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Rapid Recovery 6.0.2 - Installation and Upgrade Guide

*** Legend Introduction to Dell Data Protection | Rapid Recovery Rapid Recovery system requirements Installing Rapid Recovery
Understanding Rapid Recovery components Installing the Rapid Recovery Core Installing the Rapid Recovery Agent software Installing the Rapid Recovery Central Management Console Automatically installing updates Uninstalling the Rapid Recovery Core Uninstalling the Rapid Recovery Agent software Uninstalling the AppAssure Agent software from a Linux machine Uninstalling the Rapid Recovery Central Management Console
Upgrading to Rapid Recovery

Installing the Rapid Recovery Central Management Console

The Rapid Recovery Central Management Console is an optional component intended for environments with two or more Rapid Recovery Cores. This component is a web portal providing a central interface where you can group, manage, and generate reports for multiple Cores.

Operating system requirements for the Central Management Console are identical to the requirements for the Rapid Recovery Core. These components can be installed on the same machine or on different machines, as your needs dictate.

After installation, you must configure the Central Management Console by adding Cores you want to manage, either individually, or as part of Core groups.

Note: You must run the installer with local administrator privileges.

The Windows 8, 8.1, and 10, and Windows Server 2012 and 2012 R2 operating systems must have the ASP.NET 4.5 role installed on the server for proper loading of the GUI. This configuration is included for you as part of the Rapid Recovery installer.

For more information about configuring this component, see the topic "Configuring the Central Management Console" in the Dell Data Protection | Rapid Recovery User Guide..

For more information about understanding the UI of this component, see the topic "Understanding the Rapid Recovery Central Management Console" in the Dell Data Protection | Rapid Recovery User Guide..

Complete the steps in the following procedure to install the Central Management Console.

  1. Download the Rapid Recovery Central Management Console installer file from the Dell Data Protection | Rapid Recovery License Portal; for example:
    		CentralConsole-X64-6.X.X.xxxx.exe
    Note: The Rapid Recovery Central Management Console requires a 64-bit Windows platform.
  2. Double-click on the executable Rapid Recovery Central Management Console installer file to start the installer.

    Depending on the configuration of your machine, the User Account Control window or the Open File - Security Warning window could appear.

  3. If prompted for permission, confirm that you want to run the installer and make changes to the system.

    The Setup dialog box appears. The installer checks that the Microsoft .NET Framework 4.5.2 is installed on your system.

  4. If .NET components are missing or need to be upgraded, accept the prompts to download and install the framework.
  5. In the language field, select the appropriate language and then click OK.

    The installer prepares the installation, and then the Rapid Recovery Central Management Console Installation Wizard appears.

  6. In the Rapid Recovery Central Management Console Installation Wizard, on the Welcome page, click Next to continue with the installation.

    The License Agreement page appears.

  7. On the License Agreement page, click I accept the terms in the license agreement, and then click Next.

    The Prerequisites page appears.

  8. The Rapid Recovery Central Management Console installer verifies the existence of the prerequisite files.
    • If the prerequisites do not exist, the installer identifies which files are needed and displays the results accordingly. Click Install Prerequisites.
    • If the prerequisite files exist, a message appears indicating that all prerequisites are installed on the machine.
  9. Once the installation of the prerequisite files is completed, click Next.

    The Installation Options page appears.

  10. On the Installation Options page, review the installation options. If necessary, modify them as described below.
    • In the Destination Folder text field, review the destination folder for the installation. If you want to change the location, do the following:
      • Click the folder icon.
      • In the Browse to Destination Folder dialog box, select a new location.
      • Click OK.
    • In the Port Number text field, enter a port number to use for communication between the Rapid Recovery Central Management Console and each Core.
      Note: The default value is 8006. If you change the port number, be sure to make note of it in the event that you need to adjust configuration settings at a later time.
  11. Once you are satisfied with the installation options, click Install.

    The Progress page appears and includes a status bar that lets you monitor the progress of the installation.

    When the installation is complete, the Completed page appears.

  12. Click Finish.

    The installer closes. You must configure the Rapid Recovery Central Management Console before use.


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Automatically installing updates

When installing the Rapid Recovery Core, you can choose to automatically update the Rapid Recovery Core software. For specific steps on selecting these options, see Installing the Rapid Recovery Core.

You can also choose to be notified when an updated version of the Core software is available, or to ignore updates. Once installation is complete, these settings can be changed at any time. For more information on changing automatic update settings, see "Configuring Update Settings” in the Dell Data Protection | Rapid Recovery User Guide.

If you choose automatic updates, or if you choose to be notified about updates, then the software on the Rapid Recovery Core is checked against new versions available from the Dell Data Protection | Rapid Recovery License Portal on a weekly basis.

  • If you choose automatic updates, then when a new version is detected, the version on the Core is updated after other scheduled nightly jobs have completed.
  • If you choose to be notified about updates, then when a new version is detected, a message appears on the Core Console under the button bar indicating that a new version is available. The message includes a link to obtain the update.

Dell recommends using the automatic update option. The default setting for automatic updates is to check for updates weekly.

You can change how frequently the system checks for updates (options include daily, weekly, monthly, or never) at any time by configuring the update settings for the Core on the Settings page of the Rapid Recovery Core Console. For more information on how to change these settings, see the topic “Configuring Update Settings” in the Dell Data Protection | Rapid Recovery User Guide.

If using replication, the recommended order of upgrading components is to always upgrade the target core first, then upgrade the source core, and lastly update the Agent software on protected machines.


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Uninstalling the Rapid Recovery Core

Complete the steps in this procedure to uninstall the Rapid Recovery Core. The same steps apply to uninstall an AppAssure Core. Only the version number will be different.

  1. On the Windows server from which you want to uninstall the Rapid Recovery Core, open the Control Panel, click Programs, and then click Uninstall a Program.
  2. In the Programs and Features window, double-click the installed Rapid Recovery Core instance; for example:
    		Core-X64-6.0.x.xxxxx.exe

    If uninstalling the AppAssure Core, the version number will be different, for example:

    		Core-X64-5.4.x.xxxxx.exe
  3. Do one of the following:
    • If the version of Rapid Recovery Core installed does not include support for localization, then the Rapid Recovery Core Installation Wizard appears, showing the Repair/Remove page. Skip to  Step 4.
    • If the version of Rapid Recovery Core installed includes support for localization, then the Setup dialog box appears.
      • In the Setup dialog box, from the Choose your language drop-down menu, select the appropriate display language, and then click OK.

        For example, select English.

      • Proceed to Step 4.

        The Rapid Recovery Core Installation Wizard appears, showing the Repair/Remove page.

  4. On the Repair/Remove page of the Rapid Recovery Core Installation wizard, select Remove, and then click Next.

    The Remove Options page appears.

  5. Do one of the following:
    • To remove your repository, as well as all recovery points and change logs, select Uninstall configuration settings and data including all backup images and change logs, and then click Uninstall.
      Note: If you select this option, you will delete all data in the repository, including the repository folder and all subfolders. This option is appropriate for typical installations where the repository is installed on an otherwise empty volume. If you have other data on the directory where your repository is located, do not select this option.
    • To leave your repository but remove the Rapid Recovery Core software, clear this option and then click Uninstall.

      The Progress page appears. You can view the progress of the uninstall action on the Progress page.

      When the uninstall is complete, the Completed page box appears.

  6. Click Finish to close the wizard and exit.

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Uninstalling the Rapid Recovery Agent software

When you remove a machine from protection on the Rapid Recovery Core, the Agent software is not affected. To remove the Rapid Recovery Agent software from a machine, perform the steps described in the following sections, based on the operating system of the machine.

Regardless of the operating system, you must restart the machine to complete the removal of the Rapid Recovery Agent software.


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