The SharePoint workflow associated with Site Provisioning is configured to start automatically but the Workflow Status column of the Site Provisioning Manager grid, shows a status of Failed on Start.
Configuration information for the SharePoint workflow components that support automatic starting must be added to ControlPoint.
For SharePoint 2010:
1Open the ControlPoint web.config file, which is located in the following directory: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\Axceler.
2Locate and uncomment the following sections:
For SharePoint 2013 or later:
You may need to start the workflow manually. You can access the Workflow page for the Site Creation Requests list via the [Workflow] button on the Manage Provisioning Requests page.
In the Site Provision Request Manager, the Workflow Status column is blank for all requests
·The Value of the ControlPoint Setting does not match the name of the workflow used for Provisioning request processing.
·WorkFlowName is correct, but the workflow has not been started.
Make sure the WorkFlowName is the same as the name of the workflow used to process Provisioning requests and that the workflow has been started.