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NetVault 11.3 - Administration Guide

Introduction Getting started Configuring clients Configuring storage devices Backing up data Managing policies Restoring data Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in table view Managing disk-based storage devices in tree view Managing tape libraries in table view Managing tape libraries in tree view Managing tape drives in table view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user accounts Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup to use a specific VSS provider Configuring default settings using NetVault Configurator Configuring default settings using Txtconfig
Diagnostic tracing Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Available reports

NetVault Backup provides the following types of predefined reports.

Chargeback Capacity Usage

This report lets you view the storage usage information for existing client groups. It can be used for chargeback calculations based on storage usage. The client groups can represent MSP tenants, business units, or departments.

The report includes the following sections:

Total Data Stored by Client Group: For each client group, the report shows the following details:
- Client Group: Name of the client group.
- Client Group Description: Description of the client group.
- Total Data Stored: Total amount of data stored by the member clients. It shows the total size of all backups, including the total size of Duplicate and Data Copy backups stored by the member clients.
- Total Source Data Protected: Total amount of source data protected by the member clients. It shows the total size of the last instance of all Full Backups stored by the member clients.
Client Groups: This section provides information about existing client groups. The table is sorted by client group name.

Client Details

This report provides information about existing NetVault Backup Clients. The table is sorted by client name.

You can view the following details: client name, machine ID number, client type (OS), description, NetVault Backup version, NetVault Backup release, client accessibility status, and client status.

Client Groups

This report provides information about existing client groups. The table is sorted by client group name.

You can view the following details: group name, group description, whether the group includes all clients, and list of members (only displayed for groups that do not have the All clients option selected).

Client Statuses

You can use this report to view the status of existing NetVault Backup Clients.

The table includes the following information: client name, NetVault Backup version, accessibility status, and client status.

Configuration

The Configuration report provides a consolidated view of clients, job definitions, sets, users, notifications, and licenses.

The report includes the following sections:

Client Details: This section provides information about existing NetVault Backup Clients.
Backup Job Definitions: This section shows the definitions of existing backup jobs.

 

Scheduled Jobs: This section displays the scheduled jobs.
Selection Sets: This section provides information about the available Backup Selection Sets.
Selection Option Sets: This section provides information about the available Backup Options Sets.
Schedule Sets: This section provides information about the available Schedule Sets.
Backup Targets: This section provides information about the available Backup Target Sets.
Advanced Option Sets: This section provides information about the available Backup Advanced Options Sets.
User Details: This section provides information about the existing NetVault Backup users.
Notifications: This section provides information about the user notification profiles.
Licenses: This section shows the license capabilities and usage details for various components, including clients, libraries, NDMP devices, tape drives, optical drives, and slots. The table also shows the online and total tape capacity details and the license information for heterogeneous clients.

Data Stored by Client

You can use this report to view the amount of data stored by existing NetVault Backup Clients during a specified period.

By default, the report displays the data for the last seven days; you can set the report filters to change the period. You can also set the Client Name filter to view the details for specific clients.

The table includes the following details: start time, start date, run length, end date, end time, job ID number, client name, data transfer size, plug-in name, and set names (Backup Selection Set, Backup Options Set, Schedule Set, Target Set, and Backup Advanced Options Set).

Disk Storage Devices — General

You can use this report to view information about existing disk-based storage devices.

The table includes the following details: device name, host name, media group, device status, licensed capacity, actual protected capacity, staging space, deduplication store space, and total space available.

Expired Offline Media

This report provides information about retired offline media items. The table is sorted by media label.

You can view the following details: media label, media group label, barcode, total data written, last read date, offsite location, and marked for reuse.

Failed ULA Requests

This report provides information about user requests that were denied due to insufficient privileges.

For failed user requests, you can view the following details: request date and time, user name, source machine, and type of operation

By default, the report displays the data for the last seven days. You can set the report filters to change the period.

Front Side Data

This report shows the amount of source data protected for client machines and the storage utilization details for disk-based devices.

By default, the report includes the backups that were run in the last 28 days. You can set the report filters to change the period.

The report includes the following sections:

Front Side Data: This section displays the Phase 1 Full Backups performed during the specified period. It shows the last instance of a job. The report does not include Incremental Backups, Consolidated Backups, or Phase 1 or Phase 2 Duplicate or Data Copy Backups.
The Protected Data Size column shows backup size before de‑duplication. You can add the Total field to this column to display the total size of the backups.
RAS Devices — Storage Utilization: This section displays the storage utilization details for disk-based storage devices.

Full Online Storage

This report shows which online storage devices and media items are full.

This report includes the following sections:

Full Online Media: This section contains information about online tapes that are full.
Full Online RAS: This section contains information about online disk‑based devices that are full.

Global Notifications

This report shows which events are included in the global notification profile.

The report shows the event class, event type, notification method, and environment variables.

Historic Jobs — by date

You can use this report to view information about all backup and restore jobs that were performed during the specified period. The records are sorted by start date (newest to oldest).

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

You can view the following details: start time, start date, job duration, job title, job ID number, instance, client name, Backup Selection Set name, data transfer size, and job status.

Historic Jobs — by size

You can use this report to view information about all backup and restore jobs that were performed during the specified period. The records are sorted by data transfer size (largest to smallest).

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

You can view the following details: start time, start date, job duration, job title, job ID number, instance, client name, Backup Selection Set name, data transfer size, and job status.

Historic Jobs Duration — by date

This report provides information about jobs that exceeded the specified job duration. The records are sorted by start date (newest to oldest).

By default, the job duration limit is set to 8 hours; you can set the report filters to change the value. You can also set the filters to change the period, which is set to seven days by default.

You can view the following details: start time, start date, job duration, job title, job ID number, instance, client name, Backup Selection Set name, data transfer size, and job status.

Historic Jobs Encrypted — by date

You can use this report to view information about all encrypted primary and secondary copy backups that were performed during the specified period. The records sorted by start date (newest to oldest). This report does not include jobs which were performed without encryption.

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

You can view the following details: start time, start date, job duration, job title, job ID number, instance, client name, Backup Selection Set name, data transfer size, and job status.

Historic Jobs Encrypted — by size

You can use this report to view information about all encrypted primary and secondary copy backups that were performed during the specified period. The records are sorted by data transfer size (largest to smallest). This report does not include jobs which were performed without encryption.

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

You can view the following details: start time, start date, job duration, job title, job ID number, instance, client name, Backup Selection Set name, data transfer size, and job status.

Historic Jobs Failed — by date

You can use this report to view information about jobs that failed during the specified period. The records, sorted by start date (newest to oldest).

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

You can view the following details: start time, start date, job duration, job title, job ID number, instance, client name, Backup Selection Set name, data transfer size, and exit status.

Historic Jobs Successful — by date

You can use this report to view information about jobs that completed successfully during the specified period. The records are sorted by start date (newest to oldest).

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

You can view the following details: start time, start date, job duration, job title, job ID number, instance, client name, Backup Selection Set name, data transfer size, and exit status.

Historic Jobs Warnings — by date

You can use this report to view information about jobs that completed with warnings during the specified period. The records are sorted by start date (newest to oldest).

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

You can view the following details: start time, start date, job duration, job title, job ID number, instance, client name, Backup Selection Set name, data transfer size, and exit status.

Job Definitions

This report displays the job definitions of backup, restore, and report jobs.

The report includes the following sections:

Backup Job Definitions: This section shows the definitions of backup jobs created by various users. The jobs are sorted by user name.
Restore Job Definitions: This section shows the definitions of restore jobs created by various users. The jobs are sorted by user name.
Report Job Definitions: This section provides definitions of report jobs.

Library Contents

You can use this report to view information about online tape media items. The report also shows the blank tape count for existing libraries.

The report includes the following sections:

Libraries’ Media Contents: This section shows information about online tapes.
Blank Media Items In Libraries: This section shows the number of blank tapes available in existing libraries.

Media General

This report provides general information about available tape media items. The table is sorted by media label.

You can view the following details: media label, barcode, media type, format, machine name, media expiry date, offsite location, space used, space left, usable or not, and read‑only or not.

Media Quotas and Usage

You can use this report to view the media quota and media usage information for existing NetVault Backup users.

The table includes the following details: user name, media quota, and media used.

Monthly Job Summary

You can use this report to view the overall status of backup jobs performed in the last 30 days. The report also shows the jobs that are currently in progress and jobs that failed during the current month.

The Monthly Job Summary report includes the following sections:

Summary: The Summary section displays the following information:
Currently Active Jobs: This section shows the jobs that are currently in progress.
Failed Month Backup Jobs: This section shows the jobs that failed during the current month.

NDMP Jobs

You can use this report to view all jobs performed using the Plug-in for NDMP or Plug-in for SnapMirror to Tape. The records are sorted by filer name and start date.

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

The table includes the following information: start time, start date, job duration, job title, job ID number, instance, client name, filer name, plug-in name, Backup Selection Set name, data transfer size, and exit status.

NetVault Error Logs

You can use this report to view the error log messages generated during the specified period.

By default, the report includes the error messages generated in the last seven days. You can set the report filters to change the period.

The table includes the following details: date and time, client name, job ID, instance ID, error message, and warning level.

NetVault Events

You can use this report to view the NetVault Backup events that occurred during the specified period. By default, the report includes the events generated in the last seven days. You can set the report filters to change the period.

The table includes the following details: date and time, event type, event class, event description, and event message.

NetVault Logs

You can use this report to view all log messages generated during the specified period.

By default, the report includes the log messages generated in the last seven days. You can set the report filters to change the period.

The table includes the following details: job ID number, class, warning level, time, date, client name, and log message.

NetVault Logs — Most Recent

You can use this report to view the recent log messages.

Only the logs generated in the last two days are read to improve the report processing time and reduce the use of system memory for the report generation activity.

You can set the report filters to change the period.

The table includes the following details: job ID number, class, warning level, time, date, client name, and log message.

Offline Devices

This report shows which storage devices that are currently offline.

The report includes the following sections:

Offline Devices: The section contains information about tape-based devices that are offline.
Offline RAS Devices: The section contains information on disk-based devices that are offline.

Overnight Duplication Job Summary

You can use this report to view the overall status of duplication jobs performed in the last 16 hours. The report also shows the duplication jobs that are currently in progress and the duplication jobs that failed during the period.

The Overnight Duplication Job Summary report includes the following sections:

Summary: The Summary section displays the following information:
Currently Active Duplication Jobs: This section shows the duplication jobs that are in progress.
Failed Overnight Duplication Jobs: This section shows the duplication jobs that failed during the period.

Overnight Job Summary

You can use this report to view the overall status of backup jobs performed in the last 16 hours. The report also shows the jobs that are currently in progress and the jobs that failed during the period.

The Overnight Job Summary report includes the following sections:

Summary: The Summary section displays the following information:
Currently Active Jobs: This section shows the backup jobs that are in progress.
Failed Overnight Backup Jobs: This section shows the backup jobs that failed during the period.

Overnight Job Summary (Extended)

You can use this report to view the overall status of backup jobs performed in the last 24 hours. The report also shows jobs that are currently in progress, and the jobs that completed successfully or failed during the period.

By default, the report includes jobs that were performed in the last 24 hours. You can set the Start systime and End systime filters to view jobs that ran during a specified period.

The report includes the following components:

Summary: The Summary section displays the following information:
Currently Active Jobs: This section shows the jobs that are in progress.
Failed Overnight Backup Jobs: This section shows jobs that failed.
Completed Overnight Backup Jobs: This section shows the jobs that completed successfully.

Policies Summary

This report provides information about the policy-based backups performed during the specified period.

By default, the report includes the policies that were run in the last seven days. You can set the report filters to change the period.

The report includes the following sections:

Policy Basics: This section displays all policy-based backups that were performed during the specified period.
Failed Policy Jobs: This section displays the policy-backups that failed during the specified period.

Restore Summary

This report provides a summary of restore jobs.

The report shows the following information: start time, start date, client name, job title, job ID number, instance ID, job duration, and exit status.

Server Daily Summary

You can use this report to view the daily backup summary for the server. The report also includes information about media items residing in the existing libraries

The report includes the following components:

Jobs in Progress: This section shows the jobs that are in progress.
Jobs Status Check: This section shows the jobs that failed.
Jobs Completed with Warnings: This section shows the jobs that completed with warnings.
Jobs Completed OK: This section shows the jobs that completed successfully.
Media: The report also provides information about the tapes residing in the specified libraries.

Server License — Capabilities and Usage

This report displays the license capabilities and usage details for clients, SmartClients, and various types of devices. The report also includes the license flag information for various components.

Single Job Summary

This report provides information about a single job. The report includes job information, drive events, data transfer data, and media usage information.

You can set the report filters to view information pertaining to one or multiple instances of the specified job.

The report includes the following sections:

Single Job Main Summary: This section provides the job details for the specified job.
Single Job’s Drive Events: This section shows the device events for the specified job.
Single Job’s Media Transfers: This section shows the data transfer details for the specified job.
Media used by single backup: This section lists the media items used by the specified job.

Single Policy Summary

This report provides information about a single backup policy. The report provides the policy status summary, client and job details, failed jobs, and data transfer summary.

The report includes the following sections:

Policy status information: This section provides the status summary.
Policy clients: This section provides a list of clients included in the policy-based backup.
Defined policy jobs: This section provides information about the jobs that are defined in the policy.
Failed jobs within single policy: This section lists the jobs that failed.
Policy Totals: This section provides the data transfer summary for policy jobs.

Single User's Audit Trail

This report provides information about all attempted operations by a specified user.

You can view the following details: date, time, source machine, account, operation type, and request status (granted or not).

By default, the report shows the messages that were generated in the last seven days. You can set the report filters to change the period.

Storage Contents Query

This report provides information about the contents stored in tape media items.

By default, the report includes all existing tape media items. You can view information about specific media items by setting one or more filter options. The available filter options are client name, media label, media group label, job title, and plug-in name.

You can view the following details: job title, client name, transfer size, media label, barcode, media group label, backup date, backup time, segment expiry date, segment expiry time, and plug-in name.

Storage Segment Contents Query

This report provides information about the contents stored in individual tape segments.

You can view the following details: media label, barcode, job title, client name, plug-in name, backup date, backup time, and segment length.

Storage Utilization

You can use this report to view the utilization details for disk- and tape-based storage devices.

The report includes the following sections:

Media Utilization: This section shows the used and free space details for tape-based devices.
Blank Media Items In Libraries: This section shows the number of blank tapes available in existing libraries.
RAS Devices — Storage Utilization: This section shows the used and free space details for disk-based devices.

Storage Utilization — RAS

You can use this report to view the utilization details for disk-based storage devices.

The table includes the following information: device name, media group, licensed and actual protected capacity, staging space, deduplication store space, and total space available.

Tape Return

You can use this report to get information about retired offline media items. You can filter the report based on Media Group Label and Offsite Location.

The table shows the following details: media label, media group label, barcode, last write and read date, offsite location, number of times the tape has been initialized, number of write errors, and marked for reuse.

Tapes to Send Offsite

You can use this report to get information about tapes that are available for offsite storage for disaster recovery purposes. You can filter the report based on the Last Write Date and Media Group Label options.

The report includes the following sections:

Media to Send Offsite: This section displays the media items that are available for offsite storage.
Media Segments (to Send Offsite): This report provides information about the contents stored in individual tape segments.

User Details

This report provides information about existing NetVault Backup users.

The table includes the following fields: user name, real name, description, location, email ID, other contact details, last logon date and time, and access type (if local access only).

User Notifications

This report shows which events are included in the notification profiles for users.

The table shows the following information: real name of the user, event class, event type, notification method, and environment variables.

User Privileges

You can use this report to view the privileges granted to individual user accounts.

The table displays the account name and list of privileges granted to the user (All, if the user has all privileges).

User-Defined Event Types

You can use this report to view information about user-defined events.

The table shows the event name and event description.

VMware Job History

This report provides information about a virtual machine backup job. You can use the filter options to specify the job ID number and instance number.

The report shows the following details for each virtual machine included in the job:

VM Name: Name of the virtual machine.
Transferred Size: Amount of data transferred.
Last Backup: Date and time when the last backup was attempted for the virtual machine.
Server: Name of the vCenter or ESX/ESXi Server.
Backup State: Shows the status of the virtual machine backup (true = backup is successful; false = backup has failed).
File indexing: Shows the status of file-level indexing (true = file‑level indexing is successful; false = file-level indexing has failed or file-level indexing is disabled).
CBT: Shows if CBT is enabled for the virtual machine (true = CBT is enabled; false = CBT is disabled).
Job ID: Job ID number.
Job Instance: Job instance number.

Weekly Job Summary

You can use this report to view the overall status of backup jobs performed in the last seven days. The report also shows the jobs that are currently in progress and the jobs that failed during the period.

The Weekly Job Summary report includes the following sections:

Summary: The Summary section displays the following information:
Currently Active Jobs: This section shows the backup jobs that are currently in progress.
Failed Week Backup Jobs: This section provides a list of backup jobs that failed during the period.

Workstation Client failed job

You can use this report to view the backups jobs that failed for Workstation Clients.

The table includes the following information: start date, start time, client name, job title, job ID number, instance, and exit status.

Workstation Client Jobs — by client

This report shows all Workstation Client backups performed during the specified period. The records are sorted by client name.

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

The table includes the following information: start date, start time, client name, job title, job ID number, instance, transfer size, and exit status.

Workstation Client Jobs — by date

This report shows all Workstation Client backups performed during the specified period. The records are sorted by start date (newest to oldest).

By default, the report includes the jobs that were run in the last seven days. You can set the report filters to change the period.

The table includes the following information: start date, start time, client name, job title, job ID number, instance, transfer size, and exit status.

Workstation Client successful jobs

This report displays the Workstation Client backups that completed successfully.

The table includes the following information: start date, start time, client name, job title, job ID number, instance, transfer size, and exit status.

Workstation Client Inactive for a Week

This report displays the Workstation Clients that have not had a backup attempted for more than seven (7) days. This report can be used to determine which Workstation Clients have not connected to the network where the NetVault Backup Server resides long enough for a backup to occur. It helps you to identify the workstation data that may be at risk by not being protected for long-term retention or disaster recovery.

The report includes the following fields: client name, job ID, and job title.

 

Working with client clusters

About client cluster support

NetVault Backup offers cluster-aware versions of various plug-ins that enable data protection for distributed data. These plug-ins require Cluster Support License Keys.

The cluster nodes are grouped into a Virtual Client on which the cluster-aware plug-in is installed. The backups and restores of cluster nodes are performed through the virtual client.

The following table lists the NetVault Backup plug-ins that can be used in a cluster setup.

Quest NetVault Backup Plug-in for FileSystem

This plug-in is shipped with the NetVault Backup software and can be used to back up the shared file system data on the following platforms:

For more information about the supported cluster software versions, see the Quest NetVault Backup Compatibility Guide. You can download this guide from https://support.quest.com/.

A default installation of NetVault Backup does not require licensing of its native Plug-in for FileSystem. However, to use this plug-in a cluster setup, a File System Cluster Support license key is required.

Quest NetVault Backup Plug-in for Exchange

This plug-in can be deployed in an Exchange Server Single Copy Cluster (SCC)/Failover Cluster or Cluster Continuous Replication (CCR) setup to back up the distributed Exchange Server data. For more information, see the Quest NetVault Backup Plug-in for Exchange User’s Guide.

Quest NetVault Backup Plug-in for Hyper-V

This plug-in can be deployed in a Hyper-V failover cluster setup to back up cluster data through a virtual client. For more information, see the Quest NetVault Backup Plug-in for Hyper-V User’s Guide.

Quest NetVault Backup Plug-in for Oracle

This plug-in can be used in Oracle's Real Application Clusters (RAC) setup to back up the distributed Oracle database. For more information, see the Quest NetVault Backup Plug-in for Oracle User’s Guide.

Quest NetVault Backup Plug-in for SQL Server

This plug-in can be used in an SQL Server Failover Cluster setup to back up the distributed SQL Server database. For more information, see the Quest NetVault Backup Plug-in for SQL Server User’s Guide.

A virtual client is created when you install a cluster-aware plug-in. All nodes in a cluster are grouped to form a virtual client.

A virtual client is managed like any other NetVault Backup Client. It can be browsed and added to client groups and policies, granted user access, and included in reports. The NetVault Backup Server administers the creation and configuration of a virtual client. The cluster-aware version of the plug-in runs locally on the cluster nodes and the data is processed locally. A cluster node configured as a SmartClient sends data directly to the locally attached storage device.

Device configuration in cluster environment

In a cluster setup, a backup device can be connected in different ways. This section describes the pros and cons of some of the device configuration methods.

Connecting a device to the NetVault Backup Server or Client: This type of configuration allows the control of a robotic arm. However, during backups and restores, the data is transferred over the network.
Sharing drives: A derivative of the previous method can be used by connecting the physical library to the NetVault Backup Server, thus, giving it the control of the robotic arm, and sharing the drive with the cluster nodes. This configuration allows the control of the robotic arm and at the same time enables local data transfers.
Connecting a device to a cluster node: This configuration offers the fastest method of data transfer as the data is routed directly to a locally attached device.
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