Chat now with support
Chat with Support

Migration Manager for PSTs Enterprise Edition 7.2 - Administrator Guide


This view provides an overview of the project as a whole. The following are its features:


Table showing statistics related to users and their status within the migration

Project Statistics

Graphs showing the status and trends of files and users over the past days, weeks, or months


Table showing statistics related to discovered files and their status within the migration


A section designed to enable an Operator to quickly be able to tell the current health of a migration in a graphical display. The following are its features:


Drillable badges displaying the number of actions needed or unacknowledged events

Last 24 hour BITS activity

Shows hourly activity reported for files being centralized from the Agents to the Migration Manager for PSTs server for the past 24 hours

Module Backlog

Drillable bar graph showing the size or count of data backlogged per Migration Manager for PSTs module

Last 24 hour Ingest activity

Shows hourly ingestion rates over the past 24 hours

BITS size last 14 days

Line graph showing daily rates of centralized data over the past two weeks

Ingest activity last 14 days

Line graph showing daily rates of ingestion over the past two weeks


This section permits centralized observation of resource consumption of servers running Modules within a specified location. The focus of this is to provide a point in time review of resource consumption and not a comprehensive performance monitor for the Migration Manager for PSTs environment. Displayed is graphical output for CPU, RAM, and disk usage.


This section of the Console is where most actions against users are taken. Assignment of user types, profiles, and priorities are all performed within this section. This sub-menu is where a lot of the migration monitoring and management takes place.

The grid returned under the "Users" sub-menu is comprised of two portions. Initially presented is a display of user information and general statistics about all the users in an AD environment. Each user who has discovered files can be expanded by clicking the plus sign (+) at the left of its row. The resultant sub-table has the same characteristics as the "Files" section and will be described in detail in a succeeding section of this guide. The ribbon and right-click options change depending on which section your selection is located.

The home ribbon when "Users" is selected has options impacting the selected user (with one exception). These options and a description of their functionality are as follows:



Refreshes the data in the grid

Enable Users

Manage Users

Permits the ability to set migration and email priority assignments to enable users for email communication or migration


Manage Users

Contains a drop down list of several available actions. The contents of this list are also available when right-clicking a selection in the grid

Reset User

Manage Users

Removes all database entries for files associated with selected user or group of users

Assign Profile

Manage Users

Permits profile assignments to users for specialized settings

Request Client Log File

Manage Users

Queues a request delivered at the next agent polling period for a selected user to return the Migration Manager for PSTs Migration Agent client logs to the server for review

Import Attributes

Manage Users

Allows importing of a specifically formatted text file, or XLSX, to assign values to fields for specific users

Edit Attributes

Manage Users

Allows manual assignment of "User Custom Field" values

User log

Manage Users

Provides information regarding events, errors, and actions taken against the selected user through the duration of the project

User Info


Provides Active Directory information about the selected user and the status of all PST files for that user by number, volume, and current progress



Provides a list of files, their upload status, the present module they are in, and the status of that module's efforts

Inactive Users


Provides the ability to identify users who have historically returned discovery results but have been inactive for a specified number of days



Enables Operator to create a new comment on a user or file depending on selection



Shows all comments associated with the selection

Close All Comments


Closes all comments associated with the selection

The "Action" menu has several options for selection. As with the home ribbon under the "Users" sub-menu, these options are related to the presently selected object in the grid, and changes depending on if that selection is one or many files or users. These options are also available when right-clicking on selection within the grid. The following is a list and description of the options available under the "Action" menu when a user is the selected object:

Clear Postponement

During an interactive migration, permits a reset of a user's request to postpone the migration of their files

Mark files for Migration

Operators option to migrate a user’s files

Mark files for Deletion

Operators option to delete a user’s files

Change User Type

Operators option to specify a non-default user type for an account

Manage User's Files

Shows a filtered redirection to the owner management portion of the console showing the selected users files

Set Unauthorized for Migration

Makes a user not authorized for migration, even though they may be enabled.

Watch/Stop watching

Flags or un-flags a user for watching.

Show user’s Workstations

Shows workstations that a given user as logged into.

The type of user designated by the "Change User Type" option can dictate the way the features of the product affect a given user. Below is a list of available types and their description:

User Account

Default type assigned to all users

Service Account

Type to identify service accounts that may be discovering data erroneously

Admin Account

Type to identify accounts with elevated permissions that may be discovering data erroneously

Group Mailbox Account

Type to identify mailboxes belonging to a department or other group


Designated type for all Migration Manager for PSTs Operators


Designation for an account belonging to someone who has left the organization


Designation for member of the help desk team

Not in AD

Designation for local accounts logged into workstations with a Migration Agent installed

Mac OS user

Designation for users running a version of Apple's workstation operating system


Designation for a user that is in Office 365 with an email address different from the one in Active Directory

Related Documents