This feature enables users to view previous logs of a job, from previous occurrences of the same job. You can access a list of the history by selecting the History button in the Log Viewer.
This will open the History window. By default this window shows logs collected in the last 5 days, but this number can be altered by the user in this same window.
By Double-click on any row in the History window, you can display that selected previous log in the Log Viewer.
NOTE: This feature is only available for File Share and SharePoint use.
This feature enables users to save a special CSV log file which contains only items that have encountered errors and failed during a copy operation. Once the errors are corrected, the CSV file containing those files can be reprocessed successfully.
1.Once a copy operation has completed, click View log.
2.Save the special CSV file by clicking Reprocess Failed Items.
3.Correct the errors which caused the items to fail during the initial copy operation.
4.Back in the Navigator, right click on your target site and choose "Use CSV to" and then select "Upload/Copy Content" to re-copy the files contained in the CSV.
5. In the Upload or copy content using CSV window, enter the path to the CSV file. Select the items to be copied and click Finish.
Users can zip logs for the purpose of sharing the user logs.
In order to zip logs, navigate to a job you would like to zip the logs for, right click and select Zip Logs.
This will open an explorer window, where you can save the zip file.
This section provides you with an overview of your troubleshooting options.