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NetVault 11.3 - Administration Guide

Introduction Getting started Configuring clients Configuring storage devices Backing up data Managing policies Restoring data Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in table view Managing disk-based storage devices in tree view Managing tape libraries in table view Managing tape libraries in tree view Managing tape drives in table view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user accounts Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup to use a specific VSS provider Configuring default settings using NetVault Configurator Configuring default settings using Txtconfig
Diagnostic tracing Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Starting or stopping the NetVault Backup Service

The NetVault Backup Service is configured to start automatically on the server and client machines. You can use the NetVault Configurator, Txtconfig utility, or CLI to manually start or stop the NetVault Backup Service.

* 
NOTE: You must be logged-in with Administrator privileges on Windows-based systems and root user privileges on Linux- and UNIX-based systems to use these utilities.
To manually start or stop the NetVault Backup Service:
1
Using NetVault Configurator (Windows only):
a
On the Start menu, click NetVault Configurator. You can access this program from Start > All Programs > Quest > NetVault Backup > NetVault Configurator.
b
In the Configurator window, click the Service tab.
c
Depending on the current state of the NetVault Backup Service, click Stop Service or Start Service, and then click OK.
2
Using Txtconfig:
a
In a terminal or command prompt window, type, txtconfig, and press Enter or Return.
b
On the Machine page, press p to view the main menu, and then press the option number for the Services page.
c
Depending on the current state of the NetVault Backup Service, press the option number to stop or start the service. Press s, and then press q.
3
Using CLI:
a
On Linux-based systems:
To start the service, type: $NV_HOME/etc/startup.sh start
To stop the service, type: $NV_HOME/etc/startup.sh stop
b
On Windows-based systems:
To start the service, type: net start “NetVault Process Manager”
To stop the service, type: net stop “NetVault Process Manager”

Enabling Web Service over HTTP or HTTPS

By default, the Web Service is enabled over HTTPS. You can modify the Web Service settings to change the port or protocol. These settings also let you specify the security certificate file and private key file for HTTPS communications.

You can modify the Web Service settings through the following interfaces: NetVault Backup WebUI (through the Change Settings page), NetVault Configurator (Windows only), or Txtconfig.

* 
NOTE: NetVault Backup uses port 8443 as the default HTTPS listen port for incoming Web Service connections. When installing the server, if the default port (8443) is in use by any other application, NetVault Backup assigns the first available port in the port range 50486 to 65535.

You must be logged-in with Administrator privileges on Windows-based systems and root user privileges on Linux- and UNIX-based systems to use this procedure.
To configure the Web Service settings for NetVault Backup:
1
Access the Web Service settings by using any of the following methods:
•
NetVault Backup WebUI:
a
Start the NetVault WebUI, and in the Navigation pane, click Change Settings.
b
On the Configuration page, click Server Settings.
c
On the NetVault Server Settings page, under Services, click Web Service.
•
NetVault Configurator (Windows only):
a
On the Start menu, click NetVault Configurator. You can access this program from Start > All Programs > Quest > NetVault Backup > NetVault Configurator.
b
In the Configurator window, click the Web Service tab.
•
Txtconfig:
a
In a terminal or command prompt window, type, txtconfig, and press Enter or Return.
b
On the Machine page, press p to view the main menu, and then press the option number for the Web Service page.
2
Configure the following settings.
Setting
Description

HTTP settings

To access the Web Service through HTTP, configure the following settings:

•
Enable Web Service over HTTP: Select this check box.
If you are using Txtconfig, press the option number for this setting to change the value to ON.
•
HTTP Listen port for incoming Web Service connections: The default HTTP port is 80.
If this port is in use by any other server or application, configure an alternate port.

HTTPS settings

To access the Web Service through HTTPS, configure the following settings:

•
Enable Web Service over HTTPS: This protocol is selected by default.
HTTPS is the preferred protocol. This protocol provides encrypted communication between the client and server. It protects sensitive data such as NetVault Backup passwords passed between the browser and NetVault Web Service.
•
HTTPS Listen port for incoming Web Service connections: By default, NetVault Backup uses port 8443 for HTTPS. If this port is in use by any other server or application, configure an alternate port.
•
WebService security certificate file: To use HTTPS, provide an SSL certificate.
NetVault Backup provides a self-signed certificate (server.crt), which resides in the etc directory under the NetVault Backup installation directory. This certificate generates warnings in most browsers.
For the browser to accept a certificate without warnings, provide a valid certificate file signed by a trusted certificate authority.
•
WebService private key file: Provide the private key file required for HTTPS communications.
The default key file is server.key, which resides in the etc directory under the NetVault Backup installation directory.
3
To save the settings, do the following:
•
NetVault WebUI: Click Apply to apply the settings and close the WebUI dialog box.
•
NetVault Configurator: Click OK to apply the changes and exit Configurator.
•
Txtconfig: Press s to save the settings, and then press q to quit Txtconfig.

Logging in to NetVault Backup

* 
NOTE: You must be logged-in with Administrator privileges on Windows-based systems and root user privileges on Linux- and UNIX-based systems to run NetVault Backup.
To log in to NetVault Backup:
1
Open a browser window. In the address bar, type:
https://<machine-name>:8443
Press Enter.
2
In the Login dialog box, type your user name and password.
* 
NOTE: There are two predefined user accounts in NetVault Backup:
•
admin: The administrator account for NetVault Backup.
•
default: A standard user account that can be used to perform various operations in NetVault Backup.

After installing NetVault Backup, you can use either the admin or the default user account to log in to NetVault Backup. By default, no password is assigned to these user accounts. For more information about NetVault Backup user accounts, see Managing user accounts.

3
To save the user name, select the Remember Me check box.
4
Click Log In.
After you log in, the WebUI opens the Server Monitor page in your browser window.

Overview of NetVault Backup WebUI

The NetVault Backup WebUI consists of the Header pane, Navigation pane, and Operations pane.

Figure 2. NetVault Backup WebUI home page

The following table provides a brief description of the WebUI panes.

Table 1. NetVault Backup WebUI panes
Pane
Description

Header pane

This pane includes the following items:

•
Video Tutorial: Provides access to the video tutorial for the currently loaded page. The link opens in a new browser window or tab.
•
Language: Displays the list of available languages from which you can select the display and input language for NetVault Backup WebUI.
This option does not change the locale setting for NetVault Backup. To change the locale for NetVault Backup, see Changing language and locale settings.
•
User: Displays the user icon and user name. To quit NetVault Backup, move the pointer over the area, and click Sign Out.
•
Information button: Shows the About dialog box.

Navigation pane

This pane provides links to set up, manage, and monitor various aspects of NetVault Backup. The navigation links are organized into the following sections:

•
Monitoring
•
Jobs
•
Reporting
•
Configuration
•
Help

For more information about this pane, see Navigation pane.

Operations pane

This pane is the main area where you perform all NetVault Backup operations. The Operations pane loads various WebUI pages depending on the item you select in the Navigation pane.

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