested. Only ext2, ext3, ext4, and xfs file systems are supported.

Agents installed on Microsoft Hyper-V Server 2012 operate in the Core edition mode of Windows Server 2012.

Note: Native backup of cluster shared volumes is supported on Windows 2008 R2 (SP2 and later) protected machines only.
Architecture 32-bit or 64-bit
Memory 4GB or higher
Processor

Single processor or higher

Microsoft Exchange Support Microsoft Exchange 2007 SP1 Rollup 5 or later, Microsoft Exchange 2010, or Microsoft Exchange 2013
Microsoft SQL Support Microsoft SQL Server 2005 or higher (excluding preview versions)
Microsoft SharePoint Microsoft SharePoint 2007, 2010, 2013
Storage Direct attached storage, storage area network or network attached storage
Network 1 gigabit Ethernet (GbE) minimum
Note: Dell recommends a 10GbE network backbone for robust environments.

Dell does not recommend protecting machines over a wide-area network (WAN). If you have multiple networked sites, Dell recommends installing a Core at each site. To share information, you can replicate between the Cores located at different sites. Replication between Cores is WAN-optimized. The data transmitted is compressed, deduplicated, and encrypted during transfer.

Network hardware Use network cables with the appropriate rating to obtain the expected bandwidth.
Note: Dell recommends testing your network performance regularly and adjusting your hardware accordingly.

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