You can activate your ControlPoint license offline by requesting an activation key file from Quest. This file can then be used to activate your ControlPoint license.
NOTE: Because the request for the activation key file must be submitted via the Quest website the request must be submitted from a machine that has internet access.
To activate your ControlPoint license offline:
1On the Manage ControlPoint Licenses dialog, select the appropriate radio button.
2Click [Manage Licenses] to display the Activate License dialog.
3Enter the license activation key provided by Quest.
NOTE: If you are upgrading from a version earlier than 5.2, the license key field will already be populated with your current ControlPoint license.
4Select Activate Offline.
5Follow the instructions that display in the dialog to complete the activation process:
a)Collect the Activation Data. You have the option to either Copy Activation Data to Clipboard or Save Activation Data to (text) File.
b)Submit collected data to Quest. Go to https://support.quest.com/offline-activation.aspx and follow the instructions for submitting your activation data.
When your activation key is returned, you have the option of copying it to the clipboard or saving it to a data file. Make sure that you choose the option to save to a data file option as it is the only method that Activate License dialog allows.
c)Upload Activation Key File obtained from Quest to the Activate License dialog.
When the License activation succeeded message displays in the lower-left corner of the dialog, click [Close] to return to the Manage ControlPoint Licenses dialog.
6Click [Record License Info].
The message Processing License displays in the lower left corner of the dialog as license information is made available to additional Web front-end servers in your environment. When processing is completed, it is replaced by the message ControlPoint has been activated and License recorded.