ControlPoint counts all individual users who currently have permissions in SharePoint, either directly, through an Active Directory group, and/or through a SharePoint group.
Excluded from this user count are:
·external or anonymous users
·most built-in Active Directory accounts
NOTE: ControlPoint will consider the account NT Authority\authenticated users and the Active Directory group Everyone to encompass all active Active Directory users (that is, for these groups, Disabled users will not be counted). If either of these accounts has permissions within the SharePoint farm, it will be reflected in the user count.
TIP: If you suspect that there are disabled or deleted Active Directory user accounts that still have permissions in SharePoint, either explicitly or through a group other than NT Authority/authenticated users or Everyone, generate an Orphaned Domain Users report and delete them from SharePoint so they will not be included in the user count.
Note that you can calculate the latest user count from the License Info dialog.
You can review the terms of your ControlPoint license, refresh license information (including user count), and, change your license code via the License Info dialog.
NOTE: Currently, in a multi-farm environment, the information is displayed for the current farm only.
To access ControlPoint license information:
From the bottom of the left pane, choose license.
To refresh license information:
Click [Refresh License].
The License dialog is updated with the latest License Info.
Use the following procedure if you need to:
·extend the period of an evaluation license
·update your ControlPoint license to include additional farms or SharePoint users
·upgrade from an evaluation version to a full version of ControlPoint, or
·reactivate a license that has expired or is about to expire.
To change the terms of a ControlPoint license:
1Contact Quest and request a license update.
2From the left navigation pane, choose LICENSE.
3Use the information in the table below to determine the appropriate action to take.
If the new terms apply to ....
the existing license key
click [Refresh License].
a new license key
continue with the following procedure, "To activate a new license key."
To activate a new license key:
1Click the [Change] button to the right of the License Key field to display the Change License Key dialog.
NOTE: If you are not a member of the ControlPoint Application Administrators group, the [Change] button will not be available.
2Enter the new License Key.
3Use the information in the following table to determine the appropriate action to take.
you have internet access and want to activate your license updates online.
make sure the Activate Online radio button is selected.
you do not have internet access and/or want to activate your license offline
select the Activate Offline radio button and follow the instructions that display in the dialog to complete the activation process.
NOTE: Because the request for the activation key file must be submitted via the Quest website, the request must be submitted from a machine that has internet access.
ControlPoint Application Administrators must ensure that the ControlPoint Service Account has Full Control access rights to the Web application(s) if:
·a new Web application is added to a farm
·a new content database has been added to a Web application, or
·the permissions for the ControlPoint Service Account have been changed in or deleted from the Web application's policy.
If an account other than the ControlPoint Service Account is used as the Application Pool account, the following text will display beside the Web application icon in the left navigation pane: "(WebApp is not configured for ControlPoint.)"
If a content database has been added and access rights have not been granted, site collections beneath the text "Inaccessible" will display.
You can grant access rights to Web applications and content databases from the server on which ControlPoint is installed.
To grant access to additional Web application(s) or Content Database(s):
1.Log into the server where ControlPoint is installed as the ControlPoint installation account.
NOTE: As a sysadmin, the ControlPoint installation account has the permissions required to grant access rights.
2.Launch the ControlPoint Configuration Wizard.
After the ControlPoint Components check has completed, click [Continue].
The Configuration Wizard Welcome dialog displays.
3.Click Configure Web App.