NetVault Backup cannot start if the PostgreSQL database that is used to store the system data does not start. To correct this issue, delete the “postmaster.pid” file from the location referenced in the log and restart the NetVault Backup Server.
NetVault Backup cannot start if the PostgreSQL database that is used to store the system data does not start. To correct this issue, start the Task Manager, and click Show processes from all users. You can see multiple instances of postgres32.exe running on the system. Select any one instance of this process, and click End Process to remove all instances of postgres32.exe. Then, start the NetVault Backup Service.
This issue can occur if the Postgres service cannot resolve the host name localhost, and fails to start.
Check the /etc/hosts file, and if the file does not contain an entry for localhost, add the entry.
After any change in the IP address of the NetVault Backup Server (for example, due to reassignment at reboot by DHCP), you must clear the browser cache before logging in to the NetVault Backup WebUI. Otherwise, the login may fail with a message that the server is not accessible. Alternatively, you can assign a static IP address to the NetVault Backup Server.