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NetVault 11.3 - Administration Guide

Introduction Getting started Configuring clients Configuring storage devices Backing up data Managing policies Restoring data Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in table view Managing disk-based storage devices in tree view Managing tape libraries in table view Managing tape libraries in tree view Managing tape drives in table view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user accounts Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup to use a specific VSS provider Configuring default settings using NetVault Configurator Configuring default settings using Txtconfig
Diagnostic tracing Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Determining the reason for "waiting for media" status

When a job is in Waiting for Media state, it implies that the job is unable to initiate data transfer as the target drive or media item is unavailable. The Diagnose Job method allows you to determine the exact reason for this state.

A job may be in the Waiting for Media state due to the following reasons:

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On the Diagnose Media Request page, you can view the following information:
Media Request ID: Media request ID.
Request Type: Backup or restore.
Status: Status of the media request.
Priority: Media request priority.
Client: NetVault Backup Client on which the job is running.
Media: Target media and group label (if specified).
Reuse Media: The “Reuse Media” option is selected or not.
Required Space: Amount of space required on the media to complete the current request.
Ensure backup is the first on the target media: The “Ensure This Backup is First on the Media” option is selected or not.
Auto-Label: The “Label Blank Media Automatically” option is selected or not.
Mark Read-Only After: The “Mark Media Read-Only” option is selected or not.
Media Format: Media format.
Unload on Completion: Media to be unloaded after job completion or not.
Drives: Drive on which the tape resides.
Force Local: The “Local Drives Only” option is selected or not.
Network Compression: The “Network Compression” option is selected or not.
The Reasons table lists the reasons why the specified device or media cannot be used for the job. The following list provides some examples:

Viewing log messages for a job

a
In the Navigation pane, click Manage Job Definitions or Job History.
c
On the Manage Job Definitions — View Job, select the instance, and click View Logs.

Monitoring job progress

You can monitor the progress of a job from the Monitor Job page. The page displays the job status, data transfer rate, log messages, and other job details.

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On the Monitor Job page, you can view the following information:
Figure 19. Monitor Job page

Job details: This area displays the following details: job title, job ID, phase number, instance ID, client name, plug-in name, start time, expected completion time, run count, duration, size, and status.
Data transfer chart: This area displays the data transfer chart.
Job logs: This area displays the log messages generated for the job.

Clearing job errors and warnings

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