After clicking [Calculate Totals] On the ControlPoint Properties dialog, the number of Total Users with Permissions is followed by (Incomplete).
An exception was encountered when Active Directory users were being counted. Possible reasons include:
·The ControlPoint Service Account does not have access to an entire Active Directory group or one or more accounts within an Active Directory group.
·Networking problems have been encountered.
Review the ControlPoint Administration log (xcadmin) to determine the cause of the exception.