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Metalogix ControlPoint 8.5 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Configuring ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Setting Sensitive Content Manager EndPoints and Managing Scanning Preferences Managing ControlPoint Configuration and Permissions Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses
Supress "Item is inherited - no processing done" Message(SkipNotDoneMsg) Maximum Line Items in Real-time (REPCAP) "Use Cached Data" Default Value (CACHEDREP) Abort Report Processing on Error (ABORTREPORTONERROR) Display "Include users with AD group membership" Parameter (SHOWADGROUPS) Copy/Move Default Temporary Location (TEMPLOCATION) Time to Retain Page Data in Cache (CACHEREPORT4) Time to Retain Temporary UI Objects in Cache (UICACHEDURATION) Number of Reports to Keep in Memory After Drill-Down (RVSESSIONSKEPT) Exclude Web Application(s) from Statistics List (DASHBOARDWAPEXCLUDE) Number of List Items to Display in Selection Grid (DISPLAYSINGLELISTITEMS) Use Activity Min. Date as Start Date (UseActivityDbDate) Show unique permissions only" Default Value (SHOWUNIQUEPERMONLY) Duplicate Files Report Limit (DuplicateFilesReportLimit) Users to Exclude from Reports (EXCLUDEDUSERS) Eliminate Claims Prefix from Username in Reports (UseCleanedLoginNameInReports) Maximum Number of Orphaned Users to Delete Per Scheduled Batch (OrphanDeleteBatchSize) CSV Delimiter Character (CSVDELIMETER) Largest Active Directory Group to Expand in Reports (MAXMEMBERS) Maximum Number of Users to Act On (MAXUSERSFORACTION) Hide the "Set User Direct Permissions" Action in Permissions Management (PREVENTUSERPERMS) Prevent Set Site Collection Quotas (PreventSetSCQuota) Show Nested Active Directory Groups (PROCESSADHIERARCHY) Hide Interactive Analysis Link (RESTRICTSL) Use Minimum Activity Date as Start Date (USEACTIVITYDBDATES)
Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

Activity Data in Analysis Results is Out of Date


Results of an analysis run on cached data includes activity data that is not current.

Possible Reasons

·You are requesting data for a date or time period that is older than the ControlPoint cache.  

·The Discovery task has not been run on one or more Web application(s) within the scope of your analysis since the last date reflected in activity data.

·The nightly Discovery job ran before one or more of the SharePoint usage analysis jobs from which it collects data for the cache.

Note that, if the nightly Full Discovery process has not run, a message displays in the ControlPoint application header.  You can compare the date of the last Full Discovery with the date displayed in the analysis results header. (By default, activity data for site collections is reported for a time period that ends on the date of the last Discovery).

If you determine that nightly Discovery has run and the out-of-date activity data is confined to one or more specific Web applications, it may be that the ControlPoint Application Administrator has excluded the Web application(s) from the nightly Discovery process


If you have determined that the Discovery task has not run on one or more Web applications, run either a full or partial interactive Discovery  (depending on the situation) then regenerate the analysis.

NOTE:  You can determine whether Web applications have been excluded from the nightly Discovery process by examining the ControlPoint Configuration Setting Web Applications to Exclude from Full Discovery (WAPEXCLUDE).

If you have determined that Discovery has run on all Web applications, check the Central Administration Timer Job Status report to determine when the nightly jobs actually ran.  If one or more of the usage analysis jobs ran after nightly Discovery, it may be necessary to update the nightly Discovery schedule.  


Cumulative Hits Only Available Option When Running Activity Analyses


For a Farm Summary Report or activity analysis:

·In the Parameters section, the only available option in the View Activity for drop-down is Cumulative Hits.


·In analysis results, the Requests column displays cumulative hits instead of number of requests or page views for the specified time period.

Possible Reason(s)/Resolution

·You are running a WSS-only farm (See Variations in Activity Data in the ControlPoint User's Guide.

·Since installing ControlPoint you have upgraded from SharePoint Foundation to SharePoint Server but Enable SharePoint Server functionality (MOSS) has not been changed in the ControlPoint application settings.

·Usage Reporting has not been enabled (See System Requirements in the ControlPoint Installation and Upgrade Guide.)


Activity Analysis Requests Column Only Shows 0's for Users and Requests


Activity Analysis results always show only 0's in the Avg. Users per Day and Requests columns.

Possible Reason

If analysis results show 0's for all sites within a Web application which you know has had activity, it may be that the Web application uses cross-farm Service Applications that has been created on a different farm that the one on which ControlPoint is installed (which, by default, means that activity data is inaccessible to ControlPoint).  

Contact Quest Support for instructions on configuring ControlPoint to access activity data from cross-farm Service Applications.


Number of Lists in Storage Analysis Results Does not Match Number Displayed in SharePoint Hierarchy


The number of lists reported in a Content Database Storage or Site Lists and Libraries Storage analysis is greater than the number that appear in the SharePoint Hierarchy.


Storage analysis results include hidden lists (such as Master Page Gallery, Reporting Metadata, and User Information), which are not shown in the SharePoint Hierarchy.


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