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Quadrotech Nova Current - Getting Started Guide for Reporting

Private, public and system reports

There are different types of reports that are immediately available to you in the Report Center, each with their own different actions.

System reports

System reports are pre-built reports that are available with your subscription straight away. With a variety of system reports at your fingertips, information on Microsoft workloads, user details, licensing, security and more are all ready for you to view. If you are brand new to Nova reporting, we have highlighted some system reports that you may find helpful.

Report Name

Report Description

Data Chart Type

Report Section

Section Description

OneDrive Usage Charts

An overview of users engagement with OneDrive.

Combined Line Graph

OneDrive Usage Summary

Files edited and viewed, files shared internally and externally and files synced.

Line Graph

Files Viewed per Day

Amount of OneDrive files viewed within a 30 day period

Line Graph

Files Shared Internally per Day

Amount of OneDrive files shared within your organization over the past 30 days.

Line Graph

Files Shared Externally per Day

Amount of OneDrive files shared outside of your organization per day over the past 30 days.

Line Graph

Files Synced per Day

Amount of OneDrive files synced to OneDrive within the past 30 days.

User Details

An overview of the details of users within your environment.

Table

User Details

Core user details, including display name, email, job title and department.

Pie Chart

Users by Country

Amount of users in each country of your organization.

Timeline

Most Recent Password Changes

Most recent password changes within your organization.

Table

List of Disabled Users

List of disabled users but still are users within your organization. Fields include name, email, job title and department.

License Overview

An overview of your licenses at tenant level.

Pie Chart

Tenant License Distribution

Licenses distributed within your organization, by license name.

Table

Licenses Purchases or Available

Licenses that have been purchased and/or are available within your tenant. Data fields include licenses assigned, licenses unassigned, percentage of licenses that have been assigned and percentage of licenses that are idle.

Table

Licenses Applied by User

Main license applied to each user.

Table

License Assignment Dates

Licenses applied to a user, and when that license was used most recently.

Pie Chart

Has Exchange License

How many users have and do not have an Exchange licensed assigned to them.

Pie Chart

Has Teams License

How many users have and do not have an Teams licensed assigned to them.

Pie Chart

Has SharePoint License

How many users have and do not have an SharePoint licensed assigned to them.

Pie Chart

Has Skype License

How many users have and do not have an Skype licensed assigned to them.

Pie Chart

Has OneDrive License

How many users have and do not have an OneDrive licensed assigned to them.

Pie Chart

Has Yammer License

How many users have and do not have an Yammer licensed assigned to them.

Mail Traffic

An overview of mailing activity at tenant level.

Line Graph

Inbound Good Mail (Last 30 Days)

Number of safe mail received in the environment within the past 30 days.

Line Graph

Outbound Good Mail (Last 30 Days)

Number of safe mail sent from the environment within the past 30 days.

Line Graph

Inbound Spam (Last 30 Days)

Number of spam mail received in the environment in the past 30 days.

Line Graph

Outbound Malware (Last 30 Days)

Number of spam mail being sent from the environment in the past 30 days.

Table

Mail Traffic Statistics (30 Days)

An overview of mail traffic within the environment within the past 30 days. Data fields include Inbound and Outbound Good and Spam mail, as well as Outbound Spam Envelope and IP Block.

Table

Spam and Malware Traffic (30 days)

Number of spam and malware mail being sent and received within the environment within the past 30 days.

Heat Map

Messages sent this month

Amount of messages sent by department in the past 30 days.

Teams Usage

An overview of Microsoft Teams usage by users at tenant level.

Stacked Line Graph

30 day call, chat and meeting count

Amount of calls, chats and meetings held within Teams in a 30 day period across the environment.

Column

Teams Chats by Department (This Month)

Amount of Teams chat messages being sent across the environment by department in the past 30 days.

Column

Teams Meetings History by Department (This Month)

Amount of Teams meetings being held across the environment by department in the past 30 days. This chart is sorted by department.

Stacked Column

Teams Meetings History by Department (This Month)

Amount of Teams meetings being held across the environment by department in the past 30 days. This chart is sorted by date.

Stacked Column

Teams Chats by Department (This Month)

Amount of Teams chats being sent across the environment by department in the past 30 days. This chart is sorted by date.

Irregular Sign-Ins

Details on unknown sign-ins at tenant level.

Table

List of Irregular Sign-Ins

Details on failed sign-ins, including Failure Reason, Sign-In Date and Time and Error Code.

Pie Chart

Location of Irregular Sign-Ins (Last 7 Days)

Irregular sign-ins by country in the past 7 days. Interactive wedges include information on Failure Reasons and Sign In Time and Date.

Table

Irregular Sign-In Details Count (Last 7 Days)

Details on the amount of errors that each Error Failure has had in the past 7 days.

Mobile Device Type and Distribution

Details on users' mobile device types and operating systems at tenant level.

Pie Chart

Devices by Client Type

Amount of users associated with each client type.

Stacked Column

Devices by OS with Department

Amount of users associated with each mobile Operating System, sub-grouped by department.

Pie Chart

Active Device OS Distribution

Amount of users associated with each mobile Operating System.

Table

Apple Devices

A list of users who have an Apple device. Data fields include assigned country, access state and device model.

Table

Android Devices

A list of users who have an Android device. Data fields include assigned country, access state and device model.

Table

Windows Devices

A list of users who have a Windows device. Data fields include assigned country, access state and device model.

Heatmap

Device by Type and Country

A chart of how many device manufacturers are associated with users by country.

Administrative Roles and Global Administrators

Details on users' roles and role distribution within an environment.

Table

Administrative roles

A list of users' who have been granted administrative roles within an organization.

Table

Global Administrators

A list of users' who have been granted a global administrator role within an organization.

Table

Defined Roles

A list of users' who have a specific role assigned to them.

Pie Chart

Role Distribution

The number of users in specific roles.

Table

Users with Administrative Role (Extended Details)

Details on a user's role, including role name, type and description.

Timeline

Changes in Roles

Names and details of users' that have had their roles changed.

System reports can be downloaded as a CSV format, but can not be edited, scheduled or deleted from the Report Center. If you would like to edit or schedule a report, you can do so by cloning it, which you can do by clicking on the ellipses or by opening the report and clicking on 'Edit', which will prompt you to clone the report. To find out more on what you can do with a report, click here.

Public reports

Public reports can be seen, edited, printed, scheduled and/or downloaded by your organization.

Private reports

Private reports can only be seen by you, and are hidden from the other users of your organization. You can take the same actions as public reports.

What can I do with my report?

There are a variety of actions you can take with your reports to suit your needs.

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NOTE: The following actions can be taken on Public and Private reports. System reports can not be edited or scheduled without being cloned.

From the Report Center

There are multiple actions you can take from within the Report Center. The following are actions by clicking on the ellipses on each report:

·Clone: This is a duplication of the Report. This is helpful if you need to make small but important tweaks to a report.

·Download JSON: You can download a report into a JSON file, which can then be imported into the Report Center. This is helpful if you need to send a private report to another user within the organization.

·Schedule: You can schedule a report to be sent out to one or multiple users, within a time frame that you create yourself, in either a CSV or PDF format. To find out more about scheduling a report, check out the Quadrotech Nova User Guide.

·Delete: You can remove a report from the Report Center.

You can also:

·Import report JSON: As mentioned above, this is where you can import report definitions (JSON files) into the Report Center. You can find many report definitions to import and experiment with by clicking here.

·Create report: If you can not find a report to suit a particular need, you can create a report from scratch and build from the ground up. To find out more about creating your own reports, go to the Quadrotech Nova User Guide.

Within a Report

There are separate actions you can take with reports by clicking on one. Those are:

·Pin: You can pin reports to the navigation bar to make them easily accessible, helpful for reports that you frequently view. Once pinned, they will appear as a Favorite Report in the navigation bar.

·Download PDF: Downloading reports to a PDF format makes report data easily sharable. Chart and table data are shown in full, with titles and descriptions as well as date of PDF generation.

·Print: Similar to downloading a PDF, you can print out your report featuring all data and details.

·Edit: Editing a report allows you to edit the data and details of a report and its' sections. You can:

oChange the title and description of a report.

oCreate a section/sections of a report.

oRearrange sections by clicking and dragging sections of a report to sort them to your needs.

oFilter the report to narrow all sections of the report to only certain organizations or organization groups, or by department, city, country, business unit etc. Find out more about filtering here.

oThe Share with Org slider allows the report to be either public (on) or private (off).

oSave the report.

oViewing the report takes you out of editing mode.

·Schedule a report to send to one or multiple users at a time of your convenience. Go to the Quadrotech Nova User Guide for more.

·Filter by org/org group temporarily in view mode

·Combine sections allows you to combine multiple chart sections into one.

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NOTE: To combine charts, they need to be the same type i.e. only column charts can be combined with column charts.

Within a Section

Sections have their own options. These are:

·Change the title and description of a section.

·Change the section type of a report section to a different data presentation type.

·Change the section width of a section to one third, half, two thirds or full width of a report.

·Clone a section of a report to make small changes to it.

·Delete a section of a report.

·Edit a section of a report by:

oPinning a section on the left hand navigation bar for quick access to your most used reports.

oFilter a specific section of a report by organization/organization group.

·Printing a section: Similar to printing a report, you can print an individual section.

·Downloading to CSV: A section can be downloaded to a CSV (Excel) document.

Filtering

There are several ways in which you can filter a report or a report section. This helps to narrow the data of a report to a certain organization, or only show data for a particular department, business unit, city, country etc.

Filtering by Organization/Organization Group

You can filter the report to narrow all sections of the report, or specific sections of a report, to present data from certain organizations or organization groups. To do this on either a report or a section of a report:

1.Find the report and/or report section to apply the filters on.

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NOTE: You can apply filters to any report, but you cannot save the application of filters on system reports. To save a filter on a system report, you must clone it first.

2.Click on Filter, then click either Organization or Organization Group.

3.Select the Organization(s) or Organization Group(s) to apply to the report/report section.

4.If applicable, click Save, then close the report/report section.

Global Filters

You can also apply one or many filters (such as by department, country, business unit, etc.) to a report through Global Filters. You can apply global filters by either a Filter or a Filter Group.

§Applying a Filter includes only one data set to filter a report, such as a location, name, department, business unit, time created etc.

§A Filter Group is two or more filters being applied, either together or individually. An example of this is below.

 

To apply a global filter to a private or public report:

1.Go to the report you would like to apply global filters to.

2.Click Edit.

3.Click Filter, then Show Global Filters.

4.Click Add filter, and give the filter a name.

5.Click Add condition, and select what you would like to filter the report by. Fields differ by data source.

6.Select the Operator of the filter.

7.If applicable, then enter the filter value. This could be a numerical value, date or time span depending on the chosen operator.

8.Click Save, then View. The filter should then appear in the report, and the application of the filter will be presented as seen below:

Filter1

To apply a global filter group to a report:

1.Go to the report you would like to apply global filters to.

2.Click Edit.

3.Click Filter, then Show Global Filters.

4.Click Add filter group, and give the filter group a name.

5.Click the plus icon, and create a filter as you would in the creating a filter steps above.

6.Add up to 10 filters to the group, then click Save, then View.

Below is an example of a filter group, with filters being created for London and Sales. Filters can be applied together or individually.

LondonSales

 

Global filters can only be applied to reports with the following data sources:

Alert

Azure AD Contacts

Azure AD Users

Beacon

BeaconLog

Campaign

Office 365 Mailboxes

Office 365 Mobile Devices

Office 365 Subscriptions

Office 365 Users

Organization

OrganizationType

Service Account

Subscription

SubscriptionItem

TestResultsRecoveryLog

User's manager

Workload

WorkloadLog


Service Health

Nova Service Health includes two overlapping but distinct features:

Service Monitoring

Nova Service Monitoring provides locational data on Microsoft 365 workload availability monitoring globally. This dashboard helps you see workloads that may be experiencing issues or outages in locations where users may be placed. Monitoring is performed through:

·Performance monitoring

·Outage location tracking

·Workload availability monitoring

·SLA reporting

Service Monitoring Beacons

Information on workload monitoring is provided in Service Monitoring by the deployment of beacons. A beacon is a Windows service, and can run on a Virtual Machine (Windows 2012+ or Windows 8+), an on-premise device, or an Azure Linux container. For more in-depth information on beacons, go to the Quadrotech Nova User Guide.

Beacons are displayed on the dashboard, an example of which is below:

Beacon1

 

Nova has pre-configured beacons for immediate use as well as tools to create your own beacon from scratch. These create-your-own beacons can be:

·made public, so your organization's beacons are available to other users and/or organizations in Nova

·viewed privately by your organization.

To create your own on-premise beacon, or a beacon in the cloud via an Azure Data Center, go to the Quadrotech Nova User Guide for instructions.

Service Monitoring data is collected every 60 seconds, and provides information such as latency and uptime. An example of the dashboard can be seen below:

SHDash

Service Monitoring Widgets

You can also have Service Monitoring widgets on the dashboard for a quick view at the status of your publicly deployed beacons. The widgets available are:

·Monitoring Summary: This widget provides information on the beacons deployed, including the number of critical or degraded errors per beacon.

·Service Monitoring: This widget is a compact version of the Service Monitoring dashboard. The map is fully interactive, and clicking on a beacon will take you to its status.

 

Service Status

The Service Status calendar shows the individual incidents and outages that have occurred within Microsoft 365. Each incident has both current and historic data, as well its own ID, which can be entered into the search box if you are looking for a specific issue to investigate. This data is pulled from Microsoft's Service Status website.

Each incident has information regarding:

·User Impact: How each user may be affected by the incident.

·More info: Any additional information that Microsoft has provided on the incident.

·Current Status: The most recent update to the incident.

·Scope of Impact: Who this incident affects. This can range from a select amount of users, or a global outage.

·Root cause: How this incident was created.

You can filter the incident by its status. These are:

·Open: Incidents that are still ongoing

·Closed: Resolved issues

·Scheduled Maintenance: Incidents that will be undergoing repair.

You can also filter by service and/or workload using the drop-down menu.

See below for an example of the Status Service calender.

SEST1

Add a Service Status Widget in the Dashboard

Users can view maintenance and incident reports straight from the Nova dashboard. This allows users to get a quick look at the outlook of their Office 365 services.

 

To add the Service Status Widget do the following:

1.Go to your Nova Dashboard, and click Edit.

2.Click Add widgets.

3.Find the Service Status widget. This will then appear in your Nova dashboard.

4.Click Save.

 

Dash08

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