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On Demand License Management Current - User Guide

Working with License Management Overview of On Demand License Management Prerequisites for License Management License Management summary License Management cost Viewing licenses Viewing product usage for different Microsoft products Viewing groups, changing license assignment, and removing licenses Viewing users, assigning and reclaiming licenses Configuration Documentation roadmap Technical Support

Prerequisites for License Management

On Demand License Management uses data from the Azure AD tenant that is associated with your Microsoft 365 environment. This Azure AD tenant must be added to Quest On Demand. To manage your Azure AD tenants in On Demand License Management, see

The basic License Management reporting features are available to all On Demand License Management users. To view and use all the features of License Management, you must have:

Viewing available tenants and their status

License Management uses the Azure AD tenant associated with your Microsoft 365 services. To view your tenants, select Tenants in the navigation panel on the left. The Tenant page displays a list of tenants that have been added to an On Demand organization. If the page is empty, you must add a tenant.

To add a tenant, click Add tenant. For more information, click the help icon to see the Tenant management section in the On Demand Global Settings User Guide.

Adding the same tenant to multiple organizations can result in conflicting application of polices and settings. When using multiple organizations to manage a tenant, the organization administrators must coordinate their management activities.

Granting Admin consents

To provide license information, License Management needs Microsoft administrator consent to access the associated Azure AD tenant. The administrator needs only to consent to the minimal set of rights to read license information. The specific rights are shown during the admin consent process.

To open the Admin Consent status page, click Tenants in the navigation page and click EDIT CONSENTS on the tenant tile.

On the Admin Consent status page, you can view the module admin consent status for each tenant you have added. When a tenant is first added, On Demand requests Basic (uses base) admin consent permissions.

By default, License Management uses the Basic permission set. Note that if you are an existing On Demand License Management customer and you have purchased a License Management subscription, you might be required to regrant consent.

For additional License Management features, you must grant additional permissions over the Basic permissions.

For example, to see information about whether your users can perform a self-service purchase of the Power Platform license products (such as Power Apps, Power BI Pro, and Power Automate), you must grant consent for Self Service License Reporting.

Prerequisite for reporting usage data

Usage data will be missing or incorrect in the License Management reports unless you clear the Microsoft default setting that anonymizes user-level data.

As of September 1, 2021, Microsoft changed user report settings to anonymize user-level data by default. As a result, the License Management reports will show incorrect or missing usage data including license activity and user activity.

To include license and user activity data in the License Management reports, do the following steps:

Go to Settings | Org settings | Reports.
Clear the Display concealed user, group, and site names in all reports check box.

For details, see the following article:

NOTE: When you change the setting to turn off user-level data anonymization, the change is not in effect until On Demand synchronization with the tenant has occurred. Synchronization can take up to six hours.

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