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Rapid Recovery License Portal 6.0.1 - User Guide

Getting Started with the Dell Data Protection | Rapid Recovery License Portal Managing Licenses in the Dell Data Protection | Rapid Recovery License Portal
Downloading Software from the License Portal Using the Dashboard Performing Global Searches in the License Portal Configuring Personal Settings Configuring Email Notifications Settings Changing your Password Managing Users Managing Groups Managing Licenses Managing Registered Agent Machines Managing Cores Working with License Portal Reports
Third Party Legal Notices

Using the Dashboard

You can view the License Portal Dashboard for a quick summary of License Portal status information. Depending on the selected group, Information about protected machines and licenses in your environment is displayed in charts and tables for at-a-glance viewing.

To use the dashboard
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In the left navigation area of the License Portal, click Dashboard.
Graphs are displayed for the current group, showing current Machine information, including Active, Expired, Blocked, Paused, and Total machines. Current amount of protected data is also displayed. License information is displayed for Physical and Virtual active licenses, as applicable. The amount of Used Protected Data (GB) is also displayed.

Performing Global Searches in the License Portal

At the top of the License Portal pages, you can perform a global search for cores, agent machines, groups, or users. To help you with your search, when you enter search text, suggested input appears if available.

For easy navigation, results are returned on a Search Results page organized by Groups, Cores, Machines, or Users according to what is found. You can easily view details about and perform a number of actions on an entity that is returned in Search Results.

* 
NOTE: “Fuzzy” search is supported in global searches, meaning that results are returned based on close matching or relevance and not always exact matches.

Also note that if a change is made in the License Portal, it may take up to 10 minutes to be propagated to the search engine and to appear in search results.
To perform a global search in the License Portal
1
At the top of the License Portal, in the Search text box, enter the text for which you want to search.
* 
NOTE: You can search for cores, agent machines, groups, or users; and, for groups, you can search by the license number or license key as well.
2
Press the Enter key, or click the Search icon (which looks like a magnifying glass).
Results are returned on the Search Results page. If no results are found, a message appears, stating ‘No results found.”
3
On the Search Results page, click the Groups, Cores, Machines, or Users tab as applicable, to locate the specific entity for which you were searching.
4
Click the name of the entity to view details.
The Details page includes identifying information, a history of modifications as well as information about associated entities, such as groups or machines, as applicable.
5
On the Details page, you can click a variety of actions depending on the type of entity you are viewing. For more information about the Details pages and associated actions, see the following topics:
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Viewing and Working with User Details
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Viewing and Working with Group Details
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Viewing and Working with Machine Details
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Viewing and Working with Core Details

Configuring Personal Settings

You can customize personal settings for your License Portal account, such as your email address, name, and more. Complete the following steps to configure personal settings.

To configure personal settings
1
Click your user name, which is your email address, in the upper right corner of the License Portal, and then click Personal Settings.
The Account Profile page appears with the Personal Settings tab open.
2
To change your email address, click Change next to User ID, and then, in the Change Login Email Addresses dialog box, enter a new email address. (For security, you also need to enter your current password.)
3
On the Personal Settings tab, in the First Name text box, edit your first name as necessary.
4
In the Last Name text box, edit your last name as necessary.
5
In the Language menu, select a default language for this account.
6
In the Time Zone menu, select a default time zone for this account.
7
Optionally, in the Comments text box, you can enter a description for the account.
8
Click Save.

Configuring Email Notifications Settings

You can modify email notification settings for a user account, such as specifying when to be notified by email when a particular event occurs.

Complete the following steps to configure email notification settings.

To configure email notification settings
1
In the upper right area of the License Portal, click your user name, which is your email address, and then click Personal Settings.
The Account Profile page appears.
2
Click the Email Notifications tab.
3
Select the options to notify your account when an event occurs. You can choose from the following options:
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My account email address changed.
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My password has been changed.
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Account logon attempt failed.
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I successfully logged onto my account.
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A core was downloaded.
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License pool has exceeded the limit.
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License pool has changed.
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A user was added.
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A user was deleted.
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A group was added.
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A group was deleted.
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I was appointed as the group owner.
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A core grace period will expire soon.
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A core grace period has already expired.
4
Click Save.
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