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Metalogix ControlPoint 8.6.1 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Configuring ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Setting Sensitive Content Manager EndPoints and Managing Scanning Preferences Managing ControlPoint Configuration and Permissions Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses
Supress "Item is inherited - no processing done" Message(SkipNotDoneMsg) Maximum Line Items in Real-time (REPCAP) "Use Cached Data" Default Value (CACHEDREP) Abort Report Processing on Error (ABORTREPORTONERROR) Display "Include users with AD group membership" Parameter (SHOWADGROUPS) Copy/Move Default Temporary Location (TEMPLOCATION) Time to Retain Page Data in Cache (CACHEREPORT4) Time to Retain Temporary UI Objects in Cache (UICACHEDURATION) Number of Reports to Keep in Memory After Drill-Down (RVSESSIONSKEPT) Exclude Web Application(s) from Statistics List (DASHBOARDWAPEXCLUDE) Number of List Items to Display in Selection Grid (DISPLAYSINGLELISTITEMS) Use Activity Min. Date as Start Date (UseActivityDbDate) "Show unique permissions only" Default Value (SHOWUNIQUEPERMONLY) Duplicate Files Report Limit (DuplicateFilesReportLimit) Users to Exclude from Reports (EXCLUDEDUSERS) Eliminate Claims Prefix from Username in Reports (UseCleanedLoginNameInReports) Maximum Number of Orphaned Users to Delete Per Scheduled Batch (OrphanDeleteBatchSize) CSV Delimiter Character (CSVDELIMETER) Largest Active Directory Group to Expand in Reports (MAXMEMBERS) Maximum Number of Users to Act On (MAXUSERSFORACTION) Hide the "Set User Direct Permissions" Action in Permissions Management (PREVENTUSERPERMS) Prevent Set Site Collection Quotas (PreventSetSCQuota) Show Nested Active Directory Groups (PROCESSADHIERARCHY) Hide Interactive Analysis Link (RESTRICTSL) Use Minimum Activity Date as Start Date (USEACTIVITYDBDATES)
Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

Download as .csv: No Cached Data for Download


Upon clicking the Download as .csv link from the results of a ControlPoint search or analysis, the following message displays:

Error:  No cached data for download


The time period during which ControlPoint holds search or analysis results in the server's cache has expired.


Re-run the search or analysis and complete the download to csv while the data is still in cache.

NOTE:  By default, ControlPoint holds results data in cache for 20 minutes.  ControlPoint Application Administrators can, however, specify a different length of time.


Export Results to Excel: "The file you are trying to open is in a different format..."


When an attempt is made to save search or analysis results to an Excel file via the results toolbar, the following message displays:

The file you are trying to open, '[file_name].xls', is in a different format than specified by the file extension.  Verify that the file is not corrupted and is from a trusted source b efore opening the file.  Do you want to open the file now?

Possible Reason

Security settings are insufficient for the ControlPoint Service account's Temp folder on the We b front-end server.


1Log into the Web front-end server where ControlPoint is installed.

2Navigate to the Temp folder.*

3Make sure the group Authenticated Users has Full Control permissions

*Note that, as shown in the examples below, the precise location of the appropriate Temp folder depends on your server configuration.

Authenticated users


Action or Analysis Taking Longer Than Expected


An action or analysis you requested is took longer than expected.  If you requested an analysis, try changing the option to use data from the cache, or narrow the scope of the analysis.  If Discovery was running at the time you made your request, try again after Discovery completes.


·If you have chosen to run an analysis on real-time data, consider using cached data instead.


·Narrow the scope of the operation.  For example, re-initiate the operation from a different (lower) level of the SharePoint Hierarchy or modify your current parameters.


·If an interactive Discovery is currently running ( as indicated by the message Discovery is being performed now, started at [date] [time] in the application header) wait for it to complete before re-running the action or analysis.

The ControlPoint Application Administrator can also increase the SERVERTIMEOUT value.


Cannot Perform Operations on Central Administration


·Message: Action is not Valid for Central Administration


·Central Administration was included within the scope of the selection but is missing from search or analysis results


·Central Administration is missing from the Customize Selection list of available items


Because the Central Administration Web application, site collection and site serve a special purpose, many ControlPoint operations cannot be performed on Central Administration.  If Central Administration is within the scope of a selection (for example, you selected the entire farm), ControlPoint will automatically exclude it from the operation.


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