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NetVault 11.4 - Administration Guide

Introduction Getting started Configuring clients Configuring storage devices Backing up data Managing policies Restoring data Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in table view Managing disk-based storage devices in tree view Managing tape libraries in table view Managing tape libraries in tree view Managing tape drives in table view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user accounts Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Viewing event logs

You can view the event log messages from the View Events page.

To view event logs:
1
In the Navigation pane, click View Events.
2
On the View Events page, you can view the following information:
•
Date: Date and time when the event was raised
•
Class: Event class
•
Event: Event type
•
Message: Detailed log message or description
3
By default, the table is sorted by Date (newest to oldest).
You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault Backup WebUI .
To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table. For more information, see Customizing tables in NetVault Backup WebUI .
4
You can use the Search option to filter the table data and quickly find entries that contain the specified string in any column values. You can also include wildcards (“?” or “*”) in the search filter string.
5
The View Events page loads a maximum of 10,000 records initially. The total number of records fetched is displayed at the lower-right corner of the table. You can click Load more to load the next set of records, if available. Each load action fetches a maximum of 10,000 records. This button is disabled if there are no more records to load.
6
To stop or resume live updates, click the Pause or Resume Live Updates button.
7
To perform a logs-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

Setting event log filters

When viewing the event log messages, you can use one or more filters to display messages that match the specified criteria.

To set event log filters:
1
In the Navigation pane, click View Events.
2
On the View Events page, click Filter.
3
In the Set Event Filter dialog box, configure the options that you want to use.
Figure 27. Set Event Filter dialog box
Table 90. Log filter options
 
Filter option
Description

From

Select one of the following options:

•
First Event: To display from the first event, select this option.
•
Specific Time: To display from a specific date and time, select this option, and do the following:
Type the start date, or click the button next to the box, and select the start date.
Type the start time, or click the button next to the box, and select the start time.

To

Select one of the following options:

•
Last Event: To display up to the last event, select this option.
•
Specific Time: To display up to a specific date and time, select this option, and do the following:
Type the start date, or click the button next to the box, and select the start date.
Type the start time, or click the button next to the box, and select the start time.

Classes

Events are organized into following categories or classes:

•
Audit
•
NetVault Time
•
Device
•
Job
•
Licensing
•
Log Daemon
•
Machines
•
Media
•
Media Database
•
Policy
•
Scheduler Database
•
Stats Collection
•
Appliance

By default, all event classes are selected. To hide log messages for a class, clear the corresponding check box.

Only display event containing text

To display log messages that contain a particular string, type the filter string.

4
Click Filter to set the filter, and close the dialog box.
5
To clear the filter settings, click Clear Filter on the View Events page.

Using global notification methods

This section includes the following topics:

•
About global notification methods
•
Setting up a global notification method

About global notification methods

Global notification methods provide different mechanisms for sending notifications when an event occurs.

The available methods include the following:

•
Sysop Email: Use this method to send an email notification to the Administrator when an event occurs.
•
Print Report: Use this method to print a report after it is successfully generated from the View Reports page. This method can only be used for Report Job events.
•
Run a Job: Use this method to run a job when an event occurs.
•
SNMP Trap: Use this method to send SNMP traps (notification) to a network manager host when an event occurs.
The Simple Network Management Protocol (SNMP) provides a method to monitor and control the network devices on TCP/IP-based networks. An SNMP trap is a notification (message) sent from a managed device to the network management host when a significant event occurs. The event does not have to be an outage, a fault, or a security violation. The SNMP Trap method allows the administrator to monitor the NetVault Backup events from an SNMP-based network management interface as a part of the network management operations.
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