When attempting to run a ControlPoint operation, the following warning message displays in the results header:
Warnings: [site url]: Exception from HRESULT: 0x80040E09
The ControlPoint Service Account does not have sufficient permissions to complete the operation.
In accordance with System Requirements, make sure the ControlPoint Service Account has been added to the security server role sysadmin in:
·the SQL server(s) used for SharePoint content databases, and
·the SQL server used for the ControlPoint Service database.
NOTE: If sysadmin privileges cannot be granted, you will need to use an account that has the SQL server roles securityadmin and dbcreator, such as the server farm account (that is, the account under which Central Administration runs).
An attempt was made to run a ControlPoint analysis based on a SharePoint User Profile property, and the following message displayed in the header before the analysis finished processing:
No User Profile Application available to service the request. Contact your farm administrator.
·A SharePoint User Profile Service Application is not associated with one or more Web applications within the scope of the analysis
·The ControlPoint Service account does not have permissions to access the User Profile Service application.
NOTE: The ControlPoint administration (xcadmin) log identifies the Web application(s) for which the User Profile Service application was unavailable.
ControlPoint is installed on a Windows 2003 server, and the following error is displayed when an interactive analysis is initiated:
Unhandled Error in Silverlight Application Code 2104 category:initialize
On Windows 2003 servers, IIS is not configured to support some data types used by Silverlight.
To register the necessary data types, on each Web-front end server where ControlPoint is installed run the Quest-provided script AddSLMimeTypes.vbs, which is located in the Support Tools folder in the ControlPoint installation kit.
Contact Quest Support. Have the contents of the ControlPoint Administration (xcAdmin) log and the Logged Errors Report readily available so that the Technical Support Specialist can better assist you.