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On Demand License Management Current - Release Notes

System requirements

The following web browsers are supported with On Demand:

Product licensing

Quest On Demand is a Software as a Service (SaaS) application where application software is hosted in the cloud and made available to users through

Use of this software is governed by the Software Transaction Agreement found at and the SaaS Addendum at This software does not require an activation or license key to operate.

You can sign in to Quest On Demand as a Guest user and sample the solutions the product can offer. As a Guest user, you can add your Azure AD tenant and look for problems that can be solved by Quest On Demand. To sign in as a Guest user, go to and click Continue as Guest.

Trial licenses are available. To enable a trial license, you must use a Quest account to sign up for Quest On Demand. Use one of the following procedures:

On the Free Trial of Module Name page, click Sign In for your Free Trial.
Fill in your Quest account credentials and click Sign In
The Welcome to On Demand page opens.
In the Add organization name field, enter a name for your On Demand organization.
In the Select Region field, select the region where you want your data to reside.
Click Create New Organization.

You can now add your Azure AD tenant and begin using the module. See the Global Settings User Guide for more information on working with License Management.

Scroll down to the module you are interested in and click Try Online.
To try online, you must create a Quest account and then sign up for Quest On Demand.
Click Create a Trial Account.
c Click Create Account.
Go to your email account and open the email from Click on the verification link.
In the Add organization name field, enter a name for your On Demand organization.
 In the Select Region field, select the region where you want your data to reside.
Click Create New Organization.

You can now add your Azure AD tenant and begin using the module. See the On Demand Global Settings User Guide for more information on getting started with Quest On Demand.

Release history: Previous releases

Two new fields can now be inserted into the table on the Users page using the EDIT COLUMNS feature. You can insert Last used and Account age (days) fields.



Under Configuration in the left navigation panel, a new CUSTOM ATTRIBUTES tab lets you add custom attributes that can be used to filter user information and can also be added as a column to the Users table. Custom attributes include the standard custom attributes available in all tenants and any extended custom attributes that might be specific to a tenant.


Under Product Usage in the left navigation panel, on the Microsoft 365 Apps Enterprise page, you can click a license name in the table and view details about usage for the individual apps in the license. You can see whether the user accessed an app through a installed desktop or only through a mobile device or web client, and use the information to make decisions about appropriate licensing.


For Products Usage, two new pages are added for the Microsoft Visio and Project products:

For Visio, you can see the desktop activations for users with assigned Microsoft Visio licenses and whether Visio has been activated.
For Project, you can see the desktop activations for users with assigned Microsoft Project licenses and whether Project has been activated. You can also see the specific costs for Project stand-alone (add-on) licenses.


The Needs Your Attention tile on the Summary page now groups the detected issues by type. When you click VIEW, you can drill down to an action page that provides a detailed description of each issue and provides recommendations to resolve the issue.


New links on the Licenses page in the Expiring soon and Expired columns that display the Users page filtered to show only users with licenses that are expiring soon or users with licenses that have expired.


New links in Product Usage for All Products in the Active users, Inactive users, and Never used product columns to display the Users page filtered to show only active users, inactive users, or users that have never used the specified product.


The On Demand License Management pages are reorganized to provide easier and more intuitive access to the different reports. You now access all of the License Management pages using the left navigation panel.


New flexible filtering is available for all License Management pages. When you select the FILTERS option ou can customize and build filters to show the specific data that you want. Using the AND and OR operators, you can further refine the displayed data.


You can now filter users using the Job Title field. You can also add the Job Title attribute to the Users table using EDIT COLUMNS.


In addition to equals and does not equal, you can use a new contains operator when filtering certain fields such as users, job title, country, license, and department,


A new M365 Apps Enterprise tab shows user activity for any of the Microsoft 365 Apps for Enterprise in the past 90 days. You can see which users are not using the Microsoft 365 applications (which include Outlook, Word, Excel, PowerPoint, and Microsoft Teams) and the associated costs. You can see whether usage was on a desktop or using mobile or web access. You can also see the specific costs for individual “add on” licenses.


A new Power BI tab lets you see activity data for users that have Power BI Pro, either as add-on licenses or as part of a Microsoft E5 plan. You can see both active and inactive users.


On the Cost page, when you use the CUSTOMIZE RATES option, a new feature allows you to decide which licenses you want to include in or exclude from cost calculations in the reports. When you are editing the cost rates, you can click in the Include in report column beside a specific license and select Include or Exclude to determine if that license should included in report calculations.

For example, you might have licenses that are free or trial, or licenses that were included in as part of a Microsoft license bundle. You can use this feature to only include the licenses that you want to see in reports.


Select the new Conflicts tab on the menu bar to see the users that have licenses that contain duplicated services, which can result in unnecessary costs. You can use the Conflicts page to determine if one of the conflicting licenses is unnecessary. If you have assigned

The Conflicts page shows a table that includes the user display name, tenant name, and the licenses that have overlapping services. If you click the user row containing the licenses, the details of the services in each license are displayed. The individual services in each license are shown in a right side panel with colored activity indicators beside each service that let you see if the service is active, inactive, never been used, and so on.


A new tile containing a bar chart on the dashboard provides product usage data, and a new tab titled Usage provides a chart showing product usage for the selected products.


Resolved issues

On the dashboard, when you displayed the Cost page. if the Department filer was selected for the bar chart and you clicked the chart, the Users page was displayed but did not have the Department filter applied.


OneDrive usage data in the usage graph was missing for some license types because, though some Microsoft licenses include OneDrive functionality, Microsoft does not list OneDrive as a separate service in the license. On Demand License Management would only report usage for services that were explicitly listed in the assigned Microsoft license.

Now On Demand License Management reports the OnDrive usage for these licenses. Usage data is available as of the release date of the resolved issue and but is not available for dates before the release.


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