The SharePoint workflow associated with Site Provisioning is configured to start automatically but the Workflow Status column of the Site Provisioning Manager grid, shows a status of Failed on Start.
Configuration information for the SharePoint workflow components that support automatic starting must be added to ControlPoint.
For SharePoint 2010:
1Open the ControlPoint web.config file, which is located in the following directory: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\Axceler.
2Locate and uncomment the following sections:
For SharePoint 2013 or later:
You may need to start the workflow manually. You can access the Workflow page for the Site Creation Requests list via the [Workflow] button on the Manage Provisioning Requests page.