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Metalogix ControlPoint 8.2 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Configuring Web Applications and Content Databases for ControlPoint Configuring ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Managing ControlPoint Configuration and Permissions Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses
Supress "Item is inherited - no processing done" Message(SkipNotDoneMsg) Maximum Line Items in Real-time (REPCAP) "Use Cached Data" Default Value (CACHEDREP) Abort Report Processing on Error (ABORTREPORTONERROR) Display "Include users with AD group membership" Parameter (SHOWADGROUPS) Copy/Move Default Temporary Location (TEMPLOCATION) Time to Retain Page Data in Cache (CACHEREPORT4) Time to Retain Temporary UI Objects in Cache (UICACHEDURATION) Number of Reports to Keep in Memory After Drill-Down (RVSESSIONSKEPT) Exclude Web Application(s) from Statistics List (DASHBOARDWAPEXCLUDE) Number of List Items to Display in Selection Grid (DISPLAYSINGLELISTITEMS) Use Activity Min. Date as Start Date (UseActivityDbDate) Show unique permissions only" Default Value (SHOWUNIQUEPERMONLY) Duplicate Files Report Limit (DuplicateFilesReportLimit) Users to Exclude from Reports (EXCLUDEDUSERS) Eliminate Claims Prefix from Username in Reports (UseCleanedLoginNameInReports) Maximum Number of Orphaned Users to Delete Per Scheduled Batch (OrphanDeleteBatchSize) CSV Delimiter Character (CSVDELIMETER) Largest Active Directory Group to Expand in Reports (MAXMEMBERS) Maximum Number of Users to Act On (MAXUSERSFORACTION) Hide the "Set User Direct Permissions" Action in Permissions Management (PREVENTUSERPERMS) Prevent Set Site Collection Quotas (PreventSetSCQuota) Show Nested Active Directory Groups (PROCESSADHIERARCHY) Hide Interactive Analysis Link (RESTRICTSL) Use Minimum Activity Date as Start Date (USEACTIVITYDBDATES)
Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Changing Trace Switch Logging Levels Changing Default Settings for Compliance Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

Troubleshooting Configuration Errors

Configuration errors generally display in the right (workspace) pane, when you first open the ControlPoint application or when you attempt to run a ControlPoint operation.


Blank Page/Unexpected Error

Possible Reason

If you attempt to open ControlPoint and a blank page displays (with or without a message such as Error or An unexpected error has occurred) it may because your farm uses multiple Web front-end servers and you failed to properly configure ControlPoint for all of them.  


Follow all of the instructions for Configuring ControlPoint for Additional Front-End Servers.


Could Not Load File or Assembly

Parser Error Message

Could not load file or assembly "System Web Extensions.  Version - ...

Assembly error


If you see this error as soon as you open ControlPoint, the applicable version of the .NET Framework has not been installed on all of the Web front-end servers in your farm.


Make sure the version of the .NET Framework that is appropriate for your SharePoint version is installed on all Web front-end servers in your farm.  It is typically installed on the first server as part of the ControlPoint installation.  You can install it on additional servers (as well as on the first server if this step was skipped during the ControlPoint installation process) by following the procedure for Configuring ControlPoint for Additional Web Front-End Servers.


If You Cannot Resolve a Configuration Error

Contact Quest Support. Have the contents of the ControlPoint web.config file readily available so that the Technical Support Specialist can better assist you.


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