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Metalogix ControlPoint 8.5 - O365 Installation Guide

ControlPoint Administration Log (xcAdmin.log)

xcAdmin.log:

·is the log file where the following information is recorded:

§ControlPoint application errors

§the progress of both nightly and interactive Full Discovery tasks, and

·is accessible from the machine on which ControlPoint was installed for the farm, in the following directory: C:\Program Files\Metalogix\ControlPoint Online\Layouts\Axceler\Log

I am Continually Prompted to Log Into ControlPoint but the Login Never Completes

Issue

With Internet Explorer or Edge, when attempting to log into ControlPoint using Modern Authentication, either for the first time or after the browser session expires, I am continually prompted to log in but the login never completes successfully.

Resolution

This issue does not occur with Chrome.  However, if you want to continue to use Internet Explorer or Edge, use the information in the following table to resolve the issue.

If you are using ...

Then ...

Internet Explorer

change Internet Options > Security options as follows:

1Add https://login.microsoftonline.com to the Trusted Sites.

2Add the ControlPoint URL to the Trusted Sites.

3Change the Custom Level as follows:

a)Select Local Intranet.

b)Click [Custom level...].

c)Enable the Websites in less privileged web content zone can navigate into this zone option.

Edge

upgrade to the latest version of Edge.

https://www.microsoft.com/en-us/edge

NOTE:  This is a Microsoft Known Issue.

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