Chat now with support
Chat with Support

Metalogix ControlPoint 8.1 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your ControlPoint License Configuring Web Applications and Content Databases for ControlPoint Configuring ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Managing ControlPoint Configuration and Permissions Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses
Supress "Item is inherited - no processing done" Message(SkipNotDoneMsg) Maximum Line Items in Real-time (REPCAP) "Use Cached Data" Default Value (CACHEDREP) Abort Report Processing on Error (ABORTREPORTONERROR) Display "Include users with AD group membership" Parameter (SHOWADGROUPS) Copy/Move Default Temporary Location (TEMPLOCATION) Time to Retain Page Data in Cache (CACHEREPORT4) Time to Retain Temporary UI Objects in Cache (UICACHEDURATION) Number of Reports to Keep in Memory After Drill-Down (RVSESSIONSKEPT) Exclude Web Application(s) from Statistics List (DASHBOARDWAPEXCLUDE) Number of List Items to Display in Selection Grid (DISPLAYSINGLELISTITEMS) Use Activity Min. Date as Start Date (UseActivityDbDate) Show unique permissions only" Default Value (SHOWUNIQUEPERMONLY) Duplicate Files Report Limit (DuplicateFilesReportLimit) Users to Exclude from Reports (EXCLUDEDUSERS) Eliminate Claims Prefix from Username in Reports (UseCleanedLoginNameInReports) Maximum Number of Orphaned Users to Delete Per Scheduled Batch (OrphanDeleteBatchSize) CSV Delimiter Character (CSVDELIMETER) Largest Active Directory Group to Expand in Reports (MAXMEMBERS) Maximum Number of Users to Act On (MAXUSERSFORACTION) Hide the "Set User Direct Permissions" Action in Permissions Management (PREVENTUSERPERMS) Prevent Set Site Collection Quotas (PreventSetSCQuota) Show Nested Active Directory Groups (PROCESSADHIERARCHY) Hide Interactive Analysis Link (RESTRICTSL) Use Minimum Activity Date as Start Date (USEACTIVITYDBDATES)
Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Changing Trace Switch Logging Levels Changing Default Settings for Compliance Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

HRESULT:0x80040E09

Issue

When attempting to run a ControlPoint operation, the following warning message displays in the results header:

Warnings:  [site url]: Exception from HRESULT: 0x80040E09

Reason

The ControlPoint Service Account does not have sufficient permissions to complete the operation.

Resolution

In accordance with System Requirements, make sure the ControlPoint Service Account has been added to the security server role sysadmin in:

·the SQL server(s) used for SharePoint content databases, and

·the SQL server used for the ControlPoint Service database.

NOTE:  If sysadmin privileges cannot be granted, you will need to use an account that has the SQL server roles securityadmin and dbcreator, such as the server farm account (that is, the account under which Central Administration runs).

 

No User Profile Application available to service the request

Issue

An attempt was made to run a ControlPoint analysis based on a SharePoint User Profile property, and the following message displayed in the header before the analysis finished processing:

No User Profile Application available to service the request.  Contact your farm administrator.

Possible reason

·A SharePoint User Profile Service Application is not associated with one or more Web applications within the scope of the analysis

OR

·The ControlPoint Service account does not have permissions to access the User Profile Service application.

NOTE:  The ControlPoint administration (xcadmin) log identifies the Web application(s) for which the User Profile Service application was unavailable.

 

Interactive Analyses: Unhandled Error in Silverlight Application Code

Issue

ControlPoint is installed on a Windows 2003 server, and the following error is displayed when an interactive analysis is initiated:

Unhandled Error in Silverlight Application Code 2104 category:initialize

Reason

On Windows 2003 servers, IIS is not configured to support some data types used by Silverlight.

Resolution

To register the necessary data types, on each Web-front end server where ControlPoint is installed run the Quest-provided script AddSLMimeTypes.vbs, which is located in the Support Tools folder in the ControlPoint installation kit.

 

If you Cannot Resolve an Issue with a ControlPoint Operation

Contact Quest Support.  Have the contents of the ControlPoint Administration (xcAdmin) log and the Logged Errors Report readily available so that the Technical Support Specialist can better assist you.

Related Documents