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Rapid Recovery License Portal 6.0.1 - User Guide

Getting Started with the Dell Data Protection | Rapid Recovery License Portal Managing Licenses in the Dell Data Protection | Rapid Recovery License Portal
Downloading Software from the License Portal Using the Dashboard Performing Global Searches in the License Portal Configuring Personal Settings Configuring Email Notifications Settings Changing your Password Managing Users Managing Groups Managing Licenses Managing Registered Agent Machines Managing Cores Working with License Portal Reports
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Understanding Billing for Software Licenses

Subscription licenses are paid on a monthly basis and therefore include all enabled, registered, and deactivated agents. Collectively, all agents for the billing month account for the total subscription licenses for that period. Agents that were deactivated in the previous billing month are not included in the calculation.

Users pay for the licenses that they need, which is determined at the time of purchase. Bills are generated on the first day of each month for the previous month.

Enterprise licenses are licenses in perpetuity, and therefore, monthly billing does not occur for them.

Understanding Billing for Appliance Licenses

Subscription licenses for appliances are paid on a monthly basis and, therefore, include all enabled, registered, and deactivated capacity. Collectively, all capacity for the billing month accounts for the total subscription licenses for that period. Capacity that was deactivated in the previous billing month is not included in the calculation.

Users pay for the licenses that they need, which is determined at the time of purchase. Bills are generated on the first day of each month for the previous month.

Understanding Disposing of Software Licenses

You can choose to dispose of a license by downgrading the license, blocking an agent or core, deleting a core, or uninstalling the AppAssure 5 or RapidRecovery application. When you do so, the license is allocated back into the license pool.

For more information about downgrading or blocking an agent or core, see the topics, Working with Core Machines and Working with Agent Machines.

Adding a License to the License Portal

Once you are logged in to the License Portal, you can add license numbers.This is helpful when you have purchased additional licenses or have upgraded a license.

For information about extending a license (for example, to add capacity to an existing license) see the topic, Extending an Appliance License.

To add a license number
1
In the left navigation area of the License Portal, click Licensing (ensuring that the group for which you want to add a license number is currently selected.)
2
Click the License Numbers link. The License Numbers dialog box appears.
3
Click Add.
4
In the Manage License Number dialog box, enter the license number, and then click Activate.
A notification of successful registration appears, which also lists the software license key or includes a software license file for you to download. This notification includes the instructions for you to apply the software license key to your appliance as follows:
a
Launch the AppAssure Core Console for your appliance.
b
Navigate to Core Configuration - Licensing.
c
Click Change License Key.
d
Copy and paste the software license key. Or, if you have a license file, browse to and specify the file location.
e
Save your changes.
5
Click OK.
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