This section answers some of the most frequently asked questions about using Metalogix Content Matrix.
Are read and write permissions to the SharePoint content database sufficient for the Metalogix Extensions Web Service to perform migration?
As you may know, the Metalogix Extensions Web Service requires read and write permissions to the Content Database, according to a Microsoft KB article (http://support.microsoft.com/kb/935751. However, this is only a solution if you have encountered the message "Unhandled Exception: system.IO.FileNotFoundException" when using the SharePoint object model. We have found that few users have reported this issue, since the Web Service account is usually granted the sysadmin server role, which has complete control over all database functions.
After some internal testing we have determined that the Web Service installing account requires more than read and write permissions to function without database errors.
1."db_owner" rights to the SharePoint Content Database is required.
If the Web Service account does not have the db_owner right to the SharePoint Content Database, Metalogix Content Matrix will not be able to migrate list items using the Web Service, and may receive one of the following errors:
4/19/2010 7:13:53 PM Error copying list item: 1/1 (id: 1, title: Get Started with Windows SharePoint Services!): Service Error: [MLSPService could not add items: MLSPServiceMethods.AddListItems() Failed: Cannot open database "WSS_Content" requested by the login. The login failed.
4/20/2010 10:21:01 AM Error copying list item: 1/2 (id: 1, title: Get Started with Windows SharePoint Services!): Service Error: [MLSPService could not add items: MLSPServiceMethods.AddListItems() Failed: Operation aborted (Exception from HRESULT: 0x80004004 (E_ABORT))
2."db_owner" or "WSS_Content_Application_Pools" rights to the SharePoint Admin Content Database is required.
If the Web Service installing account does not have db_owner or WSS_Content_Application_Pools rights to the SharePoint_AdminContent, Metalogix Content Matrix will not be able to create/paste site collections, and will receive an error.
With these cases in mind we have determined that the Metalogix Extensions Web Service account should be granter the db_owner permission rights, at a minimum, to allow Metalogix Content Matrix to correctly migrate content to the target SharePoint instance.
Are there any keyboard shortcuts in the Metalogix Content Matrix Console? If so, what are they?
Yes, there are a few basic keyboard shortcuts within the Metalogix Content Matrix Console. They are:
·Ctrl + A - This will Select All items within the Items view or in any of the logging sections (such as the Job List section or the Log Viewer).
·Ctrl + C - This will Copy any selected item(s) within Explorer view or Item view, including sites and lists. It will also copy any selected item(s) or information within the logging sections (such as the Job List section or the Log Viewer).
·Ctrl + V - This will Paste any selected item(s) within Explorer view or Item view, including sites and lists. It will also paste any selected item(s) or information within the logging sections (such as the Job List section or the Log Viewer).
·Delete - This will Delete any selected item(s). This applies to all views and items within Metalogix Content Matrix.
·Ctrl + P - This will open the Properties dialog for any selected item in Metalogix Content Matrix, in both the Explorer view and the Items view.
·Ctrl + S - This will open the Save dialog for the current Job list.
·F2 key - This will Rename any selected job list in the Job List in the main UI. Simply select the desired job list, in the Job List section, press F2, and type in the new name for the job list.
·F5 key - This will Refresh any selected node in the Explorer View. This is the same as using the Refresh node option in the context (right-click) menu.
I have been unable to get Metalogix Content Matrix to recognize my license key. When I copy and paste it into the box, I get a "the specified license key is invalid" error.
Here are some things to check:
·Confirm that the license you are installing is for the correct application versions of Metalogix Content Matrix. Contact Quest to verify that it is.
·When performing an offline key activation, make sure to enter the long key in its entirety, including the "=" symbol at the end of it.
·Verify that you have write privileges to the registry. The installer will fail if the registry is locked. In some cases there may be a group policy that is preventing the user from adding the key in the registry, despite the user having the correct permissions.
·Some versions of Windows will automatically block write access to the registry under the user account, even if that account has write access to the registry. In this case you can go to the application installation folder, right click on the application .exe file, and choose 'Run as Administrator'. Then re-enter the license key.