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Rapid Recovery 6.0.2 - Installation and Upgrade Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Rapid Recovery system requirements Installing Rapid Recovery
Understanding Rapid Recovery components Installing the Rapid Recovery Core Installing the Rapid Recovery Agent software Installing the Rapid Recovery Central Management Console Automatically installing updates Uninstalling the Rapid Recovery Core Uninstalling the Rapid Recovery Agent software Uninstalling the AppAssure Agent software from a Linux machine Uninstalling the Rapid Recovery Central Management Console
Upgrading to Rapid Recovery

Applying a new license key or file

When you first sign up to try Rapid Recovery, you are given a trial account. A trial license key is automatically generated when you download the Rapid Recovery Core software from the Dell Software License Portal. This license key is written into the Rapid Recovery Core software installer for you to install the software. To request an upgrade of your license, contact your Dell Software sales representative or fill out the contact form at https://software.dell.com/register/57955. After you upgrade or purchase your license, an email is sent to you that includes your new license key or license file. Perform the following procedure to enter this license key or file in the Core Console.

  1. Register for an account at the Dell Software License Portal at http://license.appassure.com. Ensure that you register using the email address that is on file with your Dell Software sales representative.
  2. Upon successful account registration, log on to the License Portal, and then click Downloads in the left navigation area.
  3. To download and install the Core software, on the Downloads page, click the Download button next to Core Installer or Core Web Installer, as appropriate.
    Note: The Core Installer downloads the executable file in one task. The Core Web Installer streams a download of the latest version of the Rapid Recovery Core installer, which runs directly from the Web and lets you pause and resume the process as needed. A trial license key is automatically generated and presented for you to use for the Core. The license key also appears in the confirmation email you receive after choosing your download option.
  4. Click Run in the subsequent dialog boxes to install the software.
  5. To download and install the Agent software, on the Downloads page, next to the Windows or Linux Agent installer version you want to download, click Download.
  6. Click Run in the subsequent dialog boxes to install the software.
  7. After you install the software, launch the Rapid Recovery Core Console to upgrade your trial license to the upgraded or purchased license.
  8. From the icon bar, select [Configuration] (Settings) and then click Licensing.
    The License Details area of the settings appears.
  9. From the License Details pane, click Change License.
  10. In the Change License dialog box, to upload a license file, do the following:
    • Select Choose File.
    • From the File Upload dialog box, browse the filing system, locate the license file. Click the file and then click Open.
    The File Upload dialog box closes and the filename of the license appears in the license key text field.
  11. Or, in the Change License dialog box, in the license key text field, enter the license key. and then click Continue.
  12. From the Change License dialog box, with the license key or file name appearing in the license key text field, click Continue.
    The Change License dialog box closes and the license is applied to the Core.
  13. On the Core Settings page, scroll down to the License Server area and click Contact Now. The updated license is registered with the license server, and any associated agents are automatically updated with the new license.

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