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ControlPoint 8.6.1 - for Office 365 Administration Guide

Table of Contents

Preface The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License

Renewing or Changing the Terms of Your ControlPoint License

Setting Up ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache

Nightly Full Discovery Using the Discovery Service

IMPORTANT: Before Running the Discovery Service Launching the Discovery Setup Application Changing Discovery Service Configuration and Settings Starting or Stopping the Metalogix ControlPoint Discovery Service and Changing Discovery Service Properties Monitoring the Discovery Service Queue

Viewing Discovery Detail

ControlPoint Settings Used by the Discovery Service

Running Discovery from the ControlPoint Application Interface

Updating Full Discovery and Scheduler Windows Jobs Using Sensitive Content Manager Services

Launching the SCM Services Setup Application Changing SCM Services Configuration and Settings Monitoring the Status of ControlPoint Interactions with SCM Viewing SCM Job Detail

Setting Sensitive Content Manager End Points and Managing Scanning Preferences Registering and Re-registering the ControlPoint Online App for Modern Authentication Modifying ControlPoint Configuration Settings

Changing Default Settings for Actions and Analyses

Supress "Item is inherited - no processing done" Message(SkipNotDoneMsg) Maximum Line Items in Real-time Reports (REPCAP) "Use Cached Data" Default Value (CACHEREP) Abort Report Processing on Error (ABORTREPORTONERROR) Time to Retain Page Data in Cache (CACHEREPORT4) Time to Retain Temporary UI Objects in Cache (UICACHEDURATION) Number of List Items to Display in Selection Grid "Show unique permissions only" Default Value (SHOWUNIQUEPERMONLY) Users to Exclude from Reports (EXCLUDEDUSERS) Maximum Number of Users to Act On (MAXUSERSFORACTION) CSV Delimiter Character (CSVDELIMETER)

Changing Default Settings to Improve Application Performance

Time to Run an Operation Before Timing Out (OPERATIONTIMEOUT) Maximum Number of Objects to Processed in Parallel (MaxParallelProcs) Operations Using Parallel Processing (ParallelProcs) Objects Subject to Parallel Processing (ParallelProcSites) SQL Command Timeout Value (COMMANDTIMEOUT) Maximum Number of Objects to Pass to the Selection Builder (MaxObjectsForSelection) Number of Seconds After Which Browser Reports Server Timeout (SERVERTIMEOUT) Idle Time Before Session is Terminated (STIMEOUT) Maximum Size of Library in Which to Search for Web Part Pages (WEBPAGESLIMIT)

Changing Settings to Improve Discovery Performance

Show Menu Items That Require Discovery (DiscoveryEnabled) Abort Discovery on Error (ABORTDISCOVERY) Depth at Which Discovery Should Stop Processing When the Time Restriction is Reached (DISCOVERYRESUMELEVEL) Discovery Pause Time to Allow Other Operations (DISCOVERYSLEEP) Maximum Discovery Run Time (DISCOVERYTIMERESTRICTION) Tuning Options to Improve Discovery Performance (SPEEDDISCOVERY) Site Collections to Exclude from Full Discovery (URLEXCLUDE)

Changing Default Settings for Navigation

Postpone Security Trimming of SharePoint Hierarchy Until Site Collection is Expanded (PostponeSecurityTrim) Search Using Cached Data (CACHEDSEARCH) Maximum Number of Objects to Display Before Foldering (NAVCAP) Maximum Number of SharePoint Groups to Display in SharePoint Hierarchy (SPGROUPCAP) Preload All Site Collections in Server-side Cache (PRELOADSITECACHE) Show SharePoint Groups with No Permissions in Hierarchy (ShowNoPermSPGroup) Display url or Site Name in SharePoint Hierarchy (SHOWURLASTITLE) Maximum Number of Users to Display in SharePoint Hierarchy (SPUSERCAP) Maximum Number of SharePoint Groups to Display in SharePoint Hierarchy (SPGROUPCAP) Maximum Number of Users to Act On (MAXUSERSFORACTION)

Changing Trace Switch Logging Levels Changing Default Settings for Compliance

Compliance Endpoints Compliance Alert Email Text Scan List Item Text in Addition to Attachments (IncludeTextWhenScanning)

Managing Site Provisioning Settings

Maximum Number of Provisioning Requests in Completed an Rejected Folders Changing the Subject and/or Body of Provisioning Request Emails

Setting Preferences for the ControlPoint Scheduler

Maximum Number of Scheduled Jobs to Submit at One Time (MAXSUBMIT) Number of Minutes Scheduler Will Wait Before Next Group of Jobs (OVERIDESCHEDULETIMERMINUTES) Maximum Line Items in Scheduled Report Results (SCHEDULEDREPCAP) Defining "Admins" for Scheduled Analysis Results Distribution (SiteAdminCriteria) Permissions Level for Site Admin Definition for Scheduled Report Distribution (SiteAdminPermissionLevel)

Changing Settings for Anomalous Activity Detection

Enabling Anomalous Activity Detection via the ControlPoint Scheduled Job Review Changing the Subject and/or Body of Anomalous Activity Detection Emails

Miscellaneous and Custom Configuration Settings

SQL Server Connection String for xcAdmin Database (xcAdminConnectionString) Url for ControlPoint Outside the Default Zone (INBOUNDCONTROLPOINTURL) No Dashboard (NODASHBOARD) Initial Screen (INITSCREEN)

Special-Purpose Configuration Settings

Enable Additional Tracing and Logging (DEVENV)

ControlPoint Online-Specific Settings

Audit Log Report Data Library (HostedAuditLogReportList) Additional Configuration Settings for the Hosted Environment Site Collections to Exclude from SharePoint Hierarchy (HostedExcludeURLs) Created (Hidden) Settings

Troubleshooting

ControlPoint Log Files

Installation Log (xcControlPoint.log) ControlPoint Administration Log (xcAdmin.log) ControlPoint Web Config File (web.config)

I am Continually Prompted to Log Into ControlPoint but the Login Never Completes

Troubleshooting

ControlPoint Log Files

There are log files that can help in troubleshooting ControlPoint issues.

NOTE: If you cannot diagnose your issue using the information in this guide and need to contact Quest Technical Support, have any applicable log file(s) readily available to help the Technical Support Specialist better assist you.

Installation Log (xcControlPoint.log)

The following installation log files are located on the machine on which ControlPoint was installed for the farm, in the directory C:\Program Files\Metalogix\ControlPoint Online\ControlPointFeatures\Logs:

·RollingAppenderDebugInfo tracks the progress of the installation.

·RollingAppenderWarnErrorFatal.txt and log.txt record errors encountered during the installation.

ControlPoint Administration Log (xcAdmin.log)

xcAdmin.log:

·is the log file where the following information is recorded:

§ControlPoint application errors

§the progress of both nightly and interactive Full Discovery tasks, and

·is accessible from the machine on which ControlPoint was installed for the farm, in the following directory: C:\Program Files\Metalogix\ControlPoint Online\Layouts\Axceler\Log

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