Quest has been named as an ASP "Ten Best Web Support Sites" award winner. Learn more.

Rapid Recovery 6.0.2 - Installation and Upgrade Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Rapid Recovery system requirements Installing Rapid Recovery
Understanding Rapid Recovery components Installing the Rapid Recovery Core Installing the Rapid Recovery Agent software Installing the Rapid Recovery Central Management Console Automatically installing updates Uninstalling the Rapid Recovery Core Uninstalling the Rapid Recovery Agent software Uninstalling the AppAssure Agent software from a Linux machine Uninstalling the Rapid Recovery Central Management Console
Upgrading to Rapid Recovery

Uninstalling the Rapid Recovery Agent software from RHEL, CentOS, or Oracle Linux

To remove Rapid Recovery Agent from a RHEL, CentOS, or Oracle Linux machine, the Agent must be installed, and your local software repository be configured to point to the location where the package manager obtains Dell Rapid Recovery installation files.

The Rapid Recovery Agent .rpm file is an archive containing repository information specific to the yum package manager. Complete the following steps to remove the Rapid Recovery Agent on RHEL, CentOS, or Oracle Linux.

  1. Open a terminal session with root access.
  2. If you want to remove the configuration file for the software repository, as well as remove Agent and related files, skip to Step 4.
  3. If you want to remove Agent and related files, leave the configuration for the software repository, then type the following command, and then press Enter:
    yum remove rapidrecovery-agent rapidrecovery-mono
    The package manager removes the Agent application and related files.
  4. If you want to remove the configuration file for the software repository, as well as remove Agent and related files, then type the following command, and then press Enter:
    yum remove rapidrecovery-agent rapidrecovery-mono rapidrecovery-repo 
    The package manager removes the application, related files and the software repository.
  5. To remove files that are dependencies of the Agent software (including dkms, gcc, and so on), type the following command, and then press Enter:
    yum autoremove
    The dependent files are removed from the Linux machine.

Was this topic helpful?

[Select Rating]



Uninstalling the Rapid Recovery Agent software from SUSE Linux Enterprise Server

To remove Rapid Recovery Agent from a SUSE machine, the Agent must be installed, and your local software repository be configured to point to the location where the package manager obtains Dell Rapid Recovery installation files.

The Rapid Recovery Agent .rpm file is an archive containing repository information specific to the zypper package manager. Complete the following steps to remove the Rapid Recovery Agent from a SUSE Linux machine.

  1. Open a terminal session with root access.
  2. If you want to remove the configuration file for the software repository, as well as remove Agent and related files, skip to Step 4.
  3. If you want to remove Agent and related files, leave the configuration for the software repository, then type the following command, and then press Enter:
    zypper remove rapidrecovery-agent rapidrecovery-mono
    The package manager removes the Agent application, related files, and Agent dependencies (including dkms, gcc, and so on).
  4. If you want to remove the configuration file for the software repository, as well as remove Agent and related files, then type the following command, and then press Enter:
    zypper remove rapidrecovery-agent rapidrecovery-mono rapidrecovery-repo 
    The package manager removes the application, related files, the software repository, and Agent dependencies (including dkms, gcc, and so on).

Was this topic helpful?

[Select Rating]



Uninstalling the AppAssure Agent software from a Linux machine

If upgrading from AppAssure Agent to Rapid Recovery Agent on a Linux machine, you must first uninstall AppAssure Agent.

If you want the Linux machine to be able to connect to existing recovery points, before uninstalling, Dell recommends first backing up the unique agent ID. For more information, see Backing up and restoring the AppAssure agent ID.

The process to remove the AppAssure Agent software from a Linux machine uses a shell script. The uninstall instructions differ depending on the Linux distribution you are using.

Note: As of Rapid Recovery release 6.0.1, instead of using a shell script, uninstalling the Agent software from a Linux machine uses the package manager relevant to the Linux distribution on the protected machine. The same package manager is required for online installation of Rapid Recovery Agent. For more information on which package manager is appropriate for a specific supported Linux distribution, see About installing the Agent software on Linux machines.

Complete the steps in the following topics to uninstall the AppAssure Agent software from a Linux machine, based on the distribution.


Was this topic helpful?

[Select Rating]



Uninstalling the AppAssure Agent software on Ubuntu systems

Complete the steps below to uninstall the AppAssure Agent software on Ubuntu systems.

Note: The following steps apply to both 32-bit and 64-bit environments.
  1. Open a terminal session with root access.
  2. Change to the directory that includes the AppAssure installation script, for example:
    cd /home/appassure/
  3. Run the following command to identify the specific build number of the Agent software you want to remove:
    /opt/appassure/mono/bin/mono /opt/appassure/aagent/Agent.Service.Mono.exe 2>dev/null
  4. Run the following command, modifying it to specify the build number you identified:
    ./appassure-installer_ubuntu_amd64_5.x.x.xxxxx.sh -u
    For example, if uninstalling Agent Version 5.4.3.106, the modified command is:
    ./appassure-installer_ubuntu_amd64_5.4.3.106.sh -u
    The system removes the AppAssure Agent files and directories.

After completing this process, the Agent software is removed from the system. To protect your machine in the Rapid Recovery Core, install the Rapid Recovery Agent software or use agentless protection.


Was this topic helpful?

[Select Rating]



Related Documents