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Rapid Recovery 6.0.2 - Installation and Upgrade Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Rapid Recovery system requirements Installing Rapid Recovery
Understanding Rapid Recovery components Installing the Rapid Recovery Core Installing the Rapid Recovery Agent software Installing the Rapid Recovery Central Management Console Automatically installing updates Uninstalling the Rapid Recovery Core Uninstalling the Rapid Recovery Agent software Uninstalling the AppAssure Agent software from a Linux machine Uninstalling the Rapid Recovery Central Management Console
Upgrading to Rapid Recovery

Uninstalling the AppAssure Agent software on Red Hat Enterprise Linux, and CentOS systems

Complete the steps below to uninstall the AppAssure Agent software on RHEL, or CentOS systems.

Note: The following steps apply to both 32-bit and 64-bit environments.
 For 32-bit RHEL, and CentOS systems, the file extension in the steps below will change from “x86_64” to “i386”.
  1. Open a terminal session with root access.
  2. Change to the directory that includes the AppAssure installation script, for example:
    cd /home/appassure/
  3. Run the following command to identify the specific build number of the Agent software you want to remove:
    /opt/appassure/mono/bin/mono /opt/appassure/aagent/Agent.Service.Mono.exe 2>dev/null
  4. Run the following command, modifying it to specify the build number you identified:
    ./appassure-installer_rhel_amd64_5.x.x.xxxxx.sh -u
    For example, if uninstalling Agent Version 5.4.3.106, the modified command is:
    /appassure-installer_rhel_amd64_5.4.3.106.sh -u
    The system removes the AppAssure Agent files and directories.

After completing this process, the Agent software is removed from the system. To protect your machine in the Rapid Recovery Core, install the Rapid Recovery Agent software or use agentless protection.


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Uninstalling the AppAssure Agent software on SUSE Linux Enterprise Server systems

Complete the steps below to uninstall the AppAssure Agent software on SUSE Linux Enterprise Server (SLES) systems.

Note: The following steps apply to both 32-bit and 64-bit environments.
  1. Open a terminal session with root access.
  2. Change to the directory that includes the AppAssure installation script, for example:
    cd /home/appassure/
  3. Run the following command to identify the specific build number of the Agent software you want to remove:
    /opt/appassure/mono/bin/mono /opt/appassure/aagent/Agent.Service.Mono.exe 2>dev/null
  4. Run the following command, modifying it to specify the build number you identified:
    ./appassure-installer_sles_amd64_5.x.x.xxxxx.sh -u
    For example, if uninstalling Agent Version 5.4.3.106, the modified command is:
    ./appassure-installer_sles_amd64_5.4.3.106.sh -u
    The system removes the AppAssure Agent files and directories.

After completing this process, the Agent software is removed from the system. To protect your machine in the Rapid Recovery Core, install the Rapid Recovery Agent software or use agentless protection.


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Uninstalling the Rapid Recovery Central Management Console

Complete the steps in this procedure to uninstall the Rapid Recovery Central Management Console.

  1. On the Windows server from which you want to uninstall the Rapid Recovery Central Management Console, open the Control Panel, click Programs, and then click Uninstall a Program.
  2. In the Programs and Features window, double-click the installed Rapid Recovery Central Management Console instance; for example:
    		Central Console-X64-5.x.x.xxxxx.exe

    The Rapid Recovery Central Management Console Installation Wizard appears, showing the Repair/Remove page.

  3. Select Remove, and then click Next.

    The RemoveOptions page appears.

  4. Select Uninstall configuration settings and data including all backup images and change logs, and then click Uninstall.

    The Progress page appears. You can view the progress of the uninstall action on the Progress page.

    When the uninstall is complete, the Completed page appears.

  5. Click Finish to close the wizard and exit.

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Upgrading to Rapid Recovery

This chapter describes how to upgrade an installation of AppAssure Core or Agent from AppAssure release 5.2.x, 5.3.x, or 5.4.x to the rebranded Rapid Recovery release 6.0.2.

This chapter also describes how to upgrade from an earlier supported version Rapid Recovery to the current version.

Read this chapter in its entirety before deciding whether to upgrade to Rapid Recovery release 6.0.2.

Upgrading to the latest release of Rapid Recovery ensures that your environment is equipped with the latest features, fixes and enhancements available. For a summary, see the Dell Data Protection | Rapid Recovery Release Notes. Release notes and other Rapid Recovery technical documents are available on the Dell documentation website at https://support.software.dell.com/rapid-recovery/release-notes-guides/.

Upgrade only after careful consideration about the effect it may have on your machines. For example:

  • Dell requires users to carefully review the release notes for each release, and system requirements for that release, prior to upgrading. This process helps to identify and preclude potential issues.
  • Most work environments expand over time, adding computer systems and complexity. Dell recommends customers review their environments before upgrading and adjust accordingly. Dell also recommends performing this review at least once annually, whether or not you are upgrading.
  • To help determine that enough resources are dedicated to sufficiently protect your environment with Rapid Recovery, review the Dell Data Protection | Rapid Recovery 6.0 Sizing Guide 3.0.

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