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Metalogix Backup for SharePoint 6.6 - User Guide

Product Overview Getting Started Configuring Metalogix Backup for SharePoint
Opening the Management Console Connecting a standalone Management Console to the Management Service Configuring Metalogix Backup for SharePoint for your farm Managing the Backup Service Managing farms Configuring fault tolerance Managing self-service recovery Managing preferences Managing alerts Managing backup set disk space Importing a Repository Database
Reviewing backup status Backing up and restoring farm components Restoring granular objects

Learning about alerts

An alert is a message from Metalogix Backup for SharePoint when a specified condition occurs. You can choose what triggers the alert and also what happens when Metalogix Backup for SharePoint generates the alert.

The Alerts tab in the Alert Settings dialog box lets you configure when Metalogix Backup for SharePoint generates alerts. Alert notifications are grouped in the following categories:

·Operation status alerts

·General alerts

What do the alerts inform me about?

Operation status alerts inform you about backup, mount, link, restore, and preview failures. These alerts also inform you about errors that Metalogix Backup for SharePoint encounters during a backup, mount, link, restore, or preview. Finally, the alerts inform you when a backup, mount, link, restore, or preview is successful, and when a backup or restore is canceled.

General alerts notify you about conditions that are not specific to a single backup or restore operation. Rather, general alerts warn you about issues that are common to all backups. Specify alert settings for each farm separately.

What triggers an Operation Status Alert?

The following events can trigger an operation status alert:

Failed

When selected, Metalogix Backup for SharePoint generates an alert when an operation fails. Backup, mount, link, restore, and preview operations can all generate failed alerts.

Warning

When selected, Metalogix Backup for SharePoint generates an alert when a backup, mount, link, or restore operation succeeds, but encounters errors.

Successful

When selected, Metalogix Backup for SharePoint generates an alert when an operation succeeds. Backup, mount, link, restore, and preview operations can all generate successful alerts.

Canceled

When selected, Metalogix Backup for SharePoint generates an alert when a user cancels a backup, mount, link, or restore operation.

What triggers a General Alert?

You can specify the triggers for general alerts. Any of the following conditions can trigger a general alert:

Secondary Backup Service used for operation

When selected, Metalogix Backup for SharePoint generates an alert if the default Backup Service is unavailable and Metalogix Backup for SharePoint uses a secondary Backup Service to perform a backup or restore operation.

Operation took longer than <number> <unit>

When selected, Metalogix Backup for SharePoint generates an alert when a backup takes longer than the amount of time that you specify.

Differential backup set size triggered a full backup for next scheduled time

When selected, Metalogix Backup for SharePoint generates an alert when the size of a differential backup triggers a full backup during the next scheduled backup.

You specify when the differential backup size triggers a full backup when you create the scheduled backup. For more information about creating a scheduled backup, see Configuring farm backups.

Warning alert when disk free space falls below <number> GB.

When selected, Metalogix Backup for SharePoint generates a warning alert when the free space it can use to store backup files is lower than the size you specify. The size is in gigabytes (GB). The Backup Service checks the available free space one time each day.

Error alert when disk free space falls below <number> GB.

When selected, Metalogix Backup for SharePoint generates a warning alert when the free space it can use to store backup files is lower than the size you specify. The size is in gigabytes (GB).

How do I configure alerts?

You use the Alerts page in the Alert Settings dialog box to configure alerts.

To configure alerts

1.In the Metalogix Backup for SharePoint Management Console, do one of the following:

oIn the Farm Backup/Restore pane or the Configuration pane, click the name of the farm whose alert settings you want to configure, then click Tools > Alert Settings.
Toolbar_Tools_Alert_Settings

oIn the Farm Backup/Restore pane, click any farm whose alert settings you want to configure, then in the ribbon, click Alerts.
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oIn the Farm Backup/Restore pane, click any server icon in a farm, whose alert settings you want to configure, then in the ribbon, click the Alerts tab, and then click Configure Alert Settings.
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2.In the Alert Settings dialog box, click Alerts.
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3.In the Alerts pane, configure the settings for the farm alerts.
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4.Click OK to close the dialog box and save the changes.

Viewing alerts in the Management Console

The Management Console lets you view all of the alert notifications generated by Metalogix Backup for SharePoint.

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TIP: Deleted alerts do not appear in the Alerts view. You can delete alerts manually. In addition, alert grooming can delete alerts automatically.

How do I view alerts?

The Alerts view in the Metalogix Backup for SharePoint Management Console lets you review and delete alerts and configure alert triggers. The Alerts view also lets you filter alerts to display only those alerts that are most important to you.

To view alerts

In the Metalogix Backup for SharePoint Management Console, do the following:

·In the Farm pane, click any server icon in the farm whose alerts you want to view, then in the ribbon, click Alerts.
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How do I filter the displayed alerts?

You can use the Alerts view to filter alerts and display only those alerts that are most important to you.

To filter alerts in the Alerts view

1.In the Alerts view, in the filter area of the ribbon, select one or more of the following check boxes to display alerts in that category:

oCritical Alerts

oWarning Alerts

oSuccess Alerts
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2.In the Filter area of the ribbon, click Date Range. In the pop-up menu, do one of the following:

oSelect a predefined range from the Range drop-down list.

oSelect Custom from the Range drop-down list, then specify the start date in the From field and the end date in the To field.
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3.Click Apply.

How do I view alert notification details?

The Alerts view lets you view the details of any alert.

To view alert notification details

1.In the Alerts view, click any alert to select it.
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2.In the View area of the ribbon, click Details.
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How do I delete an alert?

You use the Alerts view to delete an alert.

To delete an alert

1.In the Alerts view, click any alert to select it.
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2.In the Action area of the ribbon, click Delete Alert.
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3.In the Message dialog box, click Yes to confirm that you want to delete the alert.
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How do I go to the operation that triggered an alert?

You can jump from the Alerts view see the operation that triggered the alert in the Overview tab.

To go to the operation that triggered an alert

1.In the Alerts view, click any alert to select it.
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2.In the Action area of the ribbon, click Go to Operation.
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How do I configure alert settings?

Use the Alert Settings dialog box to configure the alert settings. For more information about configuring alert settings, see Learning about alerts.

How do I configure alert grooming settings?

You use the Alert Settings dialog box to configure the alert grooming settings. For more information about configuring the alert grooming settings, see Configuring alert grooming.

Configuring the alert settings

The Metalogix Backup for SharePoint Management Console lets you configure the conditions that trigger alerts. You can set the alert settings individually for each farm. For more information about the items that can trigger alerts, see Learning about alerts.

How do I configure the alert settings for a farm?

Use the Alert Settings dialog box to configure the alert settings for a farm.

To configure the alert settings for a farm

1.In the Metalogix Backup for SharePoint Management Console, do one of the following:

oIn the Farm Backup/Restore pane or the Configuration pane, click the name of the farm whose alert settings you want to configure, then click Tools > Alert Settings.
Toolbar_Tools_Alert_Settings

then click Configure Alert Settings.
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oIn the Farm Backup/Restore pane, click any server icon in the farm whose alert settings you want to configure, then in the ribbon, click Alerts, then click Configure Alert Settings.
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2.In the Alert Settings dialog box, click Alerts.
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3.In the Alerts pane, configure the settings for the farm alerts.
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4.Click OK to close the dialog box and save the changes.

Managing the alert notification settings

The Alert Notification tab of the Alert Settings dialog box lets you specify how Metalogix Backup for SharePoint handles alerts. You can specify that alerts are entered in the Alert Log, sent as an email, or both. If you choose to send an email, you must specify the following settings:

Option

Description

Sender Name

If the SMTP server that you specify allows anonymous emails, the name that you specify appears in the email as the sender of the alert message. If your SMTP email server requires authentication, the sender name is the name of the authorized user.

Reply‑to address

The address that receives any replies to the alert notification. This must be a valid email address.

Recipient(s)

Enter one or more recipients of the alert email. If you enter more than one recipient, separate addresses with semicolons (;).

Message footer

The specified text appears below the alert in the message.

SMTP Server Address

The address of the SMTP mail server that Metalogix Backup for SharePoint uses to send the email.

SMTP Server Port

The TCP/IP port that Metalogix Backup for SharePoint uses to connect to the SMTP server.

Use an SSL encrypted connection

When selected, Metalogix Backup for SharePoint uses a Secure Socket Layer (SSL) connection to connect to the SMTP server you specify. The SMTP server must be configured to allow SSL connections.

SMTP Server requires authentication

When selected, Metalogix Backup for SharePoint uses the user name and password that you specify for the SMTP server when it sends the alert email. If the SMTP server that you specify uses integrated security, the reply-to address that you specify must be a valid email account that matches the user name and password that you specify.

You specify alert settings individually for each farm.

How do I configure the alert notification settings?

You use the Alert Notification tab of the Alert Settings dialog box to configure your alert notifications.

To configure the alert notification settings

1.In the Metalogix Backup for SharePoint Management Console, do one of the following:

oIn the Farm Backup/Restore pane or the Configuration pane, click the name of the farm whose alert settings you want to configure, then click Tools > Alert Settings.
Toolbar_Tools_Alert_Settings

oIn the Farm Backup/Restore pane, click any server icon in the farm whose alert settings you want to configure, then in the ribbon, click Alerts, then click Configure Alert Settings.
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2.In the Alert Settings dialog box, click Alert Notification.
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3.Specify your Alert Notification preferences.
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4.Click OK to close the dialog box and save the changes.

How do I test email alert notification settings?

You use the Test Email Settings button in the Alert Notification tab of the Alert Settings dialog box to test the email settings you specified for email alerts.

To set up and test the email alert notification settings

1.In the Metalogix Backup for SharePoint Management Console, do one of the following:

oIn the Farm Backup/Restore pane or the Configuration pane, click the name of the farm whose alert settings you want to configure, then click Tools > Alert Settings.
Toolbar_Tools_Alert_Settings

oIn the Farm Backup/Restore pane, click any server icon in the farm whose alert settings you want to configure, then in the ribbon, click Alerts, then click Configure Alert Settings.
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2.In the Alert Settings dialog box, click Alert Notification.
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3.Input the required information for the email address which you would like Backup to set alert notifications to. Click Test Email Settings to send a test email using the current settings.
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4.Click OK to close the dialog box.

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