After clicking [Calculate Totals] On the ControlPoint Properties dialog, the number of Total Users with Permissions is followed by (Incomplete).
An exception was encountered when Active Directory users were being counted. Possible reasons include:
·The ControlPoint Service Account does not have access to an entire Active Directory group or one or more accounts within an Active Directory group.
·Networking problems have been encountered.
Review the ControlPoint Administration log (xcadmin) to determine the cause of the exception.
One or more users who have permissions to SharePoint objects through a claim are not being included in permissions analysis results.
If your SharePoint farm includes claims-based authentication, permissions granted through a claim may not be reliably reported because SharePoint only retains permissions information for an augmentation claims-based user for a limited time after the user logs in.
The same behavior can be observed in SharePoint. For example, the SharePoint Site Permissions > Check Permissions feature may or may not show permissions granted through an augmentation claim, depending on when the user last logged in.
The SharePoint workflow associated with Site Provisioning is configured to start automatically but the Workflow Status column of the Site Provisioning Manager grid, shows a status of Failed on Start.
Configuration information for the SharePoint workflow components that support automatic starting must be added to ControlPoint.
For SharePoint 2010:
1Open the ControlPoint web.config file, which is located in the following directory: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\Axceler.
2Locate and uncomment the following sections:
For SharePoint 2013 or later:
You may need to start the workflow manually. You can access the Workflow page for the Site Creation Requests list via the [Workflow] button on the Manage Provisioning Requests page.