ControlPoint Storage analysis results show different values for content size and % of quota than those shown on the SharePoint Site Collection Usage Summary and Storage Space Allocation pages.
In calculating results for storage analyses (including the Farm Summary Report), ControlPoint determines the size of a site by including:
·size of documents, including all versions
·document metadata, including metadata for all versions
·recycle bin size
·Web Part size, including any personalization to the web parts on the page.
SharePoint uses a proprietary algorithm to calculate size and determine % of quota, which may differ from the algorithm used by ControlPoint.
When running a Most/Least or ControlPoint Policies analysis using Internet Explorer 11 with a SharePoint 2010 farm, results perpetually display as "Loading" but are never returned.
Make sure your browser's Compatibility View is turned on.
When attempting to run a ControlPoint operation, the following warning message displays in the results header:
Warnings: [site url]: Exception from HRESULT: 0x80040E09
The ControlPoint Service Account does not have sufficient permissions to complete the operation.
In accordance with System Requirements, make sure the ControlPoint Service Account has been added to the security server role sysadmin in:
·the SQL server(s) used for SharePoint content databases, and
·the SQL server used for the ControlPoint Service database.
NOTE: If sysadmin privileges cannot be granted, you will need to use an account that has the SQL server roles securityadmin and dbcreator, such as the server farm account (that is, the account under which Central Administration runs).
An attempt was made to run a ControlPoint analysis based on a SharePoint User Profile property, and the following message displayed in the header before the analysis finished processing:
No User Profile Application available to service the request. Contact your farm administrator.
·A SharePoint User Profile Service Application is not associated with one or more Web applications within the scope of the analysis
·The ControlPoint Service account does not have permissions to access the User Profile Service application.
NOTE: The ControlPoint administration (xcadmin) log identifies the Web application(s) for which the User Profile Service application was unavailable.